Public Tickets
buero_archid
CarouselClosed
Kalium 3
Updated March 5, 2019 at 10:08am
6
Most recent comment from [deleted]:Hi Vasy,I'm very happy to hear thatI wish you all the best.P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge th ...
ali
Top Bar MenuClosed
Kalium 3
Updated March 5, 2019 at 9:34am
6
Most recent comment from [deleted]:Hi Ali,So you want a fullwidth menu. To do that you just need to do this (see video).P.S: Please take your time and read Kalium Documentation articles, we have prepared more than 130 articles where yo ...
t. k.
UPDATING Kalium 2.7.6 to the latest version 2.8. - fails!Closed
Kalium 3
Updated March 5, 2019 at 8:12am
2
Most recent comment from [deleted]:Hi freemee,Please go to Wordpress > Updates section to update Kalium, if the Kalium update doesn't show, then click Check Again button 1-2 times and the theme update should show.Then try to update ...
Dann Garcia
"Update package not available" errorClosed
Kalium 3
Updated March 4, 2019 at 1:16pm
9
Most recent comment from [deleted]:Hi Dann,
Can you please leave the same Wordpress credentials until i update Advanced Custom Fields PRO plugin to version 5.7.12 too.
Thanks!
Rainetta
Thumbnail size portfolioClosed
Kalium 3
Updated March 4, 2019 at 12:37pm
6
Most recent comment from [deleted]:Hi Rainetta,
Your provided Wordpress credentials are not working for me but I'm happy that you already solved the problem
Regarding your further questions, kindly open a new ticket and post your req ...
hassandad
Font is not loadingClosed
Kalium 3
Updated March 4, 2019 at 11:47am
3
Most recent comment from [deleted]:Hi hassandad,Can you please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your credentia ...
Jean Lyon
FluidBoxClosed
Kalium 3
Updated March 4, 2019 at 9:51am
3
Most recent comment from Jean Lyon:Thank you.
Will try to see if it solves this small problem.It does seem to solve my problem.I don't really see where Kalium uses this "FluidBox".Regards
Javier
ACTIVACION PRODUCTOClosed
Kalium 3
Updated March 4, 2019 at 9:10am
3
Most recent comment from Javier:Thank you. It worked correctly. Sorry to write in Spanish I thought there was support :)
oldseahorse1
image dimensions in galleryClosed
Kalium 3
Updated March 4, 2019 at 8:24am
2
Most recent comment from Laborator:Hi there,The image gallery you are using seems to the one of WPBakery Page Builder which the theme does not manage but I can give it a check and see what can be done.
Ellen
Woocommerce Stripe StylingClosed
Kalium 3
Updated March 4, 2019 at 8:08am
2
Most recent comment from Laborator:Hi Ellen,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credentials ...
junglefrog
Whitespace revolutionsliderClosed
Kalium 3
Updated March 4, 2019 at 8:07am
4
Most recent comment from Laborator:Hi there,Using this tutorial from the ThemePunch team (creators of the Revolution Slider) you can find out more on how to set it up for responsive.
Michael
MP3s are being shown in the Video PlayerClosed
Kalium 3
Updated March 4, 2019 at 4:42am
3
Most recent comment from Michael:Thank you, will have a look!
UPDATE: Will use the playlist for now, that works. Can be closed.
christian_bartle_fotografie
proportional content to screen sizeClosed
Kalium 3
Updated March 1, 2019 at 2:20pm
4
Most recent comment from Laborator:Hi Chris,I have a iMac 27" and when I set the Window size to a smaller view (iPad) and the images show within the container of the grid, I have recorded a video from my view:https://d.pr/v/5UHyPj
signeralex
Google PageSpeed - Defer offscreen imagesClosed
Kalium 3
Updated March 1, 2019 at 9:18am
4
Most recent comment from [deleted]:Hi Alex,I have checked the code and saw that the image is being used from WPBakery Single Image Element: (view large image)The WPBakery team haven't implemented lazy loading for these elements nor oth ...
Orestis0
I can't create "additional Information"Closed
Kalium 3
Updated March 1, 2019 at 8:17am
6
Most recent comment from [deleted]:Sorry but that option is not available.I wish you a great weekend!Will set this ticket as solved from here.