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Public Tickets

Fraser_schmidt 3rd party pluginClosed   Kalium 3   Updated December 5, 2016 at 1:02pm   4 Most recent comment from [deleted]:Hi Fraser,Hmm i don't know why this is happening. Please contact Revolution Slider support for this problem and i'm sure that they will know what the problem is. deebls My site is not in frenchClosed   Aurum   Updated December 5, 2016 at 10:49am   4 Most recent comment from [deleted]:Hi Ditto,Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad to help you in your new thread. Wil ... AndreaHofmann image size shopClosed   Kalium 3   Updated December 5, 2016 at 10:31am   4 Most recent comment from [deleted]:Hi Andrea, Glad to hear that :) P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open th ... Federico Visual Composer Portfolio ItemClosed   Kalium 3   Updated December 5, 2016 at 10:30am   2 Most recent comment from [deleted]:Hi Frederico, You just need to add those portfolio items to "Tassonomie" and they will work for you P.S:  I see that your supports subscription has expired, please renew your support subscription ... John Georgiou Mobile MenuClosed   Kalium 3   Updated December 5, 2016 at 10:28am   2 Most recent comment from [deleted]:Hi John, I can see that you have solved this :) Robert Reyes Visual Composer PluginClosed   Kalium 3   Updated December 3, 2016 at 2:27pm   2 Most recent comment from [deleted]:Hi Robert,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Thank you! Nofriyanto MapsClosed   Kalium 3   Updated December 3, 2016 at 2:22pm   2 Most recent comment from [deleted]:Hi Nofriyanto,Google is not supporting keyless maps anymore, (see their announcement). You just need to go on Theme Options > Other Settings and place there your generated Google Maps API Key. � ... ellfors Theme doesn't update when I do changesClosed   Kalium 3   Updated December 2, 2016 at 5:38pm   11 Most recent comment from ellfors:Hi!Thank you for the troubleshooting! I will contact my hosting provider ASAP :-) Have a nice weekend!BrKarolina Paolo Show portfolio categories in home page (Agency demo)Closed   Kalium 3   Updated December 2, 2016 at 3:53pm   8 Most recent comment from [deleted]:Hi Paolo,I talked with Arlind (backend developer) but he is saying that this is impossible to achieve.I'm sorry for that and i hope that you understand us.Thank you. igadson Product sizesClosed   Kalium 3   Updated December 2, 2016 at 12:53pm   4 Most recent comment from [deleted]:Hi Igadson,Just fixed that for you http://9c6.303.mwp.accessdomain.com/product/barbell-bully-hoodie/ senzacqua Google fonts not loading in httpsClosed   Oxygen   Updated December 2, 2016 at 12:44pm   6 Most recent comment from [deleted]:Hi Alejandro,I am glad to hear that. Whenever you stuck solving any issue with our theme, feel free to open a new ticket here. M TranslationClosed   Aurum   Updated December 2, 2016 at 12:39pm   2 Most recent comment from Laborator:Hi Martin,To translate or rename theme strings, you can do this via Loco Translate plugin. If you don't have it, please install and activate the plugin in your WordPress site. Then go to Loco Tra ... Jakob Lund YITH WooCommerce Zoom Magnifier​., not workingClosed   Kalium 3   Updated December 2, 2016 at 12:26pm   6 Most recent comment from Laborator:Hi Celia,Please kindly open a new ticket when you have a question rather than replying to a closed ticket, this plugin is still not supported by Kalium as WooCommerce is planning to release their own ... Nima Adding / Removing items in contact formClosed   Kalium 3   Updated December 2, 2016 at 12:23pm   2 Most recent comment from Laborator:Hi Nima,Unfortunately this is not possible yet, we have planned to make the contact form more interactive to add and remove fields but this is not yet implemented, we will look about this in the upcom ... Denis Placeholder change bacgroundClosed   Kalium 3   Updated December 2, 2016 at 12:17pm   4 Most recent comment from [deleted]:Hi Denis,Glad to hear thatIf you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A ...