Public Tickets
Eshen
problems after theme updatedClosed
Kalium 3
Updated September 6, 2016 at 1:15pm
6
Most recent comment from [deleted]:Hi Eshen,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.I'm glad to hear that the problem is solve ...
Max
Video PostClosed
Kalium 3
Updated September 6, 2016 at 1:00pm
4
Most recent comment from Laborator:Hi Max,Have you disabled the Featured Image for all the posts because that may be the main problem why the video is not showing in single post.
Andreas
Broken Theme Options after update to 1.9.4Closed
Kalium 3
Updated September 6, 2016 at 11:33am
8
Most recent comment from [deleted]:Hi Andreas,We have solved this problem now, please just update Kalium to the version 1.9.4.1 :)
Mireia
Using different Blog configurations for each categoryClosed
Kalium 3
Updated September 6, 2016 at 11:18am
4
Most recent comment from Laborator:Hi Mireia,Aha, I understand now but I need to know where are they clicking the "old" category that is sending them to the old layout of the blog page.
jchong
Non-category items shown in product categoryClosed
Kalium 3
Updated September 6, 2016 at 11:16am
7
Most recent comment from Laborator:Hi Jacqueline,Still cannot access it, but now it doesn't get the forbidden screen but it wont even load.
Mathieu Legault
Problem after updating to 1.9.4Closed
Kalium 3
Updated September 5, 2016 at 6:54pm
4
Most recent comment from [deleted]:Awesome, Mathieu!If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A huge ...
Mitch White
Portfolio Images not showingClosed
Kalium 3
Updated September 5, 2016 at 6:53pm
7
Most recent comment from [deleted]:Great to hear that Mitch!Have a great week.
Igor
PortfolioClosed
Kalium 3
Updated September 5, 2016 at 6:53pm
4
Most recent comment from [deleted]:Hi Igor,Glad to hear that!If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
...
sergio
Another Menu Closed
Kalium 3
Updated September 5, 2016 at 6:53pm
6
Most recent comment from [deleted]:Hi Sergio,
Awesome!
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
...
meeta jain
new portfolio page possible?Closed
Kalium 3
Updated September 5, 2016 at 6:41pm
2
Most recent comment from Laborator:Hi there,You can get different projects displayed on it by simply using the Build Query feature which will categorize and select which projects you want, from which category and how you want to sort t ...
Varina
PROJECT ORDERClosed
Kalium 3
Updated September 5, 2016 at 6:18pm
5
Most recent comment from [deleted]:Hi Varina,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply when yo ...
Karol
horizontal arrow cursor and social media iconsClosed
Kalium 3
Updated September 5, 2016 at 5:14pm
2
Most recent comment from [deleted]:Hi Karol,1— Can you please add the code below to Custom CSS:
.portfolio-full-bg-slider .image-entry { cursor: default !important;
}2— This is not supported natively, but i made a mini tutoria ...
David
Mobile: Show cart only when it contains itemsClosed
Kalium 3
Updated September 5, 2016 at 5:11pm
6
Most recent comment from Laborator:Hi David,Currently we have a huge to-do list and we will see when we can add a feature like this in the upcoming updates, regarding the "cart" string question - you can change it with a string transla ...
Lydia
updatedClosed
Kalium 3
Updated September 5, 2016 at 4:58pm
4
Most recent comment from [deleted]:Hi Lydia,
I'm very glad to hear that, have a nice day for you too :)
Sam Nightingale
visual composer not working after wordpress 4.6 updateClosed
Kalium 3
Updated September 5, 2016 at 4:45pm
6
Most recent comment from [deleted]:Hi Sam,Ahh this is a nice explanation, now i'll know this for future users that have the same question too. I'm very glad that the issue is solved and sorry for the delay of the ticket :)If you like ...