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Public Tickets

javadi90 Issue With Mobile Site not showing Revolution SliderClosed   Kalium 3   Updated May 17, 2017 at 8:00am   4 Most recent comment from Laborator:Hi there,Updated some of your plugins, the slider seems to be working though it is necessary to wait a little for it to load since your video has a large file size. PawanMore Morris BarClosed   Neon   Updated May 17, 2017 at 7:22am   2 Most recent comment from [deleted]:Hi PawanMore,I think there is an issue with jQuery version, can you try to use another version of that library and see if it solves these issues?Also, if you have set the jQuery.noConflict() remove it ... malex92 QuestionsClosed   Aurum   Updated May 17, 2017 at 6:47am   4 Most recent comment from [deleted]:Hi malex92,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in advance ... noazer83 phpClosed   Kalium 3   Updated May 16, 2017 at 7:50pm   2 Most recent comment from [deleted]:Hi noazer83 As per hosting GoDaddy would not be bad idea, but you can do simple research on google 'best wordpress hosting'. What you have to know about kalium requirements please read the article w ... RegineNinaRompa text on image banner doesn't fit on mobileClosed   Aurum   Updated May 16, 2017 at 6:06pm   3 Most recent comment from Laborator:Hi Regine,Glad to hear that you managed to fix it on your own, and many thanks for sharing the fix with us so other customers might find it helpful.I am setting this ticket as closed! marlenchen Menu & LogoClosed   Kalium 3   Updated May 16, 2017 at 6:03pm   2 Most recent comment from Laborator:Hi marlenchen,We will have to see your site live and check if what you want is possible, the same goes for the spacing between it. Per Claussen Portfolio pinterestClosed   Kalium 3   Updated May 16, 2017 at 8:12am   2 Most recent comment from [deleted]:Hi Per,Sorry but we don't offer this as part of our theme and we can't modify anything there.If you're looking for professional help in this matter, there's always someone available for such tasks on ... imagomundiediciones Custom design in product pagoClosed   Aurum   Updated May 16, 2017 at 8:11am   2 Most recent comment from [deleted]:Hi there,This is a customization question and support doesn't offer customization services as we wrote on our documentation homepage.If you're looking for professional help in this matter, there's alw ... Campbellattwood woo commerceClosed   Kalium 3   Updated May 16, 2017 at 8:08am   2 Most recent comment from [deleted]:Hi Campbellattwood,As we always write this information in Kalium changelog: "Laborator recommends not update WooCommerce to a newer version than 3.0.5 before we release compatible version of latest ... waikit86 Portfolio to become productClosed   Kalium 3   Updated May 16, 2017 at 8:06am   2 Most recent comment from [deleted]:Hi waikit86,To enable shop on your website you must install WooCommerce plugin, please just download and install the WooCommerce version 3.0.5 from this link.You can't show your Shop products like on ... ebriggs Multi VendorClosed   Aurum   Updated May 16, 2017 at 7:41am   4 Most recent comment from [deleted]:Hi ebriggs,Our theme doesn't use this file. Daniel Mobile product galleryClosed   Oxygen   Updated May 16, 2017 at 7:35am   2 Most recent comment from [deleted]:Hi Daniel,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if t ... Christina Black image sizesClosed   Kalium 3   Updated May 16, 2017 at 6:32am   8 Most recent comment from [deleted]:Hi Christina, Glad to hear that P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in a ... imagomundiediciones Tabs orderClosed   Aurum   Updated May 16, 2017 at 5:47am   3 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here. bmathison5 Link post typeClosed   Kalium 3   Updated May 15, 2017 at 8:33pm   4 Most recent comment from [deleted]:Hi bmathison5Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your creden ...