Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

Okay

Public Tickets

allvar Incomplete translationClosed   Kalium 3   Updated September 27, 2017 at 8:59pm   2 Most recent comment from [deleted]:Hi allvar That's Widgets Title, if your site is only with one language just go to Widget Area and on Shop Archive section and find Widget to replace with whatever you want. For more information y ... sweatbox Clicking on Portfolio thumbnail on the homepage leads to a 404 error pageClosed   Kalium 3   Updated September 27, 2017 at 2:03pm   8 Most recent comment from [deleted]:You're welcome Mike P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.   A huge thank you from Laborator in advanc ... kerlinomm Space between price, shop page product image sizeClosed   Kalium 3   Updated September 27, 2017 at 8:03am   7 Most recent comment from kerlinomm:Thank you so much! Issue solved!(I was really close, just had an extra dot before the label.)Have great day!  Elisabethfromthere Have two portfolio pagesClosed   Kalium 3   Updated September 27, 2017 at 7:53am   2 Most recent comment from [deleted]:Hi Elisabeth,Unfortunately there isn't a way to separate them totally in physical and logically way, you can just organize them in category Editor and Showcase, and then to group them by sub cate ... Pietro Del Gatto https://ciaobikeitaly.com/itClosed   Oxygen   Updated September 27, 2017 at 7:36am   5 Most recent comment from Pietro Del Gatto:Hi Arlind,I understand and you're right, but we didn't modify the main theme but just the child.As i saw the notices in that file. i thought i've edited it by accident therefore i've replaced it with ... kerlinomm Can't add pictures to productsClosed   Kalium 3   Updated September 27, 2017 at 7:29am   10 Most recent comment from [deleted]:Glad to hear that!Will set this ticket as solved from here. HL Missing featured image on gallery format blog pagesClosed   Kalium 3   Updated September 27, 2017 at 7:08am   10 Most recent comment from [deleted]:Hi HL,Yes, we have added the fix in the original files as well, so no worries for future updates of the theme. nataliaswiader Remi - home pageClosed   Kalium 3   Updated September 27, 2017 at 7:08am   2 Most recent comment from [deleted]:Hi Natalia,This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time though1—Please add the code below t ... RebeccaHazard Installing demo contentClosed   Kalium 3   Updated September 27, 2017 at 6:48am   20 Most recent comment from [deleted]:Hi Becky,You're welcomeWill set this ticket as solved from here. Trentsun Full image widthClosed   Kalium 3   Updated September 27, 2017 at 6:42am   4 Most recent comment from [deleted]:Hi Trentsun,That is for you original Portfolio page (Example: www.yoursite.com/portfolio). It seems that you are asking to extend the portfolio that you have added through Visual Composer by using ... Michael Kolf NavigationClosed   Kalium 3   Updated September 27, 2017 at 6:40am   2 Most recent comment from Laborator:Hi Michael There's no option to add an extra button in the portfolio filter area to get back to the archive page, you will have to do it through the menu. If you're looking for professional help in ... liljb72 Header won't show without scrollClosed   Kalium 3   Updated September 27, 2017 at 6:37am   2 Most recent comment from Laborator:Hi there,The problem is that your background is white and you have set the menu color to white, the menu is there but you've set it to white and it's invisible. To change that see the screenshot below ... patty_rl Disable lightbox for images on phoneClosed   Kalium 3   Updated September 27, 2017 at 6:26am   2 Most recent comment from [deleted]:Hi patty_rl, This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time though Please add the code below ... Anthony Masonry Endless loadClosed   Kalium 3   Updated September 27, 2017 at 6:24am   12 Most recent comment from [deleted]:Hi Anthony,Glad to hear that your problem is solved nowWill set this ticket as solved from here. Bquadrat Pagination mobile view is broken + shows weird behaviourClosed   Kalium 3   Updated September 26, 2017 at 2:29pm   4 Most recent comment from [deleted]:Hi BquadratI'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  A huge thank you from Laborator ...