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Public Tickets

fcuadros Fixed HeightClosed   Kalium 3   Updated October 10, 2018 at 6:41am   4 Most recent comment from [deleted]:Glad to hear that you already solved this questionI wish you a great day!Will set this ticket as solved from here. liciadeb mobile website not responsiveClosed   Kalium 3   Updated October 9, 2018 at 11:06am   5 Most recent comment from [deleted]:Hi there,This is happening because your site is loading in a frameset. (view on a new page)When you move your site to that domain then it will be responsive as it should.Have a great day! FelixFeurstein HeaderClosed   Kalium 3   Updated October 9, 2018 at 8:34am   3 Most recent comment from FelixFeurstein:Hallo Ylli,Thanks for your quick answer.Best regardsFelix EventPortrait Menu requestClosed   Kalium 3   Updated October 9, 2018 at 6:50am   4 Most recent comment from Laborator:Hi again,The option which I showed is exactly what you have requested in the first question, you have missed the menu color: (view large version)Please check and explore the theme options, we have als ... hellomaria Can't Update Theme to 2.6Closed   Kalium 3   Updated October 9, 2018 at 6:49am   5 Most recent comment from [deleted]:Hi Stan,That is a server error, as user wrote "installed GD library and cURL and it worked" please contact your hosting provider and they will fix this problem for you too.If you have further question ... djattuso WP Bakery Builder disappearedClosed   Kalium 3   Updated October 8, 2018 at 2:25pm   4 Most recent comment from [deleted]:Hi Dom,I'm very glad that problem is now solvedI wish you a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. ... standiers Child Theme style.css not loadingClosed   Kalium 3   Updated October 8, 2018 at 12:03pm   6 Most recent comment from Laborator:Hi again,I am happy to hear that you found out the fix for the issue, anyway as I mentioned before we do not recommend adding CSS in the theme files and that is why we have built up a Custom CSS area ... Sergio Santoro Civantos Revolution SliderClosed   Kalium 3   Updated October 8, 2018 at 12:01pm   8 Most recent comment from Laborator:You're welcome Sergio, have a great week P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborato ... snj_works theme options cannot be savedClosed   Kalium 3   Updated October 8, 2018 at 11:03am   2 Most recent comment from [deleted]:Hi there,I think that this has to do with file permissions in your serverCan you please share your Wordpress credentials because I need to login to your site and test this issue. Your information is s ... BenZorg Blog posts layout and menu bugClosed   Kalium 3   Updated October 8, 2018 at 10:51am   15 Most recent comment from [deleted]:Glad to hear those wordsWill mark this ticket as solved from here.Have a great day! immigrationsolutions WordPress BreakpointsClosed   Kalium 3   Updated October 8, 2018 at 10:48am   4 Most recent comment from [deleted]:Hi there,Sorry but this is a customization question and theme support doesn't offer customization services as we wrote on our support homepage and on this area.If you're looking for professional help ... Katherine Mathew Extend SupportClosed   Kalium 3   Updated October 8, 2018 at 7:11am   2 Most recent comment from Laborator:Hi Katherine,You can extend the theme support for a lower price if you still have support subscription like in your case. We have explained the support extension in theme documentation. dadadadada Portfolio filter / tagClosed   Kalium 3   Updated October 8, 2018 at 7:08am   2 Most recent comment from Laborator:Hi there,Unfortunately it is not possible to use tags instead of the categories, you can only use categories or subcategories. KarolJimmy How to change the lines color in Contact FormClosed   Kalium 3   Updated October 5, 2018 at 3:27pm   3 Most recent comment from KarolJimmy:Oh, i didn't notice ! Thanks Alice Advanced Custom Fields PROClosed   Kalium 3   Updated October 5, 2018 at 2:47pm   4 Most recent comment from [deleted]:I'm glad to hear thatI wish you a great weekend!Will set this ticket as solved from here.