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Public Tickets

afp_alfarias how to use a slide background on my home page?Closed   Kalium 3   Updated February 26, 2019 at 12:26pm   5 Most recent comment from Laborator:Hi there,   With Kalium you will get a free copy of Slider Revolution, this copy does not include support for the plugin, auto-plugin updates and premium pre-made sliders. Plugin updates will be in ... ArtemisFaul How to activate theme?Closed   Kalium 3   Updated February 26, 2019 at 12:07pm   3 Most recent comment from [deleted]:Glad to hear that you already solved thisI wish you a great day! jdefranclieu Site translation with PolylangClosed   Kalium 3   Updated February 26, 2019 at 12:05pm   4 Most recent comment from Laborator:Happy to hear that you're a loyal customer Jerome, have a great week eliskacin portfolio page still dublicates !!!Closed   Kalium 3   Updated February 25, 2019 at 5:56pm   2 Most recent comment from Laborator:This is a double ticket so I will close it, you have submitted this ticket only 2 hours after submitting the original ticket. mdcg Categories PortfolioClosed   Kalium 3   Updated February 25, 2019 at 5:21pm   9 Most recent comment from Laborator:Hi Michael,That's because you have added the menu items under Appearance > Menus as Product Categories, but using that function the portfolio filter won't work properly, so I would advise you to remo ... Gerard Embed self hosted videoClosed   Kalium 3   Updated February 25, 2019 at 9:57am   2 Most recent comment from Laborator:Hi Gerard,In which page have you tried to embed a hosted video, can you please give us more information so we can check it live. spired Outlining Video Portfolio postClosed   Kalium 3   Updated February 25, 2019 at 9:18am   2 Most recent comment from Laborator:Hi Jelle,In your admin panel go and edit this item, then scroll down to Parameters and Options, select the Side Portfolio tab and untick the Stick Photos to Top, that's why they stick to the top an ... lottie444 Parameters and Options area not workingClosed   Kalium 3   Updated February 25, 2019 at 9:16am   4 Most recent comment from Laborator:Hi there,We have blocked the ACF update since it is causing some problems with the current theme version, so that's why you cannot update it until we release a new theme update. VerwerftJ footer backgroundClosed   Kalium 3   Updated February 25, 2019 at 9:09am   4 Most recent comment from Laborator:Hi Johan,The footer background is an image set in the Custom CSS, so to change it go to Custom CSS and scroll down to line 376 and change the path of the image here: background: url(https://demo.kal ... odko1010 Error on update pluginClosed   Kalium 3   Updated February 25, 2019 at 9:03am   4 Most recent comment from Laborator:Hi there,We have blocked the ACF update since it is causing some problems with the current theme version, so that's why you cannot update it until we release a new theme update. Minnoe displaying product categoryClosed   Kalium 3   Updated February 24, 2019 at 12:43pm   2 Most recent comment from Laborator:I have replied to your other ticket, I am sorry for the late reply but the other team members are in vacation and I have to take care of all the tickets on my own so it is taking more time than usua ... MarcoEsse Installatiion failedClosed   Kalium 3   Updated February 24, 2019 at 12:01pm   3 Most recent comment from Laborator:Happy to hear that, have a great weekend! eduardcoumans Deactivate licencClosed   Kalium 3   Updated February 24, 2019 at 10:07am   4 Most recent comment from Laborator:Hi there,I have reset the license, next time please create your own ticket instead of replying to another ticket or write us an e-mail directly.P.S: If you still see the old domain on your Product Act ... nickep1234 Infected PHP filesClosed   Kalium 3   Updated February 24, 2019 at 10:00am   2 Most recent comment from Laborator:Hi there,Our theme doesn't include any malicious code otherwise Envato/ThemeForest would delete it from their page. Have you installed any nulled (illegal) theme or a plugin please because I saw some ... leonievanderlaan bad translationClosed   Kalium 3   Updated February 22, 2019 at 7:20pm   4 Most recent comment from [deleted]:Hi Leonie,Thanks for this suggestion, we will ceck this again and it this is correct then we will fix this work in the next theme update.Have a great day!