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Public Tickets

getonipartners Revolution slider do not have dark overlayClosed   Kalium 3   Updated November 7, 2019 at 8:57am   4 Most recent comment from Laborator:Hi there,That is because you have added the image in the wrong area, instead of the background you have added it in the overlay shape, watch the video to see how I managed to fix it:https://d.pr/v/um ... vincentkuyvenhoven1987 Safari Adobe FontsClosed   Kalium 3   Updated November 7, 2019 at 8:39am   2 Most recent comment from [deleted]:Hi Vincent,It seems that your font is not loading in any of the browsers but it is loading in your device because you have that font installed in that device.Please read this article carefully Adding ... Nakeye1998 Theme Ajax Category Filter Spacing WongClosed   Kalium 3   Updated November 7, 2019 at 8:24am   2 Most recent comment from [deleted]:Hi Nakeye1998,Can you please share your Wordpress credentials because I need to login to your site and test your problem. Your information is safe here (private) in this thread.To include your crede ... helenthegreengables Font sizesClosed   Kalium 3   Updated November 7, 2019 at 8:11am   8 Most recent comment from Laborator:Happy to hear that, have a great day en-Ko galleryClosed   Kalium 3   Updated November 6, 2019 at 9:27am   16 Most recent comment from Laborator:If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or Codeable. Pricing and timeline are always straightforward there a ... hanasferatu sticky header - site brand disappearsClosed   Kalium 3   Updated November 6, 2019 at 9:21am   2 Most recent comment from [deleted]:Hi hanasferatu, We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by on ... czonno SharingClosed   Kalium 3   Updated November 6, 2019 at 8:14am   5 Most recent comment from Laborator:Hi there,This is not a theme related issue, you can test this by changing the theme copying the URL of the post, paste it into the Facebook status area and you will notice that you have the same res ... Alison Footer Social NetworksClosed   Kalium 3   Updated November 5, 2019 at 7:54am   6 Most recent comment from [deleted]:Hi Alison,1— Your problem was happening because of the "RaraTheme Companion" plugin. When I disable this plugin the problem is solved.2—  As for the top-bottom, it will show when you are logged ... Divik Caption problemClosed   Kalium 3   Updated November 5, 2019 at 7:46am   4 Most recent comment from Laborator:Hi Divik,Have you tried adding the titles to the other fields not only in the caption (alt and title fields) Juan Romero Install themeClosed   Kalium 3   Updated November 5, 2019 at 7:37am   4 Most recent comment from [deleted]:Hi Fernando, The "Installable Wordpress file only" is the Wordpress theme, and the other folders are not necessary for Wordpress installation. This ticket was created by another user and this is 1on1 ... selbeeel Mobile header spacing too largeClosed   Kalium 3   Updated November 5, 2019 at 7:29am   4 Most recent comment from [deleted]:Happy to hear thatHave a great day!Will set this ticket as solved from here. FieryStudios Full blog posts on home page?Closed   Kalium 3   Updated November 4, 2019 at 7:53am   2 Most recent comment from Laborator:Hi FieryStudios,Unfortunately that is not possible through the theme options, you can only use the post-excerpts. kholman Featured Image Size Not WorkingClosed   Kalium 3   Updated November 1, 2019 at 12:43pm   6 Most recent comment from [deleted]:Hi kholman,Sorry for the late response, our team was out of office for five days as you may have read the notice.I'm very happy to hear that you already resolved your problem and you are using t ... Kristof Pajonk Brand Logo not showing / Image URL corruptedClosed   Kalium 3   Updated November 1, 2019 at 11:32am   2 Most recent comment from [deleted]:Hi Kristof,We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, an ... Strangefoxrecords Sub-siteClosed   Kalium 3   Updated November 1, 2019 at 11:15am   2 Most recent comment from [deleted]:Hi,Yes, that is possible if they both use pablolabeque.com. Read more in this article: Theme licenses and activation.Thanks!