Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

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Public Tickets

Emy Welin Change position of anchor links contentClosed   Kalium 3   Updated September 5, 2016 at 11:09am   3 Most recent comment from [deleted]:Hi Emy,If you want a row to occupy the minimum of browser height then in Visual Composer editor (backend) check "Full height row" option for the current row: (view large version)For your other questi ... Daniel Sub category filterClosed   Kalium 3   Updated September 2, 2016 at 10:19pm   2 Most recent comment from [deleted]:Hi Daniel,Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution. diogo suportClosed   Kalium 3   Updated September 2, 2016 at 10:10pm   2 Most recent comment from [deleted]:Hi diogo,Can you please download this file and replace it in this directory (of the theme): /tpls This should fix your issue.If your problem is still active then can you please try to be very s ... Steven footer on portfolio pages fatal errorClosed   Kalium 3   Updated September 2, 2016 at 10:08pm   5 Most recent comment from [deleted]:Hi Steve,Thank you for your nice comment, yes we had a great time, now our batteries are fully charged to release new great updates to Kalium and other themes. Sangbong Yi Main page is brokenClosed   Kalium 3   Updated September 2, 2016 at 9:52pm   2 Most recent comment from Laborator:Hi Sangbong,Can you be more specific about your question, tell us when is this happening and how it is occurring as when I checked your site every time it was showing fine. frank ubdated theme Closed   Kalium 3   Updated September 2, 2016 at 9:43pm   4 Most recent comment from [deleted]:Hi Frank,I'm very glad to hear that :) Oliver Blog Title Not ShowingClosed   Kalium 3   Updated September 2, 2016 at 9:35pm   2 Most recent comment from [deleted]:Hi Oliver,I can see that you have already solved this question, maybe you had activated any caching plugin and changes took time to appear on your site. Mathias Kalium BROKENClosed   Kalium 3   Updated September 2, 2016 at 9:28pm   2 Most recent comment from [deleted]:Hi Mathias,This is very strange, because this is the first time we hear this kind of problem. Can you please send us your WordPress URL username and password? We need to investigate your site and th ... Thit curserClosed   Kalium 3   Updated September 2, 2016 at 9:27pm   6 Most recent comment from [deleted]:Hi Thit,We show that arrow to tell users that they can navigate left or right with mouse or swipe on touch devices.If you want to remove that cursor and show the defualt cursor,  just add the cod ... Stefan Logo instead WebsitenameClosed   Kalium 3   Updated September 2, 2016 at 9:21pm   2 Most recent comment from [deleted]:Hi Stefan,This is very strange, can you please send us your site URL, WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.Make sur ... Gunther Fatal Error in PortfolioClosed   Kalium 3   Updated September 2, 2016 at 7:21pm   4 Most recent comment from [deleted]:Hi Gunther,Glad to hear that :) meeta jain how to remove category written below project name?Closed   Kalium 3   Updated September 2, 2016 at 6:24pm   2 Most recent comment from [deleted]:Hi Meeta Jain,Yes this is possible, go to Theme Options > Portfolio Settings > Portfolio Page and set Information Under Portfolio Item Title to Hidden: (view large version) leon veltman scroll effectClosed   Kalium 3   Updated September 2, 2016 at 6:20pm   2 Most recent comment from Laborator:Hi Leon,To do that go to Laborator > Theme Options > Footer > Footer Options set it to Normal. Sangbong Yi Top navigation menu style change.Closed   Kalium 3   Updated September 2, 2016 at 5:35pm   2 Most recent comment from Laborator:Hi there,Add the following CSS in your Custom CSS area to make it work: #menu-main-menu-1 li.current-menu-item a { background: #000; color: yellow; } #menu-main-menu-1 li.current-menu ... Daan WishlistClosed   Kalium 3   Updated September 2, 2016 at 5:35pm   5 Most recent comment from Daan:Cool, thanks a lot for the info! Keep up the good work guys