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Public Tickets

LOPEZYTENA Footer heightClosed   Kalium 3   Updated September 27, 2018 at 1:24pm   9 Most recent comment from [deleted]:I'm glad to hear that you are happy with the support and productHave a great day!Will set this ticket as solved from here. Vibbio Video in PorfolioClosed   Kalium 3   Updated September 27, 2018 at 10:24am   4 Most recent comment from [deleted]:Hi, You can upload Self-hosted videos inside some of the portfolio projects (see video), and through Revolution Slider plugin. Please don't hesitate to reply if you have further questions. Thanks! thebeat42 IconsClosed   Kalium 3   Updated September 27, 2018 at 9:33am   4 Most recent comment from [deleted]:Hi there,Thanks for your reply, I will try to help you in this question but can you please send me URL of that page and your Wordpress credentials so I can replicate your problem and assist you.Thanks ... admin-spacelab Portfolio images not showing in single viewClosed   Kalium 3   Updated September 27, 2018 at 9:00am   11 Most recent comment from Laborator:Hi there,Please try out this fix, if this does not fix your problem then can you please create a new ticket and include the new site URL and credentials there, describe your problem again and I will l ... andreahr1985 footer heightClosed   Kalium 3   Updated September 27, 2018 at 8:51am   4 Most recent comment from Laborator:Hi there,Add the following CSS to Custom CSS to reduce the spacing: .site-footer .footer-widgets { margin-top: 10px; } .widget-area.widgets--columned-layout.widgets--columns-5>.widget:first-c ... Elise1984 Updates available after support expires?Closed   Kalium 3   Updated September 26, 2018 at 11:40am   4 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here. DoneByPete all images are gone from my websiteClosed   Kalium 3   Updated September 26, 2018 at 8:50am   8 Most recent comment from [deleted]:Glad to hear this great news Peter I wish you a great day!Will set this ticket as solved from here. James Hull Category HeaderClosed   Kalium 3   Updated September 26, 2018 at 7:24am   2 Most recent comment from Laborator:Hi there,1. Add this CSS to Custom CSS to remove the title completely: .page-heading--title-section { display: none; } 2. This is a custom question and it cannot be done without customization o ... dedestevao License errorClosed   Kalium 3   Updated September 26, 2018 at 7:08am   3 Most recent comment from Laborator:Hi there,Can you please go to Laborator > Product Registration and activate your license again on the current domain, this happened because the theme was activated on the localhost.P.S: If you still ... carlevans94 Page BuildingClosed   Kalium 3   Updated September 25, 2018 at 6:33am   2 Most recent comment from Laborator:Hi there,Elementor works with Kalium but it has not been tested by the team officially, I have personally tested it and it seems to work properly. We have plans to move from WPBakery Page Builder to E ... twanisoke Portfolio lost all images after migrationClosed   Kalium 3   Updated September 21, 2018 at 1:37pm   2 Most recent comment from [deleted]:Hi twanisoke, That happened because you updated Advanced Custom Fields plugin from version 4.4.12 straight to 5.7.6. You are using an old version of our theme 2.5.2, the latest version for the mom ... buzut Can't choose Portfolio item type if not adminClosed   Kalium 3   Updated September 21, 2018 at 8:25am   6 Most recent comment from [deleted]:Hi Quentin, I'm glad to hear that That option is not available for the moment but I have added it in our to-do list for future updates Hi bora, This ticket was created by another client, kindly ... iskolar77 Portfolio ItemClosed   Kalium 3   Updated September 20, 2018 at 1:24pm   12 Most recent comment from [deleted]:I'm very happy to hear thatI wish you a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you fr ... honorbangkok Portfolio full width and filtersClosed   Kalium 3   Updated September 20, 2018 at 11:51am   8 Most recent comment from [deleted]:Hi Yuttana,I will assign this ticket to another team member and you will receive a reply soon.P.S: If we delay your ticket a little bit please be patient because we are working in a new update of Kal ... ViceAdv Image no longer visibleClosed   Kalium 3   Updated September 20, 2018 at 9:31am   5 Most recent comment from [deleted]:I'm glad to hear that