Public Tickets
alenmayer
Book authorClosed
Kalium 3
Updated January 13, 2022 at 9:02am
9
Most recent comment from alenmayer:Thank you anyway.
Teo671
Error during installation of Kalium main theme (sliders status code 500 internal error)Closed
Kalium 3
Updated January 12, 2022 at 11:55am
11
Most recent comment from Laborator:You're welcome, have a great day!
Kelompok_Agromedia
Image product on home atribute is square, how to fix it?Closed
Kalium 3
Updated January 11, 2022 at 9:26am
6
Most recent comment from [deleted]:Happy to hear thatI wish you all the best!P.S: If you enjoy our theme, you can head over to your Downloads tab and give it 5 stars. We will love you forever.
John Stolz
Envira galleries don't workClosed
Kalium 3
Updated January 7, 2022 at 9:21am
2
Most recent comment from [deleted]:Hi John,
Can you please send me the exact URL where I can test this?
Also please share your WordPress credentials. To include your credentials click the Insert Credentials button in the editor tool ...
yyousry
Arabic Typography letterspacingClosed
Kalium 3
Updated January 6, 2022 at 4:32pm
16
Most recent comment from Laborator:Hi there,
I have fixed all the reported issues except the one with the footer spacing, can you please let me know when this is showing and how it occurrs.
mkolodziej0
Change nameClosed
Kalium 3
Updated January 6, 2022 at 8:57am
6
Most recent comment from [deleted]:Hi,For the moment an option like that is not possible for the projects areas but we will offer this option in the future updates.Thanks!
Robert Vrlak
Blurry imagesClosed
Kalium 3
Updated January 5, 2022 at 9:12am
2
Most recent comment from [deleted]:Hi Robert,Your images look very crisp on my 16″ Macbook Pro.Can you please be more specific about your question? Are you speaking about all the images or only some areas?Thanks!
mnikolett1982
Changing the product imageClosed
Kalium 3
Updated January 5, 2022 at 8:45am
4
Most recent comment from [deleted]:Hi Nikolett,1— To remove that design from your products that are not books, you can add this CSS code:
.woocommerce-product-gallery__image:after {
box-shadow: 0 0 0px rgb(255 255 255 / 20%) !im ...
jamesk31
uploading video error messageClosed
Kalium 3
Updated January 4, 2022 at 11:07am
2
Most recent comment from [deleted]:Hi jamesk31,This is not a theme problem (more info). Please contact your hosting provider so they can resolve this problem for you by increasing your server limits.Thanks!
teodora04
Optimal image sizeClosed
Kalium 3
Updated January 3, 2022 at 5:03pm
4
Most recent comment from [deleted]:Happy to hear thatHave a nice day!
arebianhero
Urgent Support Needed Background Image Not WorkingClosed
Kalium 3
Updated January 3, 2022 at 1:03pm
5
Most recent comment from [deleted]:Hi arebianhero,Sorry for the late reply, our team was in vocation because of the New Year!I just tried that option and it is working as it should. So the Fullscreen Menu background that I attached is ...
Nizzi_Marco
style.cssClosed
Kalium 3
Updated January 1, 2021 at 10:23am
2
Most recent comment from [deleted]:Hi,
It seems that you have uploaded the wrong zip file. Please read this article: Error: “The theme is missing style.css stylesheet”.
Thanks!
arebianhero
Fullscreen Menu Background Not WorkingClosed
Kalium 3
Updated December 30, 2021 at 7:53am
2
Most recent comment from [deleted]:Hi arebianhero,Please share your WordPress credentials, because I need to login to your site and test this live.
To include your credentials click the Insert Credentials button in the editor toolbar ...
Joshua
Adobe fonts not workingClosed
Kalium 3
Updated December 29, 2021 at 10:00am
9
Most recent comment from [deleted]:Thanks for providing those useful pieces of information. This was a very rare problem that happened in some circumstances that we didn't test.
We already fixed your problem and now you can select ...
pantto17
Remove the scroll in the portfolio pagesClosed
Kalium 3
Updated December 29, 2021 at 8:28am
2
Most recent comment from [deleted]:Hi pantto17,You just need to disable the Sticky description for that project.See video: https://d.pr/v/81gKrCThanks!