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Public Tickets

Jacob Pernell Layerslider arrow hover formatting glitch?Closed   Kalium 3   Updated August 15, 2019 at 8:06am   2 Most recent comment from [deleted]:Hi Jacob,Can you please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your credentials c ... donasonica buttons I cannot controlClosed   Kalium 3   Updated August 15, 2019 at 7:26am   2 Most recent comment from [deleted]:Hi, Those buttons are not part of our theme. Please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved. Have a nice day ... suntereo Page jumps after loading from refirectClosed   Kalium 3   Updated August 15, 2019 at 7:23am   6 Most recent comment from [deleted]:Hi suntereo,It seems this issue is related to WPBakery element that pulls out the articles.I am going to screen record this issue and ask them for a solution:With our theme:https://d.pr/v/kYvFWbWith ... Mireia Font size of gallery image captionClosed   Kalium 3   Updated August 15, 2019 at 7:02am   6 Most recent comment from [deleted]:Happy to hear thatHave a nice day! Mireia SSL certificate error with typolab-fontsClosed   Kalium 3   Updated August 15, 2019 at 7:02am   7 Most recent comment from [deleted]:Hi Mireia,Happy to hear that, anyway I think that Google Fonts load faster than FontSquirrelI wish you have a great day!Enjoying our theme? Head over to your Downloads tab and give it 5 stars. We wil ... jimitav Updating theme plugins cURLClosed   Kalium 3   Updated August 13, 2019 at 1:10pm   10 Most recent comment from [deleted]:Happy to hear thatHave a nice day! Norbert Lauterbach Changing Color Logo with hoover effekt and FotoClosed   Kalium 3   Updated August 13, 2019 at 10:43am   2 Most recent comment from [deleted]:Hi Norberti, 1— This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. If you're looking for professional h ... standiers Shop Sidebar LayoutClosed   Kalium 3   Updated August 13, 2019 at 9:34am   3 Most recent comment from [deleted]:Hi Stan, Happy to hear that you already resolved your question. Have a nice day! pluckvermont Logo and menu positionClosed   Kalium 3   Updated August 13, 2019 at 9:33am   2 Most recent comment from [deleted]:Hi pluckvermont,You can find the option by navigating to your Wordpress dashboard > Laborator > Theme Options > Header Menu > Header Settings > Full-width Header (read more).Have a nice day! Diana Sepulveda Portfolio AlbumsClosed   Kalium 3   Updated August 13, 2019 at 9:23am   4 Most recent comment from [deleted]:Hi Diana,1— Please see this video to learn how you can populate your project (see video).Please read Kalium Portfolio articles to learn more.2— Please see it again because it should be the same. T ... pridgeondesign post sliderClosed   Kalium 3   Updated August 13, 2019 at 8:02am   4 Most recent comment from [deleted]:Happy to hear thatWill set this ticket as solved from here. Tobias Video ThumbnailClosed   Kalium 3   Updated August 9, 2019 at 12:05pm   6 Most recent comment from [deleted]:Hi Tobias, Sorry but we don't have an exact ETA for this feature, currently we are working in Kalium 3.0 that will arrive sometime next year. Thanks for your understanding! Marcelo Souza Language selectorClosed   Kalium 3   Updated August 9, 2019 at 10:54am   2 Most recent comment from [deleted]:Hi Marcelo, This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will help you this time.  Add this CSS code ... Marcelo Souza Client wants to control the contentClosed   Kalium 3   Updated August 9, 2019 at 8:08am   2 Most recent comment from [deleted]:Hi Marcelo,This option is not possible in Wordpress or in our theme. Ferrens How to import Ninja Form exactly as demoClosed   Kalium 3   Updated August 8, 2019 at 6:53am   3 Most recent comment from [deleted]:Hi Ferrens,Happy to hear that you already solved this problem in your end.As for your suggestion, I will make sure to contact our development team to see if we can include this plugin when importing ...