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Public Tickets

avacapital Change color of buttonClosed   Kalium 3   Updated August 23, 2021 at 11:40am   4 Most recent comment from [deleted]:Happy to hear thatHave a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Labor ... oopbook related post and audio playerClosed   Kalium 3   Updated August 23, 2021 at 8:46am   3 Most recent comment from oopbook:I had to find alternative ways. Thank you so much for your interest, Ylli. I'm learning a little late. Sorry. I am dyslexic. You can close this ticket BF0406 WPBakery Page BuilderClosed   Kalium 3   Updated August 23, 2021 at 7:34am   2 Most recent comment from [deleted]:Hi BF0406,Please provide your WordPress credentials, because I need to login to your site and test this.To include your credentials click the Insert Credentials button in the editor toolbar (see how) ... cknoblich Masonry Single Portfolio Image HoverClosed   Kalium 3   Updated August 20, 2021 at 12:02pm   12 Most recent comment from [deleted]:I'm happy that this is now resolved and you are happy with the results Have a nice day! P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest f ... Victor Burnau checkout page won't load correctlyClosed   Kalium 3   Updated August 20, 2021 at 7:48am   2 Most recent comment from [deleted]:Hi Victor,Can you please share your WordPress credentials, because I need to login to your site and test this live. To include your credentials click the Insert Credentials button in the editor toolb ... Rahmat H. The "events" page is not compliantClosed   Kalium 3   Updated August 20, 2021 at 7:42am   2 Most recent comment from Laborator:Hi Rahmat, That's because custom post types such as portfolio which in your case is events will create an automatic archive page which cannot be deleted, so depending on the permalink you set in ... David Creasy Duplicated items in product listClosed   Kalium 3   Updated August 19, 2021 at 2:04pm   10 Most recent comment from Laborator:Hi David,As I said in my previous reply this problem will be fixed soon when we change the way infinite scroll works, the problem is not completely related to the theme but there is also a theme issue ... Ran 404 on portfolio itemsClosed   Kalium 3   Updated August 19, 2021 at 12:40pm   3 Most recent comment from Laborator:Hi Ran,The login credentials are not working, can you please re-check them and provide the new working ones. kuanhwa14 How to update?Closed   Kalium 3   Updated August 19, 2021 at 12:38pm   2 Most recent comment from Laborator:Hi there,It is the same theme version as in e-mail where you get notified that a new update has been launched, you can update it through WordPress updates section. Since version 3.4 was a really big u ... makkirossi Portfolio OptionsClosed   Kalium 3   Updated August 19, 2021 at 12:38pm   2 Most recent comment from [deleted]:Hi Max, That is not possible because the Instagram service doesn't allow you to share posts. Instagram only allows publishing images from your mobile device. Thanks! oopbook function.phpClosed   Kalium 3   Updated August 18, 2021 at 1:34pm   1 Most recent comment from oopbook:Ok. I solved the problem. Claudio Parada Nunes Tiles not loading in masonry styleClosed   Kalium 3   Updated August 18, 2021 at 10:53am   5 Most recent comment from Claudio Parada Nunes:Hi Art,Great news!Thanks so much for taking the time to look at it.All seems good now, so please feel free to go ahead and close this ticket.Cheers,Claudio cknoblich Mobile ColumnsClosed   Kalium 3   Updated August 18, 2021 at 8:07am   4 Most recent comment from [deleted]:Hi Jennifer, As I said in my last reply, the masonry is not respected by WPBakery Page Builder in screens that are 767px and below.Thanks for your understanding. Rahmat H. Blog Pages and PostsClosed   Kalium 3   Updated August 18, 2021 at 7:39am   4 Most recent comment from Laborator:Happy to hear that Rahmat, have a great day! Rahmat H. "Terms and conditions" on checkout pageClosed   Kalium 3   Updated August 17, 2021 at 4:45pm   8 Most recent comment from [deleted]:Thank you very much, you too!Will set this ticket as solved from here.