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Public Tickets

chrche Deactivate LicenseClosed   Kalium 3   Updated May 18, 2017 at 9:40pm   4 Most recent comment from Laborator:Hi chrche,Unfortunately the only way to manage the activations that are not on the same domain (subdomain, other path in that domain) is by contacting us and we will manually remove or add them, ther ... Hilke Sievers PortfolioClosed   Kalium 3   Updated May 18, 2017 at 1:22pm   6 Most recent comment from [deleted]:Hi Please use one of the methods below: http://drops.laborator.co/cGTx, and open new ticket for you question. Thank you. welikeconcepts doubbled first image and a lot of wrong css variables from the main cssClosed   Kalium 3   Updated May 18, 2017 at 8:58am   3 Most recent comment from [deleted]:Sorry, the issue with doubled image is a theme problem, so we will fix very soon. We are in the process of updating the theme and implementing new blog structure. paragraphad Auto TypeClosed   Kalium 3   Updated May 18, 2017 at 8:55am   2 Most recent comment from Laborator:Hi there,In your admin panel on the left menu click the Custom CSS area and scroll down to find this line:  .auto-type-element span.block Below it you have the background and color where you can c ... pierogiglio Visual problemsClosed   Aurum   Updated May 18, 2017 at 7:57am   6 Most recent comment from [deleted]:Hi pierogiglio, Glad to hear that P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator i ... Dan Blog page finetuningClosed   Kalium 3   Updated May 18, 2017 at 7:43am   2 Most recent comment from [deleted]:Hi Dan,This is a customization question and support doesn't offer customization services as we wrote on our documentation homepage. I will try to help you this time thoughIf you're looking for profess ... celinelejeune Synchronisation - Cart PageClosed   Kalium 3   Updated May 18, 2017 at 7:36am   2 Most recent comment from Laborator:Hi Céline,You are using an old version of our theme (2.0.3.1) and the latest version for the moment is 2.0.7), please update theme first and then the premium plugins.Since then WooCommerce has relea ... MafazTheBoss I can not put a logo on your fashion pre-mate dempoaltesClosed   Kalium 3   Updated May 18, 2017 at 7:15am   2 Most recent comment from [deleted]:Hi there,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Please share your Wordpress creden ... shadesofnoir Blog posts elementClosed   Kalium 3   Updated May 18, 2017 at 7:09am   7 Most recent comment from [deleted]:Hi shadesofnoir,Thanks for making this clear to me. Unfortunately this option is not possible on the Blog Posts (Visual Composer element). But we will see if we can do anything about this on our futu ... Hilke Sievers Portfolio rowsClosed   Kalium 3   Updated May 17, 2017 at 6:39pm   4 Most recent comment from [deleted]:Hi hilkesA huge thank you from Laborator in advance and have a great day! Will set this ticket as solved from here. Thank you _summary_ Paragraph line-heightClosed   Kalium 3   Updated May 17, 2017 at 6:38pm   4 Most recent comment from [deleted]:Hi _summary_Glad to hear that. Will set this ticket as solved from here. Thank you Daniel Yoast SEO conflictClosed   Oxygen   Updated May 17, 2017 at 8:20am   4 Most recent comment from [deleted]:Hi Daniel, You can update the WooCommerce to the latest version 3.0.7, you will be prompted that you have 1 outdated file but don't worry about that message because you will not have any problem wit ... javadi90 Issue With Mobile Site not showing Revolution SliderClosed   Kalium 3   Updated May 17, 2017 at 8:00am   4 Most recent comment from Laborator:Hi there,Updated some of your plugins, the slider seems to be working though it is necessary to wait a little for it to load since your video has a large file size. PawanMore Morris BarClosed   Neon   Updated May 17, 2017 at 7:22am   2 Most recent comment from [deleted]:Hi PawanMore,I think there is an issue with jQuery version, can you try to use another version of that library and see if it solves these issues?Also, if you have set the jQuery.noConflict() remove it ... malex92 QuestionsClosed   Aurum   Updated May 17, 2017 at 6:47am   4 Most recent comment from [deleted]:Hi malex92,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in advance ...