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Public Tickets

BOLDRESTYLE Problem with "Portfolio"Closed   Kalium 3   Updated January 26, 2018 at 7:28am   4 Most recent comment from [deleted]:Glad to hear that NicolaP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance an ... HL <h> Font Sizes on Tablet (portrait mode)Closed   Kalium 3   Updated January 25, 2018 at 11:53am   7 Most recent comment from [deleted]:Hi there,Next update will include the fix.I can help u to override the file if is case u wana go live.Thank you. 908808 page404Closed   Oxygen   Updated January 25, 2018 at 10:18am   6 Most recent comment from Laborator:Hi again,This issue is related to the old theme version, we have fixed this in the last update.You are using an old version of our theme (4.7.2.) and the latest version for the moment is (4.7.3), plea ... dinopaolo Pixelated Images on Portfolio ThemeClosed   Kalium 3   Updated January 25, 2018 at 9:49am   4 Most recent comment from Laborator:Hi Dino,Without being able to collaborate with us, by including a link or login credentials where we can see the real issue there will be no fix for any issue. The theme is so big and there are so man ... tinagency testimonials / long-scrolling websiteClosed   Kalium 3   Updated January 25, 2018 at 9:38am   5 Most recent comment from tinagency:Sure. Done!BestTina Hnico Equal size thumbnail pictures - auto crop settingClosed   Kalium 3   Updated January 25, 2018 at 9:02am   8 Most recent comment from Laborator:You're welcome Nico, if you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A huge ... Marloes Harleman Text portfolioClosed   Kalium 3   Updated January 25, 2018 at 8:56am   10 Most recent comment from Laborator:Hi Marloes,I didn't understand your question right, can you please explain how you want it to be. Asier Full screen contentClosed   Kalium 3   Updated January 25, 2018 at 8:50am   2 Most recent comment from [deleted]:Hi Asier, Gif image would be very large in size. You can apply a video with Revolution Slider or apply a video through WPBakery Page Builder by using Video Player element. Also if you want to remov ... Isabelschardt Font changeClosed   Kalium 3   Updated January 25, 2018 at 8:45am   2 Most recent comment from Laborator:Hi Isabel,I don't know what the issue really  was, but what I did was to remove the font and add it again so it worked immediately, haven't had this issue before so it must have been any issue during ... delalcengiz Reverting stringClosed   Kalium 3   Updated January 25, 2018 at 7:48am   4 Most recent comment from [deleted]:Hi Delal,I was thinking that you wanted to translate our theme files. Wordpress translate itself automatically once you change your language of your Wordpress. So you just need to go to Wordpress da ... Hnico Footer Section as in Travel Agency DemoClosed   Kalium 3   Updated January 25, 2018 at 7:32am   4 Most recent comment from [deleted]:Hi there,I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.A huge thank you from Laborator in ad ... Pietro Del Gatto Top header cart and Lookbook problemsClosed   Oxygen   Updated January 24, 2018 at 9:52am   4 Most recent comment from [deleted]:Hi Pietro,Sorry about that, I have re-uploaded the file so you can move to inc/laborator_woocommerce.php Download this file and replace it in this directory (of the theme): /inc sjuharad Slider revolutionClosed   Kalium 3   Updated January 24, 2018 at 9:28am   4 Most recent comment from Laborator:Hi Tony, 1. You are using two different sliders there, Revolution Slider and LayerSlider which is not a good practice since they can conflict with each other and that may be the reason why it is not ... tinagency font after updating in ArialClosed   Kalium 3   Updated January 24, 2018 at 8:17am   11 Most recent comment from Laborator:Hi Tina,Regarding the IE issue, as I said when we have more time we will check. You should also know it as it is an outdated browser and does not support the latest web technologies, also it has bee ... spencer ford Activating themeClosed   Kalium 3   Updated January 24, 2018 at 8:14am   2 Most recent comment from Laborator:Hi spencer ford,We are sorry but it is crucial that you write in our support center with the account you have purchased the theme, since this is the only way to verify you are a real customer of our ...