Public Tickets
raphaelim
Unable to Disable Coming Soon ModeClosed
Kalium 3
Updated January 31, 2018 at 12:28pm
6
Most recent comment from Laborator:No worries Raphael, have a great day
nicofrenchy
no updateClosed
Aurum
Updated January 31, 2018 at 12:27pm
8
Most recent comment from Laborator:I have replied that ticket, and it is not coming from the update. If you have already posted a question, please do not do it twice as we will not miss it, it will be replied always
Maltombo
Hide Top Rated and New ProductClosed
Aurum
Updated January 31, 2018 at 12:18pm
3
Most recent comment from Laborator:Glad to hear that your question is resolved.
Have a great day!
Afakori
How to put image in Coming soon PageClosed
Kalium 3
Updated January 31, 2018 at 12:17pm
2
Most recent comment from Laborator:Hi Afakori,
Please read this article Maintenance Mode on our documentation site.
Have a great day!
citizenjoe
Can't validate license with WPBakeryClosed
Kalium 3
Updated January 31, 2018 at 11:40am
2
Most recent comment from Laborator:Hi Joe,
I have already replied your ticket with Revolution Slider, it is the same answer for WPBakery Page Builder, these premium plugins do not need activation code when using with a theme that inc ...
nicofrenchy
White spaceClosed
Aurum
Updated January 31, 2018 at 11:35am
2
Most recent comment from Laborator:Hi there,The problem isn't coming from the theme update, but from the changes you have made in the page layout, see image: (view large version)I have removed the margin now, and the site is back to no ...
citizenjoe
Activate Slider RevolutionClosed
Kalium 3
Updated January 31, 2018 at 11:11am
2
Most recent comment from Laborator:Hi Joe,As mentioned in our documentation, with Kalium you will get a free copy of Revolution Slider, this copy does not include support for the plugin, auto-plugin updates and premium pre-made slider ...
ebonytuhumurij
Shop WidgetsClosed
Aurum
Updated January 31, 2018 at 10:51am
14
Most recent comment from Laborator:Hi Ebony,I am really sorry that this ticket is not solved yet, but the problem is not on our side and the credentials you have pasted here do not work, please see this video and send this link to your ...
marisakirby
Compatible PluginsClosed
Kalium 3
Updated January 31, 2018 at 7:51am
2
Most recent comment from Laborator:Hi marisakirby,
Currently our theme does not support the Events Calendar officially, we have never tested it if it works but it is a big plugin and we will need to check every part of it since it's ...
iwachon
hiding authorClosed
Kalium 3
Updated January 30, 2018 at 4:58pm
4
Most recent comment from iwachon:Thanks for your kind reply, Mr. Art.
rvnewell
side portfolio format, images not alignedClosed
Kalium 3
Updated January 30, 2018 at 11:59am
5
Most recent comment from rvnewell:Okay, thanks. I'll make sure two items in a row are exactly the same height next time.
Raewyn Marshall
Single Portfolio - hide Administrator roleClosed
Kalium 3
Updated January 30, 2018 at 9:16am
2
Most recent comment from [deleted]:Hi Raewyn,
This is a bit of customization question but I will try to help you.
Please add the code below to your Custom CSS area:
.single-post .post .author-info--details .author-name em {
...
Konstantina
Same image size for shopClosed
Oxygen
Updated January 30, 2018 at 9:14am
2
Most recent comment from [deleted]:Hi Tina,You have that option when you go to Laborator > Theme Options > Shop Settings > Product thumbnail size, there you can add a custom size too if you want.If you add a custom size on the Cus ...
Adam
Two or more WYSWIG on one pageClosed
Neon
Updated January 30, 2018 at 9:05am
6
Most recent comment from [deleted]:Hi Adam,You can translate directly on Form Wizzard page, more exactly: (view large version)
solemessicano2
menuClosed
Kalium 3
Updated January 30, 2018 at 8:45am
2
Most recent comment from [deleted]:Hi there,1— This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area .2— Please read this article Scrollable menu lin ...