Public Tickets
Zainal
Currency SwitcherClosed
Aurum
Updated June 27, 2016 at 10:41am
10
Most recent comment from [deleted]:Glad to hear that :)
meiping
Remove related product in single product pageClosed
Aurum
Updated June 27, 2016 at 7:40am
2
Most recent comment from meiping:Hi, I have resolved that. Many thanks
Jason
Failed update to 3.9.6Closed
Oxygen
Updated June 26, 2016 at 9:40pm
2
Most recent comment from Laborator:Hi Jason,If you cannot update it via Envato Toolkit then try with the Envato Market as they are not developing the Toolkit anymore.But please be careful and do not update the WooCommerce plugin to the ...
Juanra
Photography logoClosed
Kalium 3
Updated June 26, 2016 at 9:38pm
2
Most recent comment from Laborator:Hi Juanra Noriega,Unfortunately we don't have the logo file of the Photohraphy demo.
Ascha Pedersen
Category tagClosed
Kalium 3
Updated June 26, 2016 at 9:32pm
2
Most recent comment from Laborator:Hi Ascha,The tags can be managed through Settings > Permalinks
Nora
Cant install themeClosed
Kalium 3
Updated June 26, 2016 at 9:30pm
2
Most recent comment from Laborator:Hi Nora,Can you please check if your server meets the recommended PHP configuration limits as follows:
max_execution_time 180memory_limit 128Mpost_max_size 64Mupload_max_filesize 64Mmax_input_ ...
CONOR
Edit Widget Closed
Aurum
Updated June 26, 2016 at 9:24pm
2
Most recent comment from Laborator:Hi Conor,These plugins are WooCommerce included widgets and cannot be edited via the Theme Options, you can just re-order them in the menu.We are working on the theme update so it will be available as ...
Toan
remove footer textClosed
Kalium 3
Updated June 26, 2016 at 8:06pm
4
Most recent comment from Laborator:You're welcome :)
Maarten
blogpost masonryClosed
Kalium 3
Updated June 26, 2016 at 7:49pm
7
Most recent comment from Laborator:Hi Marteen,I checked your site and page but what you're trying to achieve is not possible, the page on our demo that you're referring to is set to Blog page from the Settings > Reading in the WordPre ...
Alexander
Mobile menu subcategoriesClosed
Kalium 3
Updated June 26, 2016 at 7:25pm
6
Most recent comment from Laborator:You're welcome Alexander, I am sorry I couldn't help you out :(.
meiping
woo commerce update compatible with current theme?Closed
Aurum
Updated June 26, 2016 at 7:08pm
2
Most recent comment from Laborator:Hi meiping,Currently the theme is not compatible with the latest WooCommerce and it is not recommended to update to the latest version, we are currently working on the update and the it will be availa ...
Benjamin
Google Map issueClosed
Kalium 3
Updated June 26, 2016 at 6:40pm
3
Most recent comment from Laborator:Hi Denis,Can you please post your site URL and login credentials in a private comment?
Younes
Woocommerce compatibilityClosed
Aurum
Updated June 26, 2016 at 6:31pm
5
Most recent comment from Laborator:Hi Younes,We are working on the theme update, and the update was delayed a bit but we are also fixing some minor bugs so it will be more stable.
Ascha Pedersen
Revolution slider backgroundClosed
Kalium 3
Updated June 26, 2016 at 6:13pm
4
Most recent comment from Laborator:Glad to hear that Ascha :)
Yihan Zhang
header issueClosed
Kalium 3
Updated June 26, 2016 at 6:13pm
3
Most recent comment from Laborator:Hi Yihan,Glad to hear that you found how to do it, I am closing this ticket now, there is no way so you can close your own ticket.