Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

Okay

Public Tickets

Anxo Title colorClosed   Kalium 3   Updated September 2, 2016 at 5:24pm   2 Most recent comment from [deleted]:Hi Anxo,Can you please add this custom CSS: .section-title h1 span, .section-title h2 span, .section-title h3 span { color: #111;}It will fix this issue. To apply Custom CSS, on WP admin panel me ... mv Portfolio filters displayClosed   Kalium 3   Updated September 2, 2016 at 5:17pm   2 Most recent comment from [deleted]:Hi mv,Can you please add this custom CSS: .product-filter {     text-align: center; }To apply Custom CSS, on WP admin panel menu click Custom CSS link (as shown here).This should fix your issue ... Shane Pinterest Pin-it buttons not showing for imagesClosed   Kalium 3   Updated September 2, 2016 at 5:06pm   10 Most recent comment from Laborator:You're welcome Shane :) Evan Side PortfolioClosed   Kalium 3   Updated September 2, 2016 at 5:05pm   2 Most recent comment from Laborator:Hi Evan, Just make sure you Expand (by clicking on it the images you've added) the images so inside it there is an Add Image button where you can upload it. nie Install Demo Content ErrorClosed   Kalium 3   Updated September 2, 2016 at 5:02pm   9 Most recent comment from Laborator:Hi Nie,That is a header setting, if you've changed it in the Theme Options then go to Laborator > Theme Options > Header Settings and set the Header Position to Absolute Mindaugas PNG product pictures are strechedClosed   Kalium 3   Updated September 2, 2016 at 5:00pm   4 Most recent comment from Laborator:Hi Mindaugas,What I am saying is that your PNG photos are cut to their edges and do not have extra space around the items you have, that causes them to look like stretched but all you need to do is ... Jennifer forberg Update Closed   Kalium 3   Updated September 2, 2016 at 4:54pm   2 Most recent comment from Laborator:Hi Jennifer,The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure ... Delal Update Kalium ThemeClosed   Kalium 3   Updated September 2, 2016 at 4:17pm   2 Most recent comment from [deleted]:Hi Delal,Great to hear that! Young Lee Admin page broken display..Closed   Kalium 3   Updated September 2, 2016 at 4:14pm   2 Most recent comment from [deleted]:Hi Young Lee,That is weird I am not sure what kind of error is that.Can you please share your FTP credentials here, because I need to login to your site and test this issue. Your information is safe ... Mireia Search box in main menuClosed   Kalium 3   Updated September 2, 2016 at 2:44pm   5 Most recent comment from [deleted]:Great to hear that! Lova Installed plug-in "Loco-translate"Closed   Kalium 3   Updated September 2, 2016 at 2:44pm   2 Most recent comment from [deleted]:Hi Lova,Please store language files in wp-content/languages (global wordpress languages folder) and it won't be affected when you updae the theme.When you click "New Language" for the current active ... Rodrigo ErrorClosed   Kalium 3   Updated September 2, 2016 at 2:32pm   2 Most recent comment from [deleted]:Hi Rodrigo, Download this file and replace it in this directory (of the theme): /tpls This should fix your issue. Sorry for the delay of the answer, as we were on holidays break and suppo ... Rick Landers Contact PageClosed   Kalium 3   Updated September 2, 2016 at 2:12pm   2 Most recent comment from [deleted]:Hi Rick,Actually our contact form doesn't support captcha, however it uses an anti-spam technique and it is not possible for spam bots to send email via our own implemented contact form.We are going ... Merle demo content installClosed   Kalium 3   Updated September 2, 2016 at 2:00pm   2 Most recent comment from [deleted]:Hi Merle,If you can successfully install demo content packs then don't worry about the requirements, it often happens that even if these requirements doesn't match the demo content could be installed. ... Noah Kadner Change Hamburger menu font/sizeClosed   Kalium 3   Updated September 2, 2016 at 11:33am   2 Most recent comment from [deleted]:Hi Noah,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.Font of Menu changes based on the font that ...