Public Tickets
mattacheson
Page LayoutClosed
Kalium 3
Updated November 19, 2021 at 11:57am
4
Most recent comment from Laborator:You're welcome, wishing you a great weekend!
nguyendophuonggiao
Portfolio thumbnails not showingClosed
Kalium 3
Updated November 19, 2021 at 8:25am
6
Most recent comment from [deleted]:I'm happy to hear your kind wordsRegarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on ...
MrSeanG
Theme upgrade breaking themeClosed
Kalium 3
Updated November 18, 2021 at 3:03pm
6
Most recent comment from [deleted]:Hi MrSeanG,I can see that you already updated Kalium nowThanks!
benkruse
Change Text in the Search FieldClosed
Kalium 3
Updated November 18, 2021 at 2:38pm
2
Most recent comment from [deleted]:Hi benkruse,
To rename or translate theme stings please follow this guide from our documentation:
https://documentation.laborator.co/kb/kalium/translating-kalium-with-loco-translate/
Kalium is also ...
autourdumonde
Filter bugClosed
Kalium 3
Updated November 18, 2021 at 8:43am
2
Most recent comment from [deleted]:Hi autourdumonde,As I know from your previous ticket, you are using localhost. But to check this problem I need to enter your website so we can investigate this.So whenever your site is online, if y ...
MariusSlepetis
WPBakery Page Builder. Download failed. ForbiddenClosed
Kalium 3
Updated November 18, 2021 at 7:55am
2
Most recent comment from [deleted]:Hi Marius,Can you please try again to update WPBakery Page Builder by going to the Appearance > Install Plugins area. it should work.If the Laborator > Plugins area doesn't update your plugins a ...
autourdumonde
TranslationClosed
Kalium 3
Updated November 17, 2021 at 3:42pm
6
Most recent comment from [deleted]:Hi,Translated files don't translate backend strings but only strings of your front-end.Thanks!
youssef_elmoumen
RTL modeClosed
Aurum
Updated November 17, 2021 at 11:16am
6
Most recent comment from [deleted]:Hi Youssef,I'm happy to hear thatHave a great day!
spunghi
Aggiungere una classeClosed
Aurum
Updated November 16, 2021 at 8:54am
2
Most recent comment from [deleted]:Hi spunghi,The class you want to add can be added in two ways, by modifying this line of code:1. By modifying theme file (after them update, you need to repeat this step):
aurum/inc/laborator_function ...
Zerofi
Portfolio ItemClosed
Kalium 3
Updated November 15, 2021 at 8:28am
2
Most recent comment from Laborator:Hi Zerofi,The link you have provided is not working, I am getting a 404 Page.Can you please share your site credentials here, because we need to login to your site and see this issue live. Your infor ...
alexantonis
portofolioClosed
Kalium 3
Updated November 14, 2021 at 6:00pm
3
Most recent comment from [deleted]:Hi alexantonis,Very happy to hear thatIf you need our help again please don’t hesitate to create a ticket.Have a nice Sunday!
patrickcorleyjack
Title Text AlignmentClosed
Kalium 3
Updated November 12, 2021 at 2:09pm
2
Most recent comment from [deleted]:Hi Patrick,Please share your WordPress credentials, because I need to login to your site and test this live.
To include your credentials click the Insert Credentials button in the editor toolbar (see ...
renzoi29
Change account pageClosed
Aurum
Updated November 11, 2021 at 10:02am
4
Most recent comment from [deleted]:Happy to hear thatHave a nice day!P.S: If you enjoy our theme, you can head over to your Downloads tab and give it 5 stars. We will love you forever.
toni152
Problem with my checkout pageClosed
Kalium 3
Updated November 11, 2021 at 7:59am
6
Most recent comment from Laborator:Hi Toni,I have fixed the issue, actually it was not an issue but I have enabled the debugging mode to see where the previous problem was coming from and I forgot to turn it off.
renzoi29
Mudar o URL da paginaClosed
Aurum
Updated November 10, 2021 at 8:50pm
3
Most recent comment from renzoi29:Thank you very much.