Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

Okay

Public Tickets

emmabulldog Layout of shop/category pages on SafariClosed   Aurum   Updated June 20, 2018 at 7:57am   2 Most recent comment from Laborator:Hi emmabulldog,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check ... lexandr3 Message followed by link missing spaceClosed   Aurum   Updated June 19, 2018 at 5:17pm   4 Most recent comment from [deleted]:Hi lexandr3,Thanks for your information. This problem will be fixed in the next theme update.Have a great day! Aissam34 Menu display issueClosed   Aurum   Updated June 12, 2018 at 7:10am   4 Most recent comment from Laborator:That's because you have more menu items than the menu container can handle, use less menu links or if you want to make the space between the items more narrow then add the following CSS to Custom CSS ... trentyseb Problems with footerClosed   Aurum   Updated June 11, 2018 at 8:18am   2 Most recent comment from [deleted]:Hi trentyseb,1— Just add the code below to your Custom CSS area: .footer-bottom center { text-align: left;}2— Custom CSS again: .footer-bottom .col-md-6:last-child { text-align: right;}3 ... Aissam34 Menu labels hover effectClosed   Aurum   Updated June 11, 2018 at 7:33am   2 Most recent comment from [deleted]:Hi there, This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time though I can see th ... Aissam34 Tags and notification customizationClosed   Aurum   Updated June 11, 2018 at 7:09am   2 Most recent comment from [deleted]:Hi there, 1— Please add the code below to your Custom CSS area: .woocommerce .product .onsale { background: green; } .woocommerce .onsale.oos { background: red !important; } 2— C ... Aissam34 Notification messages color customizationClosed   Aurum   Updated June 11, 2018 at 7:06am   2 Most recent comment from Laborator:Hi there,If you add the CSS below to your Custom CSS it will change all the messages like errors, alerts, notices and info boxes, simply change the color from #000 to any other color: .woocommerce-e ... jonybigude Shopping bag counterClosed   Aurum   Updated June 11, 2018 at 6:49am   4 Most recent comment from Laborator:You're welcome! lexandr3 Contact form GDPR checkboxClosed   Aurum   Updated June 4, 2018 at 1:02pm   2 Most recent comment from Laborator:Hi lexandr3,We will soon come up with a theme update which will be GDPR ready in all parts of the theme, we have already implemented it in two of our themes (Kalium and Oxygen) and now we're implemen ... lexandr3 Wishlist icon in headerClosed   Aurum   Updated June 4, 2018 at 7:44am   2 Most recent comment from [deleted]:Hi lexandr3,1— You can place the link that sends users to Wishlist in the Top Header or Header area (video).2— For the moment this is not possible but we will see if we can include an option like ... ViolaSp Aurum WooCommerce 3.4 updateClosed   Aurum   Updated June 1, 2018 at 6:50am   4 Most recent comment from [deleted]:Hi ViolaSp,If you have connected your Envato Market plugin with your themeforest account then you will see theme update in the Updates area of your Wordpress site once it's available.Also when the up ... lexandr3 Custom fonts errorClosed   Aurum   Updated May 31, 2018 at 11:20am   8 Most recent comment from [deleted]:Hi lexandr3,You don't need to worry for that. This problem will be fixed in the next theme update too so you don't need to touch anything in theme code.Have a great day! Jarek TranslationClosed   Aurum   Updated May 31, 2018 at 8:45am   4 Most recent comment from [deleted]:Hi ViolaSp,Glad to hear thatWill set this ticket as solved from here. dimitrismohican AurumClosed   Aurum   Updated May 30, 2018 at 7:23am   2 Most recent comment from [deleted]:Hi dimitrismohican,We haven't received any complain about this and many of our clients use WPML on their website.Please check if the WPML plugins are in the latest version and if you still have probl ... BEAUTYPROFESIONAL screen widthClosed   Aurum   Updated May 24, 2018 at 8:04am   4 Most recent comment from [deleted]:Hi there, Can you please add the code below to your Custom CSS area: Just add the code below to your Custom CSS area: header.site-header div.nav>ul>li>a, header.site-header ul.nav>li>a { fon ...