Public Tickets
Katherine
Add videoClosed
Kalium 3
Updated November 28, 2017 at 8:51am
6
Most recent comment from [deleted]:Hi Katherine,Thanks for providing the Wordpress credentials, but it seems that you managed to add the video on your homepage http://drops.laborator.co/TKrtfq
maggiesk
theme errorClosed
Kalium 3
Updated November 28, 2017 at 8:42am
4
Most recent comment from Laborator:Hi maggiesk,If you want to get a fix for your site you will have to cooperate, and cooperation means to share your login credentials. There is no other way we can fix your issue, since it was never re ...
vickykumar86
Demo content - Specific pagesClosed
Kalium 3
Updated November 27, 2017 at 6:42pm
6
Most recent comment from [deleted]:Hi Vicky,Yes, please open new ticket for new question.We will set this ticket closed from here.Thank you.
nastroje
Custom font, width of menu, lowercase letter in photoClosed
Kalium 3
Updated November 27, 2017 at 3:04pm
6
Most recent comment from [deleted]:Hi nastroje,I'm glad to hear thatRegarding your further questions, please try to be very specific and also fix that problem with the frontend error that I send on my last reply "Strona w budowie".Tha ...
jeroenvbaren
Contact form linesClosed
Kalium 3
Updated November 27, 2017 at 2:44pm
4
Most recent comment from [deleted]:You're welcome JeroenP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance and h ...
pixelaminator
Custom page CSS is not applied on preview?Closed
Kalium 3
Updated November 27, 2017 at 2:39pm
3
Most recent comment from pixelaminator:Hello,Thank you for confirming it.
Pietro Del Gatto
Display same height for correlated / archive productsClosed
Oxygen
Updated November 27, 2017 at 2:17pm
4
Most recent comment from Laborator:Hi Pietro,This seems to be also an issue with the theme, not only on your installation. So we have added it in the to-do list for the upcoming updates.
Andrew
Checkout PageClosed
Aurum
Updated November 27, 2017 at 1:54pm
2
Most recent comment from [deleted]:Hi Andrew,Cart and Checkout pages are as we have made on our demos, so you could have seen them before purchasing the theme. For the moment we don't plan to change layout of those pages because that ...
Jennifer_Walter
DesignClosed
Kalium 3
Updated November 27, 2017 at 1:50pm
2
Most recent comment from [deleted]:Hi Jennifer,We offer our own Pricing Table element, for more info please read this article Pricing Table element.Have a great day!
riealeksandra
URGENT! Page missing after installing demo contentClosed
Kalium 3
Updated November 27, 2017 at 1:20pm
3
Most recent comment from [deleted]:Hi riealeksandra,
I can see that you have created another ticket #1382394 from the same issue so I will reply to that ticket and close this one.
Please don't panic and once you create a ticket wai ...
kerlinomm
Top Bar menu for language switcherClosed
Kalium 3
Updated November 27, 2017 at 1:14pm
5
Most recent comment from kerlinomm:Okay, thank you very much. Will ask WPML support. Best Regards, Kerli
EHE_J
Extra field in PortfolioClosed
Kalium 3
Updated November 27, 2017 at 12:54pm
2
Most recent comment from [deleted]:Hi there,You can do that by going to Checklists area or you can create your own layout by using WPBakery Page Builder layout. For more info please see this video http://drops.laborator.co/SgHbcz
Jungmin
full widthClosed
Kalium 3
Updated November 27, 2017 at 12:17pm
4
Most recent comment from [deleted]:Hi Jungmin,Please just go to Laborator > Theme Options > Header and Menu > Header Settings > and tick this option Extend header container to the browser edge.
zeal_id
Portfolio items orderClosed
Kalium 3
Updated November 27, 2017 at 12:14pm
14
Most recent comment from [deleted]:Hi Sandy,Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad t ...
Jungmin
Logo and elements moveClosed
Kalium 3
Updated November 27, 2017 at 12:12pm
2
Most recent comment from [deleted]:Hi Jungmin,Double ticket. We will reply to your other ticket about this problem.Thanks!