Public Tickets
Timotheusk
Portfolio Images DisappearingClosed
Kalium 3
Updated October 1, 2018 at 7:37am
2
Most recent comment from [deleted]:Hi Tim,Can you please record a video of this problem and share it with me? Also please send me your Wordpress credentials, because I need to login to your site and test this.To include your credential ...
nsb_supp
Display Mobile Logo onto Mobile MenuClosed
Kalium 3
Updated October 1, 2018 at 7:33am
3
Most recent comment from [deleted]:Hi,
Sorry but this option is not possible for the moment but it will be available in the future updates
I wish you a great week!
Albert
File PermissionsClosed
Kalium 3
Updated October 1, 2018 at 7:31am
4
Most recent comment from [deleted]:Hi Albert,I'm very glad to hear that you managed to resolve this server issueWill set this ticket as solved from here.I wish you a great week!
thecarlybird
Activating a ConceptClosed
Kalium 3
Updated October 1, 2018 at 7:20am
2
Most recent comment from [deleted]:Hi there,Yes for sure, to learn how you can import demo-content please read this article: Demo Content Import.Have a great week!
Hilke Sievers
Blog pageClosed
Kalium 3
Updated October 1, 2018 at 7:17am
4
Most recent comment from Laborator:You're welcome, have a great week.I will set this ticket as solved, if you have any further question please create a new ticket instead.
Claire
Custom 'Out of Stock' Badge TextClosed
Kalium 3
Updated October 1, 2018 at 6:57am
3
Most recent comment from [deleted]:Hi Claire,Glad to hear that the question is resolvedWill set this ticket as closed from here.
wp-arc
portfolio zog zag doesnt workClosed
Kalium 3
Updated September 28, 2018 at 12:13pm
8
Most recent comment from [deleted]:Glad to hear thatAs for your last question, to know how you can change menu color please see this video.P.S: Here is the link of Kalium Documentation articles if you haven't seen it. We have prepare ...
ash
Currency widgetClosed
Kalium 3
Updated September 28, 2018 at 8:18am
2
Most recent comment from [deleted]:Hi,Sorry but widgets are not supported in the Standard Menu area for the moment.We will check if we can make this possible in the future updates.Thanks for your understanding!
eknoll
Center LogoClosed
Kalium 3
Updated September 28, 2018 at 7:42am
2
Most recent comment from [deleted]:Hi Eric,
Unfortunately it is not possible to have the logo in and menu in center anywhere in Theme Options, we have been working on a header builder since a long time but the page builder we used fo ...
tyler_t
how to uninstall demo contentClosed
Kalium 3
Updated September 28, 2018 at 6:44am
2
Most recent comment from [deleted]:Hi Tyler,You can reset your Wordpress installation by using this plugin Wordpress Reset (By Matt Martz) and then activate the theme and try to install demo-content again.Thanks!
LOPEZYTENA
Footer heightClosed
Kalium 3
Updated September 27, 2018 at 1:24pm
9
Most recent comment from [deleted]:I'm glad to hear that you are happy with the support and productHave a great day!Will set this ticket as solved from here.
Vibbio
Video in PorfolioClosed
Kalium 3
Updated September 27, 2018 at 10:24am
4
Most recent comment from [deleted]:Hi,
You can upload Self-hosted videos inside some of the portfolio projects (see video), and through Revolution Slider plugin.
Please don't hesitate to reply if you have further questions.
Thanks!
thebeat42
IconsClosed
Kalium 3
Updated September 27, 2018 at 9:33am
4
Most recent comment from [deleted]:Hi there,Thanks for your reply, I will try to help you in this question but can you please send me URL of that page and your Wordpress credentials so I can replicate your problem and assist you.Thanks ...
admin-spacelab
Portfolio images not showing in single viewClosed
Kalium 3
Updated September 27, 2018 at 9:00am
11
Most recent comment from Laborator:Hi there,Please try out this fix, if this does not fix your problem then can you please create a new ticket and include the new site URL and credentials there, describe your problem again and I will l ...
andreahr1985
footer heightClosed
Kalium 3
Updated September 27, 2018 at 8:51am
4
Most recent comment from Laborator:Hi there,Add the following CSS to Custom CSS to reduce the spacing:
.site-footer .footer-widgets {
margin-top: 10px;
}
.widget-area.widgets--columned-layout.widgets--columns-5>.widget:first-c ...