Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

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Public Tickets

HL Standard container max-widthClosed   Kalium 3   Updated October 3, 2017 at 7:16pm   2 Most recent comment from [deleted]:Hi HL,Pages that are build with Visual Composer can easily change the width of container please see the following link :Full Width Row, bug pages that are more static category, blog template, single p ... solemessicano2 content layoutClosed   Kalium 3   Updated October 3, 2017 at 7:25am   5 Most recent comment from Laborator:Hi there,I have fixed it by setting the padding-top to 0 for the Caneva L’invenzione del Fico column (right one): (view large version) allvar Unwanted data on shop pageClosed   Kalium 3   Updated October 3, 2017 at 7:20am   5 Most recent comment from [deleted]:Hi Johan,Can you please add the code below to your Custom CSS area: body.single-product .woocommerce .product .item-info .price>.amount { font-size: 36px;}If you have further questions in the fut ... kumarda need help in tour page customization like island of maltaClosed   Kalium 3   Updated October 3, 2017 at 7:11am   2 Most recent comment from [deleted]:Hi kumarda, 1— Create Portfolio Item Type : Side Portfolio, please for more details refer to our article Create a Side Portfolio Item (view large version) 2— Set Side of Image or better if w ... solemessicano2 issue with homepageClosed   Kalium 3   Updated October 3, 2017 at 6:56am   2 Most recent comment from [deleted]:Hi there, As i can see one of our support agents asked for your Wordpress credentials and you provided them 21 hours ago. One of the support agents will reply to your ticket very soon. You can expe ... spivakova Displaying youtube linkClosed   Kalium 3   Updated October 3, 2017 at 6:40am   7 Most recent comment from [deleted]:Hi there,I'm glad to hear that As for your final question. Sorry but that option is not available for the moment. We will check if we can do something so in the future this option will be possible.Th ... sanghojeon Remove Page titleClosed   Kalium 3   Updated October 3, 2017 at 4:28am   10 Most recent comment from [deleted]:Hi sanghojeonGlad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  A huge thank you from Laborator in ... patdoyle1 Registration keyClosed   Kalium 3   Updated October 2, 2017 at 8:19pm   2 Most recent comment from Laborator:Hi there, I've revoked your license on your registered domain so now you will be able to activate it on the real domain.  Have a great day! tutanchomzis Top Menu allready opened on pageloadClosed   Kalium 3   Updated October 2, 2017 at 8:18pm   6 Most recent comment from Laborator:You're welcome David :) P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link ... bodhiwellness Portfolio CategoriesClosed   Kalium 3   Updated October 2, 2017 at 7:15am   2 Most recent comment from Laborator:Hi there,That's a known "issue" for us, we have an article in our documentation about this. teroylim demo content importClosed   Kalium 3   Updated October 2, 2017 at 7:11am   4 Most recent comment from [deleted]:Hi Tero,Kalium uses this method to communicate with different APIs such as Laborator API and Envato API. Please make sure to write about this to your hosting provider too and they will enable it for y ... findingthefreedom Setting up demoClosed   Kalium 3   Updated October 2, 2017 at 7:05am   2 Most recent comment from [deleted]:Hi there, I just checked your site but there is Coming Soon page so i can't see your site (view on new page) Usually when demo-content fails to install, the problem is on some low PHP limits on th ... Ruben Problems importing demo contentClosed   Aurum   Updated October 2, 2017 at 6:51am   34 Most recent comment from Laborator:Hi Ruben,The message at the top of your site is working fine in the Shop page, WooCommerce settings are just for the shop so it is showing in the shop page and you can see it by yourself.Regarding the ... Nettie Tien Heading Title OptionsClosed   Kalium 3   Updated October 1, 2017 at 11:54pm   5 Most recent comment from Nettie Tien:Thanks, this works perfectly! yengoliva Sticky headerClosed   Kalium 3   Updated September 30, 2017 at 7:42pm   2 Most recent comment from [deleted]:Hi yengolivaI found an issue on your site, this is caused from missing image on our demo or has felid while you have imported. (view large version)There is two ways this might it caused the trouble.  ...