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Public Tickets

Elenivez Cannot download Kalium themeClosed   Kalium 3   Updated February 1, 2017 at 11:57am   4 Most recent comment from [deleted]:Hi Elenivez,That is a really strange thing. Have you tried to do the same on another PC or another browser?If you are still having problems i suggest you to contact Envato Help Center because we as a ... Jon An error occurred while updating Kalium: This domain is not permitted to download the update!Closed   Kalium 3   Updated February 1, 2017 at 11:52am   6 Most recent comment from [deleted]:Hi Jon,I'm glad to hear that. Have a great day!Will set this ticket as solved from here. Dominic Crossed Deal PriceClosed   Aurum   Updated February 1, 2017 at 11:37am   8 Most recent comment from [deleted]:Hi Dominic,I'm glad to hear that the problem is fixed and thank you for telling us this.I'm sure that other users will benefit from this tooWill set this ticket as solved from here. Julian Creating a grouped productClosed   Oxygen   Updated January 31, 2017 at 3:53pm   4 Most recent comment from [deleted]:Hi Julian, Glad to hear that Will set this ticket as solved from here. martinlindner Visual Composer IssueClosed   Kalium 3   Updated January 31, 2017 at 1:07pm   2 Most recent comment from [deleted]:Hi Martin,Can you please explain how is this happening and also provide WP credentials so I will check and troubleshoot the problem.To include your credentials click Insert Credentials button in edit ... Martin Minicart quicker fade inClosed   Kalium 3   Updated January 31, 2017 at 12:33pm   2 Most recent comment from [deleted]:Hi Martin, We don't offer theme customizations but I will try to help you this time. Can you please add the code below to Custom CSS .menu-cart-icon-container .lab-wc-mini-cart-contents { -w ... Ahsath i need a theme called firecast and how to install itClosed   Kalium 3   Updated January 31, 2017 at 11:47am   2 Most recent comment from [deleted]:Hi Ahsath,Are you talking about our Landing demo please? meganmedia back end visual composerClosed   Kalium 3   Updated January 30, 2017 at 1:47pm   10 Most recent comment from Laborator:You're welcome Aytek Checklist Description Missing on MobileClosed   Kalium 3   Updated January 30, 2017 at 1:34pm   2 Most recent comment from [deleted]:Hi Aytek, 1— I don't see anything weird on mobile view (view on new page)I think that this problem is not valid anymore. Can you please confirm this?2— That is how the theme is designed, only ar ... lkbirk Add portfolio page to menuClosed   Kalium 3   Updated January 30, 2017 at 1:23pm   5 Most recent comment from lkbirk:Hi Art, Okay - thank you for your help :-) Kind regards, Stine  Dominic Mobile ThemeClosed   Aurum   Updated January 30, 2017 at 1:14pm   6 Most recent comment from [deleted]:Hi Dominic,Glad to hear thatRegarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum ... imsu Changing theme colour & linking logoClosed   Kalium 3   Updated January 30, 2017 at 1:07pm   7 Most recent comment from Laborator:Hi Imsu,I just updated your WordPress version, and it seems to be working fine, can you confirm?The logo URL cannot be changed as it is linked with the site URL. mindjigsaw Image QualityClosed   Kalium 3   Updated January 30, 2017 at 12:57pm   2 Most recent comment from [deleted]:Hi mindjigsaw,If your logo is for example 300x150px when you upload it, you must go to Theme Options > Branding > Brand Logo and write 150 on Set maximum width for uploaded logo area. (view on new ... mindjigsaw Header MenuClosed   Kalium 3   Updated January 30, 2017 at 12:53pm   2 Most recent comment from [deleted]:Hi mindjigsaw,This option is not available on our theme for the moment.You can paste this CSS on your Custom CSS area to decrease margins between the menu items. .main-header.menu-type-standard-men ... imsu Can we add a thumbnail in next & previous blog linksClosed   Kalium 3   Updated January 30, 2017 at 12:51pm   2 Most recent comment from [deleted]:Hi imsu,This option is not possible for the moment on our theme. We will try to do something on this direction on our future updates