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Public Tickets

hanasferatu sticky header - site brand disappearsClosed   Kalium 3   Updated November 6, 2019 at 9:21am   2 Most recent comment from [deleted]:Hi hanasferatu, We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by on ... czonno SharingClosed   Kalium 3   Updated November 6, 2019 at 8:14am   5 Most recent comment from Laborator:Hi there,This is not a theme related issue, you can test this by changing the theme copying the URL of the post, paste it into the Facebook status area and you will notice that you have the same res ... Alison Footer Social NetworksClosed   Kalium 3   Updated November 5, 2019 at 7:54am   6 Most recent comment from [deleted]:Hi Alison,1— Your problem was happening because of the "RaraTheme Companion" plugin. When I disable this plugin the problem is solved.2—  As for the top-bottom, it will show when you are logged ... Divik Caption problemClosed   Kalium 3   Updated November 5, 2019 at 7:46am   4 Most recent comment from Laborator:Hi Divik,Have you tried adding the titles to the other fields not only in the caption (alt and title fields) Juan Romero Install themeClosed   Kalium 3   Updated November 5, 2019 at 7:37am   4 Most recent comment from [deleted]:Hi Fernando, The "Installable Wordpress file only" is the Wordpress theme, and the other folders are not necessary for Wordpress installation. This ticket was created by another user and this is 1on1 ... selbeeel Mobile header spacing too largeClosed   Kalium 3   Updated November 5, 2019 at 7:29am   4 Most recent comment from [deleted]:Happy to hear thatHave a great day!Will set this ticket as solved from here. FieryStudios Full blog posts on home page?Closed   Kalium 3   Updated November 4, 2019 at 7:53am   2 Most recent comment from Laborator:Hi FieryStudios,Unfortunately that is not possible through the theme options, you can only use the post-excerpts. kholman Featured Image Size Not WorkingClosed   Kalium 3   Updated November 1, 2019 at 12:43pm   6 Most recent comment from [deleted]:Hi kholman,Sorry for the late response, our team was out of office for five days as you may have read the notice.I'm very happy to hear that you already resolved your problem and you are using t ... Kristof Pajonk Brand Logo not showing / Image URL corruptedClosed   Kalium 3   Updated November 1, 2019 at 11:32am   2 Most recent comment from [deleted]:Hi Kristof,We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, an ... Strangefoxrecords Sub-siteClosed   Kalium 3   Updated November 1, 2019 at 11:15am   2 Most recent comment from [deleted]:Hi,Yes, that is possible if they both use pablolabeque.com. Read more in this article: Theme licenses and activation.Thanks! larena Increase thumbnails on homepageClosed   Kalium 3   Updated November 1, 2019 at 10:37am   2 Most recent comment from [deleted]:Hi Syl Arena,I can see that you already have activated the option to lazy load your portfolios (see video), anyway you can do this option too (see video).Thanks! landerson86 Img link stylingClosed   Kalium 3   Updated November 1, 2019 at 10:16am   6 Most recent comment from [deleted]:Hi Lesley, Please add the code below to your Custom CSS area: .elementor-button:after { background-color: transparent !important; } Have a nice day!Will set this ticket as solved from here. helenthegreengables Shop Button ColourClosed   Kalium 3   Updated November 1, 2019 at 10:09am   7 Most recent comment from [deleted]:Hi Helen, That black dot takes the link-color of your skin but If you want to change just that dot only, then please add the code below to your Custom CSS area: .menu-cart-icon-container.menu-skin- ... serranocervantes Hamburger menu on open mode failClosed   Kalium 3   Updated November 1, 2019 at 8:00am   5 Most recent comment from [deleted]:Hi Serrano,I'm happy to hear thatHave a great weekend!Will set this ticket as solved from here. manningstinson CSS for Cart StylesClosed   Kalium 3   Updated November 1, 2019 at 7:58am   6 Most recent comment from [deleted]:I'm happy to hear thatI wish you have a nice weekend!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge than ...