Public Tickets
johnnymcgee
Theme Options being overriddenClosed
Kalium 3
Updated July 31, 2019 at 6:52am
18
Most recent comment from [deleted]:Hi johnnymcgee,That is happening because your license is registered in http://itsjohnlogan.com/ and now you're trying to register your theme in another domain.It would be better if you had use ...
Marcelo Souza
Google mapas not workClosed
Kalium 3
Updated July 29, 2019 at 12:05pm
8
Most recent comment from Laborator:It is because of the Map zoom, you have the pins in two different cities: (view large version)
lab9pro
Use of .local domain name for developmentClosed
Kalium 3
Updated July 29, 2019 at 8:37am
4
Most recent comment from [deleted]:Hi lab9pro,
Our product registration platform treats all domains as "real" but it excludes few such:
localhostmysite.local
And few popular staging:
myftpupload.comtemp.domains
and so on.
If you enc ...
Crxss Art
I cant edit Post, Pages or PortfoliosClosed
Kalium 3
Updated July 29, 2019 at 8:13am
17
Most recent comment from [deleted]:Hi Crxss,
Yes you're right and I'm happy that you resolved this problem
Also the WPBakery Page Builder support confirmed that the problem was there
(view on a new page)
Have a nice week ah ...
pridgeondesign
portfolio settingsClosed
Kalium 3
Updated July 29, 2019 at 7:26am
4
Most recent comment from Laborator:Hi there,Unfortunately the login credentials are not working: (view large version)
labrises
text color for dark skinClosed
Kalium 3
Updated July 29, 2019 at 7:04am
2
Most recent comment from [deleted]:Hi Zdenka,That color is coming somewhere from your Custom CSS area (see video).Please just delete that CSS code and your skin will be applied.Thanks!
iris100724
2 types of calendar + Farsi fonts + Slider RevolutionClosed
Kalium 3
Updated July 25, 2019 at 8:35am
3
Most recent comment from Laborator:Hi there,1. I will need to see it live, like this I cannot give you a proper answer about the problem you're having with the fonts.2. This is not a theme related question but a general WordPress ...
Gabartig
Portfolio image spaceClosed
Kalium 3
Updated July 25, 2019 at 7:31am
6
Most recent comment from [deleted]:Hi Gabartig,I'm happy to hear thatRegarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them o ...
pnpottery
Problem with Contact form-receiving emails from site.Closed
Kalium 3
Updated July 24, 2019 at 8:23am
2
Most recent comment from Laborator:Hi there,
The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server.
P.S. N ...
ArquitectosdeCabecera
Team MemberClosed
Kalium 3
Updated July 24, 2019 at 8:06am
2
Most recent comment from Laborator:Hi Ignacio,Go to Typography and in any of the fonts add this selector at the end of it:
.team-holder .layout-visible-titles .member-details h2
Then set a font size, the problem is coming from the fon ...
jonnymnemonic
Portfolio Order Not WorkingClosed
Kalium 3
Updated July 24, 2019 at 7:24am
12
Most recent comment from [deleted]:I'm very happy to hear thatI wish you have a nice day!Will set this ticket as solved from here.
ArquitectosdeCabecera
Portfolio Categories's Menu DisplayClosed
Kalium 3
Updated July 24, 2019 at 7:23am
5
Most recent comment from [deleted]:Hi Ignacio,Ah, sorry about that. I have tried this CSS and it worked:
.portfolio-title-holder .pt-column-title {
display: none;
}
.portfolio-title-holder .pt-filters {
width: 100%;
}
See this ...
pnpottery
white space on home pageClosed
Kalium 3
Updated July 24, 2019 at 7:21am
4
Most recent comment from [deleted]:I'm happy that your question is now resolvedI wish you have a nice day!Enjoying our theme? Head over to your Downloads tab and give it 5 stars. We will love you forever.
ArquitectosdeCabecera
Team Member Hover stateClosed
Kalium 3
Updated July 23, 2019 at 12:51pm
3
Most recent comment from ArquitectosdeCabecera:Thanks Ylli!You are the best!
ep
Contact Form line colorClosed
Kalium 3
Updated July 23, 2019 at 12:05pm
5
Most recent comment from ep:Ohh I didn't realise it was the same border in Custom Skin. Thank you so much for this Ylli.I always appreciate your support :)