Public Tickets
djattuso
WP Bakery Builder disappearedClosed
Kalium 3
Updated October 8, 2018 at 2:25pm
4
Most recent comment from [deleted]:Hi Dom,I'm very glad that problem is now solvedI wish you a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. ...
standiers
Child Theme style.css not loadingClosed
Kalium 3
Updated October 8, 2018 at 12:03pm
6
Most recent comment from Laborator:Hi again,I am happy to hear that you found out the fix for the issue, anyway as I mentioned before we do not recommend adding CSS in the theme files and that is why we have built up a Custom CSS area ...
Sergio Santoro Civantos
Revolution SliderClosed
Kalium 3
Updated October 8, 2018 at 12:01pm
8
Most recent comment from Laborator:You're welcome Sergio, have a great week
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborato ...
snj_works
theme options cannot be savedClosed
Kalium 3
Updated October 8, 2018 at 11:03am
2
Most recent comment from [deleted]:Hi there,I think that this has to do with file permissions in your serverCan you please share your Wordpress credentials because I need to login to your site and test this issue. Your information is s ...
BenZorg
Blog posts layout and menu bugClosed
Kalium 3
Updated October 8, 2018 at 10:51am
15
Most recent comment from [deleted]:Glad to hear those wordsWill mark this ticket as solved from here.Have a great day!
immigrationsolutions
WordPress BreakpointsClosed
Kalium 3
Updated October 8, 2018 at 10:48am
4
Most recent comment from [deleted]:Hi there,Sorry but this is a customization question and theme support doesn't offer customization services as we wrote on our support homepage and on this area.If you're looking for professional help ...
Katherine Mathew
Extend SupportClosed
Kalium 3
Updated October 8, 2018 at 7:11am
2
Most recent comment from Laborator:Hi Katherine,You can extend the theme support for a lower price if you still have support subscription like in your case. We have explained the support extension in theme documentation.
dadadadada
Portfolio filter / tagClosed
Kalium 3
Updated October 8, 2018 at 7:08am
2
Most recent comment from Laborator:Hi there,Unfortunately it is not possible to use tags instead of the categories, you can only use categories or subcategories.
KarolJimmy
How to change the lines color in Contact FormClosed
Kalium 3
Updated October 5, 2018 at 3:27pm
3
Most recent comment from KarolJimmy:Oh, i didn't notice ! Thanks
Alice
Advanced Custom Fields PROClosed
Kalium 3
Updated October 5, 2018 at 2:47pm
4
Most recent comment from [deleted]:I'm glad to hear thatI wish you a great weekend!Will set this ticket as solved from here.
wp-arc
multilingualClosed
Kalium 3
Updated October 5, 2018 at 7:21am
8
Most recent comment from [deleted]:Hi,
As for your previous question:You don't need to do that. Please read WPML documentation and if you have any question related to this plugin you can write WPML support for that.
As for your quest ...
Immerence
Sample page. Coming SoonClosed
Kalium 3
Updated October 5, 2018 at 6:56am
2
Most recent comment from Laborator:Hi there,
When sharing in social networks such as Facebook it will need a title and a description, so it has included the description of that post. If you hide that post description from the page it ...
Kelvyn Defoe
I can not update the plugin Advanced Custom Fields PROClosed
Kalium 3
Updated October 5, 2018 at 6:28am
4
Most recent comment from Laborator:Glad to hear that Kelvyn, have a great day
alextl
REv Slider DemoClosed
Kalium 3
Updated October 5, 2018 at 6:26am
4
Most recent comment from Laborator:You're welcomeWishing you a great weekend.
AlbertDenkkamer
Fatal Error memoryClosed
Kalium 3
Updated October 4, 2018 at 8:35am
6
Most recent comment from [deleted]:Hi Albert,
We don't think that this is a theme problem, we also have 24.000 users but they never reported any problem like this.
Please disable all your third-party plugins (plugins that don't come ...