Public Tickets
Gleechme
Remove font-awesomeClosed
Kalium 3
Updated June 1, 2020 at 9:30am
2
Most recent comment from [deleted]:Hi Gleechme,
I understand your point however if you want to remove FontAwesome it will cause some icons to not display for example social network icons.
If you agree with that, then please let me kno ...
bluegraphics
Portfolio GalleryClosed
Kalium 3
Updated June 1, 2020 at 9:23am
12
Most recent comment from [deleted]:Hi bluegraphics,I'm very happy to hear thatIf you need help in the future please don't hesitate to write a new ticket.Have a great Monday!
michabo10
Translation: Pop-up Contact formClosed
Kalium 3
Updated June 1, 2020 at 8:14am
4
Most recent comment from [deleted]:Hi Michael,Happy to hear thatHave a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from m ...
ljhedley
Demo imagesClosed
Kalium 3
Updated June 1, 2020 at 7:02am
2
Most recent comment from [deleted]:Hi ljhedley,
Themes do not contain the images that we use on our previews because those images are copyrighted and theme authors can't re-distribute them to their clients.
We actually wrote abou ...
Ashley Soo
Overlapping buttons on mobileClosed
Kalium 3
Updated May 29, 2020 at 6:51pm
3
Most recent comment from Ashley Soo:Thank you very much, Art!
axausa
topbar wpml translationClosed
Kalium 3
Updated May 29, 2020 at 2:08pm
2
Most recent comment from Laborator:Hi there,This seems to be an issue with the theme as it is not possible to translate it through WPML, I have added this to the fix-list for the next update. If you want to translate it there is a way ...
usinarq
Header bottom spacing for portfolio pagesClosed
Kalium 3
Updated May 29, 2020 at 1:57pm
4
Most recent comment from [deleted]:Hi Darío,Please see this video: https://d.pr/v/V15CiCThanks!
lippiorg
leading on fontsClosed
Kalium 3
Updated May 29, 2020 at 1:54pm
8
Most recent comment from [deleted]:Strange, we use dropr service and those links works for other users.Anyway I uploaded video again in another site https://we.tl/t-f9qnPnsLeRThanks!
johncasado
website crashClosed
Kalium 3
Updated May 29, 2020 at 7:19am
2
Most recent comment from Laborator:Hi there,
Can you please explain more how did this error occur and when, while trying to do any change or update or when? Also please include the login credentials (WP + FTP)
AcuityL
Using WPBakery Post Grid to bring in specific productClosed
Aurum
Updated May 28, 2020 at 4:18pm
3
Most recent comment from AcuityL:Thank you for confirming this bug. The video you provided for documentation is very helpful. Hopefully we'll all see a fix for this in the near future. In the meantime, for anyone looking for a ...
janpeter6
Customise portfolio snippetClosed
Kalium 3
Updated May 28, 2020 at 1:37pm
2
Most recent comment from [deleted]:Hi janpeter6,This text must be coming from the Wordpress dashboard > Appearance > Widgets area.See video: https://d.pr/v/wxcPlsThanks!
emmabaker
Video on Mobile deviceClosed
Kalium 3
Updated May 28, 2020 at 1:23pm
2
Most recent comment from [deleted]:Hi Jess,You are using an old version of our theme 2.9.4, the latest version for the moment is 3.0.1 (read release notes), please update your theme first and then the premium plugins too.
After you ...
signaletic
Mobile MenuClosed
Kalium 3
Updated May 28, 2020 at 1:13pm
4
Most recent comment from [deleted]:Hi signaletic,I have applied the new skin generator file for you and regenerated skin colors and now menu inherits properly skin colors: (view large image)If you don't see the change immediately ...
Anna Choi
Add to cart not showing (Urgent)Closed
Kalium 3
Updated May 28, 2020 at 8:07am
2
Most recent comment from [deleted]:Hi Anna,You probably have activated Catalog Mode (see video). If not, then we don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plu ...
ep
Shop page product displayClosed
Kalium 3
Updated May 28, 2020 at 8:01am
8
Most recent comment from [deleted]:Hi ep,Happy to hear thatI wish you have an amazing day!