Public Tickets
Javier
My Shipping ZonesClosed
Aurum
Updated September 28, 2016 at 12:28pm
2
Most recent comment from [deleted]:Hi Javier,The shipping zones where much different when we made the Aurum demos, now those features are deprecated (http://drops.laborator.co/15LxC).WooCommerce has introduced Shipping Zones on it's l ...
kasparjarve
Can't remove items on cart with mobile viewClosed
Aurum
Updated September 28, 2016 at 12:24pm
6
Most recent comment from [deleted]:Hi Kaspar,Great to hear that! I'm closing this ticket, if you have other issues, please open new ticket.If you like our theme, it would help us a lot if you could give us five star rating on themefore ...
Javier
The width of the web misconfiguredClosed
Aurum
Updated September 27, 2016 at 11:24am
2
Most recent comment from Laborator:Hi Javier,Can you tell me which browser and on what OS do you see this cause I couldn't replicate it, the horizontal scroll isn't appearing on my side.
Mannix
Image Banner on Category Listing PageClosed
Aurum
Updated September 27, 2016 at 11:24am
2
Most recent comment from [deleted]:Hi Mannix,You can't use Visual Composer on category pages (on this category page for example http://azeyah.com/product-category/women-apparel).If you want to do something with Visual Composer you mu ...
Javier
Change Color social networksClosed
Aurum
Updated September 27, 2016 at 11:05am
2
Most recent comment from [deleted]:Hi Javier,Please add the code below to Custom CSS
header.site-header .top-menu .social-networks li a i { color: #fff !important;}
Mannix
Header Bar TransparentClosed
Aurum
Updated September 26, 2016 at 7:32pm
4
Most recent comment from [deleted]:Hi Mannix,Please add the code below to Custom CSS
@media screen and (min-width: 768px) {
.admin-bar header.site-header.sticky.sticked {
background: #fff;
}
}
Excessive_levels
Checkout FormClosed
Aurum
Updated September 26, 2016 at 6:29pm
2
Most recent comment from [deleted]:Hi there,Maybe this plugin WooCommerce Checkout Manager can help you.
Mannix
Take Out Slash Line on Slashed PriceClosed
Aurum
Updated September 26, 2016 at 5:29pm
3
Most recent comment from Mannix:Cool, thanks!
Excessive_levels
Change a menu colorClosed
Aurum
Updated September 26, 2016 at 4:15pm
2
Most recent comment from [deleted]:Hi there,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply when you ...
fulus07
mega menuClosed
Aurum
Updated September 25, 2016 at 10:52pm
2
Most recent comment from Laborator:Hi there,The mega menu is a premium plugin which we support, we cannot include it in the theme so you will need to purchase it as stated in our item page or have you purchased it already?
studiohughes
LayerSlider encountered a problem while...Closed
Aurum
Updated September 24, 2016 at 1:34pm
2
Most recent comment from [deleted]:Hi studiohughes,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply w ...
Li
about aurum child themesClosed
Aurum
Updated September 23, 2016 at 1:01pm
2
Most recent comment from Laborator:Hi there,The theme options won't be lost, if you change the theme files and modify them then when updating your files will be overwritten which means the changes will be lost, if you're only customizi ...
Michel
images in overviewClosed
Aurum
Updated September 23, 2016 at 12:17pm
2
Most recent comment from Laborator:Hi Michel,You are using an old version of our theme (2.9) and the latest version for the moment is (2.9.5), please update your theme first and then the premium plugins too.
The easiest way to upd ...
Andrew
secondary product images not resizingClosed
Aurum
Updated September 22, 2016 at 4:47pm
6
Most recent comment from [deleted]:Hi Andrew,I am not sure why this is not working in child theme, another option to see if it works is to add the "priority" to the lines:
add_filter('single_product_small_thumbnail_size', create_funct ...
Javier
Comming Soon pageClosed
Aurum
Updated September 22, 2016 at 3:39pm
2
Most recent comment from [deleted]:Hi Javier,We don't offer this feature on the Aurum theme.You must install any plugin that can do this job for you, please search on the Wordpress Plugins library and find your prefered one.