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Public Tickets

Dan Blog page finetuningClosed   Kalium 3   Updated May 18, 2017 at 7:43am   2 Most recent comment from [deleted]:Hi Dan,This is a customization question and support doesn't offer customization services as we wrote on our documentation homepage. I will try to help you this time thoughIf you're looking for profess ... celinelejeune Synchronisation - Cart PageClosed   Kalium 3   Updated May 18, 2017 at 7:36am   2 Most recent comment from Laborator:Hi Céline,You are using an old version of our theme (2.0.3.1) and the latest version for the moment is 2.0.7), please update theme first and then the premium plugins.Since then WooCommerce has relea ... MafazTheBoss I can not put a logo on your fashion pre-mate dempoaltesClosed   Kalium 3   Updated May 18, 2017 at 7:15am   2 Most recent comment from [deleted]:Hi there,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Please share your Wordpress creden ... shadesofnoir Blog posts elementClosed   Kalium 3   Updated May 18, 2017 at 7:09am   7 Most recent comment from [deleted]:Hi shadesofnoir,Thanks for making this clear to me. Unfortunately this option is not possible on the Blog Posts (Visual Composer element). But we will see if we can do anything about this on our futu ... Hilke Sievers Portfolio rowsClosed   Kalium 3   Updated May 17, 2017 at 6:39pm   4 Most recent comment from [deleted]:Hi hilkesA huge thank you from Laborator in advance and have a great day! Will set this ticket as solved from here. Thank you _summary_ Paragraph line-heightClosed   Kalium 3   Updated May 17, 2017 at 6:38pm   4 Most recent comment from [deleted]:Hi _summary_Glad to hear that. Will set this ticket as solved from here. Thank you Daniel Yoast SEO conflictClosed   Oxygen   Updated May 17, 2017 at 8:20am   4 Most recent comment from [deleted]:Hi Daniel, You can update the WooCommerce to the latest version 3.0.7, you will be prompted that you have 1 outdated file but don't worry about that message because you will not have any problem wit ... javadi90 Issue With Mobile Site not showing Revolution SliderClosed   Kalium 3   Updated May 17, 2017 at 8:00am   4 Most recent comment from Laborator:Hi there,Updated some of your plugins, the slider seems to be working though it is necessary to wait a little for it to load since your video has a large file size. PawanMore Morris BarClosed   Neon   Updated May 17, 2017 at 7:22am   2 Most recent comment from [deleted]:Hi PawanMore,I think there is an issue with jQuery version, can you try to use another version of that library and see if it solves these issues?Also, if you have set the jQuery.noConflict() remove it ... malex92 QuestionsClosed   Aurum   Updated May 17, 2017 at 6:47am   4 Most recent comment from [deleted]:Hi malex92,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in advance ... noazer83 phpClosed   Kalium 3   Updated May 16, 2017 at 7:50pm   2 Most recent comment from [deleted]:Hi noazer83 As per hosting GoDaddy would not be bad idea, but you can do simple research on google 'best wordpress hosting'. What you have to know about kalium requirements please read the article w ... RegineNinaRompa text on image banner doesn't fit on mobileClosed   Aurum   Updated May 16, 2017 at 6:06pm   3 Most recent comment from Laborator:Hi Regine,Glad to hear that you managed to fix it on your own, and many thanks for sharing the fix with us so other customers might find it helpful.I am setting this ticket as closed! marlenchen Menu & LogoClosed   Kalium 3   Updated May 16, 2017 at 6:03pm   2 Most recent comment from Laborator:Hi marlenchen,We will have to see your site live and check if what you want is possible, the same goes for the spacing between it. Per Claussen Portfolio pinterestClosed   Kalium 3   Updated May 16, 2017 at 8:12am   2 Most recent comment from [deleted]:Hi Per,Sorry but we don't offer this as part of our theme and we can't modify anything there.If you're looking for professional help in this matter, there's always someone available for such tasks on ... imagomundiediciones Custom design in product pagoClosed   Aurum   Updated May 16, 2017 at 8:11am   2 Most recent comment from [deleted]:Hi there,This is a customization question and support doesn't offer customization services as we wrote on our documentation homepage.If you're looking for professional help in this matter, there's alw ...