Public Tickets
elizabeth
Unable to upload portfolo item imagesClosed
Updated November 11, 2016 at 12:01pm
4
Most recent comment from [deleted]:Hi Liliane,I fixed the issue for you. Can you please check it.Regarding your further questions; kindly open a new ticket and post your request so it will be helpful for the other users to take advant ...
motiv_studio
Problem Updating LayerSlider WP 6.0.3Closed
Kalium 3
Updated November 11, 2016 at 11:57am
11
Most recent comment from [deleted]:Hi @angeliqueamelie,Can you please open a new ticket requesting the last update of Layer Slider and we will privately send you the link.
Kiya
ACFClosed
Aurum
Updated November 11, 2016 at 11:56am
12
Most recent comment from Laborator:Hi Kiya,As I see your site doesn't have Aurum enabled in your site.
Jamie
NavigationClosed
Kalium 3
Updated November 11, 2016 at 11:52am
11
Most recent comment from [deleted]:Hi Jamie,Glad to hear that!Have a great weekend.
motiv_studio
404 Page - Weird Text BugClosed
Kalium 3
Updated November 10, 2016 at 8:33pm
6
Most recent comment from motiv_studio:Okay thank you. I will try it out.
JOnathan
2 products per row mobileClosed
Aurum
Updated November 10, 2016 at 1:38pm
6
Most recent comment from [deleted]:It would take no more than 1-2 minutes.Please go to Updates on your Wordpress, and from there you can update the theme. Because if you update from the plugin directly the process can stuck sometimes ...
Goso
RevSlider and following pageClosed
Kalium 3
Updated November 10, 2016 at 1:23pm
3
Most recent comment from Goso:Hi Artthnxs for the prompt answer. I guess I’ll wait for some upcoming new version.Kindly, Goso
Juan Giraldo
Slider error on firefoxClosed
Aurum
Updated November 10, 2016 at 1:10pm
3
Most recent comment from [deleted]:Hi JuanI'm glad to hear that the problem is solved now. Ass for the Image Sizes i'm sorry but i don't know how to help you on this because Layer Slider is not our plugin, we have just bought extended ...
Daan
Guest visitor is not seeing css/tabsClosed
Kalium 3
Updated November 10, 2016 at 12:52pm
8
Most recent comment from [deleted]:Hi Daan,
Glad to hear that
Will set this ticket as solved from here.
fastblog
about my account errorClosed
Aurum
Updated November 10, 2016 at 12:33pm
2
Most recent comment from [deleted]:Hi fastblog,It is weird how this issue happens, can you please send me your FTP credentials so I will check what is wrong, because on line 26 in our theme files: (view large version)To include your ...
Till Erdmenger
Broke my WordpressClosed
Kalium 3
Updated November 10, 2016 at 11:59am
3
Most recent comment from [deleted]:Hi Till,I'm glad that you managed to solve this.Your server must have recommended PHP configuration limits as follows:
max_execution_time 180
memory_limit 128M
post_max_size 64M
upload_ma ...
Princess
plugin updateClosed
Kalium 3
Updated November 10, 2016 at 11:49am
2
Most recent comment from [deleted]:Hi Princess,Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update ...
Alice
Shop Catalog OptionsClosed
Kalium 3
Updated November 10, 2016 at 11:48am
4
Most recent comment from [deleted]:Hi Alice,I'm glad to hear thatWill set this ticket as solved from here.
Daniel
Sidebar menu problem + custom fixClosed
Kalium 3
Updated November 9, 2016 at 1:31pm
2
Most recent comment from [deleted]:Hi Daniel,Firstly thank you for your kind words, your site is looking very good. Here are my answers to your questions:1. This seems to be a theme issue, so here is a temporary fix for your till we so ...
laurixnl
problem with installationClosed
Kalium 3
Updated November 9, 2016 at 1:00pm
2
Most recent comment from [deleted]:Hi,You need to configure both nginx and php to allow upload size.
Nginx configuration
The client_max_body_size directive assigns the maximum accepted body size of client request, indicated by the li ...