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Public Tickets

Alexander Bischof Color of menu buttonClosed   Kalium 3   Updated August 2, 2019 at 6:31am   6 Most recent comment from [deleted]:Hi Alexander,Always happy to hear thatI wish you have an amazing weekend!Will set this ticket as solved from here. AntoniaRBD Social Icons in ColumnClosed   Kalium 3   Updated August 1, 2019 at 7:11am   10 Most recent comment from [deleted]:Hi miketoledo, Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.� ... imthazahamed Background colour on photography templateClosed   Kalium 3   Updated August 1, 2019 at 7:04am   4 Most recent comment from [deleted]:Hi Imthaz, It seems that the other inner column has a white background attached (see video). Please check that, and if you don't find it then I can check it for you. Thanks! jonnymnemonic Weird Cropping of Featured ImageClosed   Kalium 3   Updated August 1, 2019 at 6:33am   9 Most recent comment from [deleted]:Hi Jon,Hmm, maybe you have installed any caching plugin or your server has any caching mechanism so changes are delayed.Anyway, I'm very happy that everything is working as it should nowHave a n ... dave lightbox?Closed   Kalium 3   Updated July 31, 2019 at 8:00am   6 Most recent comment from Laborator:Hi Dave,You were using the latest version of the theme but the plugins were not updated to the latest version and were not compatible with the theme, so I have updated and activated them and now some ... johnnymcgee Theme Options being overriddenClosed   Kalium 3   Updated July 31, 2019 at 6:52am   18 Most recent comment from [deleted]:Hi johnnymcgee,That is happening because your license is registered in http://itsjohnlogan.com/ and now you're trying to register your theme in another domain.It would be better if you had use ... Marcelo Souza Google mapas not workClosed   Kalium 3   Updated July 29, 2019 at 12:05pm   8 Most recent comment from Laborator:It is because of the Map zoom, you have the pins in two different cities: (view large version) lab9pro Use of .local domain name for developmentClosed   Kalium 3   Updated July 29, 2019 at 8:37am   4 Most recent comment from [deleted]:Hi lab9pro, Our product registration platform treats all domains as "real" but it excludes few such: localhostmysite.local  And few popular staging: myftpupload.comtemp.domains and so on. If you enc ... Crxss Art I cant edit Post, Pages or PortfoliosClosed   Kalium 3   Updated July 29, 2019 at 8:13am   17 Most recent comment from [deleted]:Hi Crxss, Yes you're right and I'm happy that you resolved this problem Also the WPBakery Page Builder support confirmed that the problem was there (view on a new page) Have a nice week ah ... pridgeondesign portfolio settingsClosed   Kalium 3   Updated July 29, 2019 at 7:26am   4 Most recent comment from Laborator:Hi there,Unfortunately the login credentials are not working: (view large version) labrises text color for dark skinClosed   Kalium 3   Updated July 29, 2019 at 7:04am   2 Most recent comment from [deleted]:Hi Zdenka,That color is coming somewhere from your Custom CSS area (see video).Please just delete that CSS code and your skin will be applied.Thanks! iris100724 2 types of calendar + Farsi fonts + Slider RevolutionClosed   Kalium 3   Updated July 25, 2019 at 8:35am   3 Most recent comment from Laborator:Hi there,1. I will need to see it live, like this I cannot give you a proper answer about the problem you're having with the fonts.2. This is not a theme related question but a general WordPress ... Gabartig Portfolio image spaceClosed   Kalium 3   Updated July 25, 2019 at 7:31am   6 Most recent comment from [deleted]:Hi Gabartig,I'm happy to hear thatRegarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them o ... pnpottery Problem with Contact form-receiving emails from site.Closed   Kalium 3   Updated July 24, 2019 at 8:23am   2 Most recent comment from Laborator:Hi there, The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server. P.S. N ... ArquitectosdeCabecera Team MemberClosed   Kalium 3   Updated July 24, 2019 at 8:06am   2 Most recent comment from Laborator:Hi Ignacio,Go to Typography and in any of the fonts add this selector at the end of it: .team-holder .layout-visible-titles .member-details h2 Then set a font size, the problem is coming from the fon ...