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Public Tickets

Konstantina product galleryClosed   Oxygen   Updated December 1, 2017 at 9:14am   2 Most recent comment from [deleted]:Hi Tina,To disable product slideshow autoplay simply set "Auto rotate product images" option in Theme Options > Shop Settings to 0 (view large version)As for Zooming feature, this is default implement ... agentjulliard display 2 products on mobile screen (product carousel)Closed   Kalium 3   Updated December 1, 2017 at 9:09am   6 Most recent comment from [deleted]:Thats great. Will close this ticket now.P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborat ... jazminluzzi Blog featured image heightClosed   Kalium 3   Updated December 1, 2017 at 8:47am   2 Most recent comment from Laborator:Hi there,Have you set the featured image height here: (view large version)The image regeneration is a must, otherwise you won't be able to see the cropped images and the height will not be applied. [email protected] section hightClosed   Kalium 3   Updated December 1, 2017 at 8:40am   4 Most recent comment from [deleted]:Hi Miguel,I just checked this and it seems that this option is not available. You can only customize this with your custom code but I think that this is how it is for a reason because that area needs ... sselbe Demo Content Not LoadingClosed   Kalium 3   Updated December 1, 2017 at 8:19am   2 Most recent comment from [deleted]:Hi Alexander, This usually happens when server has an old PHP version or some PHP limits are lower than recommended. For more info visit this link WordPress and Kalium Server Requirements, there ... sgwdesignworks Auto Play on Mobile and Tablet DevicesClosed   Kalium 3   Updated December 1, 2017 at 8:19am   2 Most recent comment from Laborator:Hi Ric,The problem is not with the theme or the video, the webkit mobile browsers do not allow autoplaying videos in mobile browser. tnt-graphics Translate a visual composer post gird buttonClosed   Aurum   Updated December 1, 2017 at 8:12am   2 Most recent comment from Laborator:Hi there,Can you please share your site URL and credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your crede ... GloriaShop images sizeClosed   Oxygen   Updated December 1, 2017 at 7:43am   12 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here. matiasalfieri Widget not showing in top menuClosed   Kalium 3   Updated November 30, 2017 at 9:46pm   2 Most recent comment from [deleted]:Hi matiasalfieri, Widget Top Menu is available for one type of menu which is Top Menu, as you can see from image below.   (view large version) Do you want to show the currency switcher in ... HL Visual Composer is gone after updateClosed   Kalium 3   Updated November 30, 2017 at 8:00pm   3 Most recent comment from [deleted]:Hi there,Glad to hear that you solved the issue. That is the exact thing that you shoud do when you face any problem like this.This happen on some circumstances when the server is slow or anything fai ... sanghojeon Customizing Password Protected PageClosed   Kalium 3   Updated November 30, 2017 at 6:02pm   9 Most recent comment from sanghojeon:Will do! :) dainiusch Gallery item box sizeClosed   Kalium 3   Updated November 30, 2017 at 5:00pm   6 Most recent comment from [deleted]:Hi Dainius,Glad to hear you made it, if you need further help on this case let me know.Thank you. matiasalfieri CheckoutClosed   Kalium 3   Updated November 30, 2017 at 12:55pm   4 Most recent comment from [deleted]:Hi Matias,I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in ad ... [email protected] TypefaceClosed   Kalium 3   Updated November 30, 2017 at 9:26am   6 Most recent comment from [deleted]:Hi Miguel, I'm glad to hear that Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on th ... viss0145 Center aligning buttonClosed   Kalium 3   Updated November 30, 2017 at 8:09am   4 Most recent comment from [deleted]:You're welcome BoudewijnP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance an ...