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Public Tickets

Javier Apply full width pay boxesClosed   Aurum   Updated December 17, 2016 at 5:58pm   2 Most recent comment from [deleted]:Hi Javier, I'm really sorry but we don't offer customization services as we have wrote this on our support homepage. I will try to help you this time only. Can you please add the code below to Cust ... hatctom 2 license on wordpress networkClosed   Kalium 3   Updated December 17, 2016 at 5:53pm   12 Most recent comment from [deleted]:Hi hatctom,Please go to Appearance > Install Plugins and install Revolution Slider again. I don't think that you will have problems because you will use the latest Revolution Slider update. Also thi ... Mark Typekit Fonts Loading, CSS, Custom Images, Mobile Image OrientationClosed   Kalium 3   Updated December 17, 2016 at 5:33pm   4 Most recent comment from [deleted]:Hi Mark,2— I'm sorry but this option is not available for the moment.1 an 3— This question is related to theme developer and I am unable to give you any solution about this because I am not backe ... JackVintage77 Parse error: syntax error, unexpectedClosed   Kalium 3   Updated December 17, 2016 at 5:17pm   6 Most recent comment from [deleted]:Hi Jack,1— You can see on this video our Header Types and Portfolio Layouts, http://drops.laborator.co/I99C all the  headers and portfolio layouts have their specific options so you can achieve a ... Jana After update to k 2.0 "Activate Product" button don´t workClosed   Kalium 3   Updated December 17, 2016 at 5:01pm   20 Most recent comment from [deleted]:Hi Jana,Thank you very much. Happy holidays for you tooWill set this ticket as solved from here. dysch Catalog Function - Product Page OverviewClosed   Aurum   Updated December 17, 2016 at 3:57pm   2 Most recent comment from [deleted]:Hi David,I think that this plugin can help you Duplicate Post on this.Have a great weekend. dysch how can i set up an author page with products linked to this pageClosed   Aurum   Updated December 17, 2016 at 3:50pm   2 Most recent comment from [deleted]:Hi dysch, I'm really sorry but we don't give support for theme customizations as we have mentioned this on the support homepage. If you're looking for professional help in this matter, there's alwa ... David LocalizationClosed   Oxygen   Updated December 17, 2016 at 3:39pm   4 Most recent comment from [deleted]:Hi David,To translate theme strings, you can do this via Loco Translate plugin. If you don't have this plugin, please install and activate it in your WordPress site. 1. Then go to Loco Translate > Ma ... dysch Share Buttons on single product pageClosed   Aurum   Updated December 17, 2016 at 3:27pm   2 Most recent comment from [deleted]:Hi there,You just need to go to Theme Options > Shop Settings and you will find Product Sharing section. (view on new page)Have a nice weekend!Will set this ticket as solved from here. webchroma updateClosed   Kalium 3   Updated December 17, 2016 at 3:19pm   2 Most recent comment from [deleted]:Hi webchroma, We have released Kalium 2.0.3.1 and it fixes a lot of the problems that some users are having. We have just released version 2.0.3.1 which will fix most of the issues, so install the ... Piotr Nowaczynski Kalium mapsClosed   Kalium 3   Updated December 17, 2016 at 3:17pm   3 Most recent comment from [deleted]:Hi Piotr,Glad to hear thatWill set this ticket as solved from here. d_ch Open Graph Facebook issueClosed   Kalium 3   Updated December 17, 2016 at 3:16pm   2 Most recent comment from [deleted]:Hi there,This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.Our theme developer Arlind can help you with this, but he is ... Laura single product page and translationClosed   Kalium 3   Updated December 17, 2016 at 2:29pm   4 Most recent comment from [deleted]:Hi Laura,Glad to hear thatHappy Holidays. Zach Disabling two Google FontsClosed   Aurum   Updated December 17, 2016 at 2:48am   4 Most recent comment from [deleted]:Hi Zach,This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.Our theme developer Arlind can help you with this, but he is ... Isabelschardt Error MessageClosed   Kalium 3   Updated December 17, 2016 at 2:46am   2 Most recent comment from [deleted]:Hi there, We have released Kalium 2.0.3.1 and it fixes a lot of the problems that some users are having. We have just released version 2.0.3.1 which will fix most of the issues, so install the lat ...