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Public Tickets

PeterKupfer Logo for the front-page / start pageClosed   Kalium 3   Updated July 7, 2022 at 7:24am   4 Most recent comment from [deleted]:Hi Tetyana,As we wrote in this article, you can write in the Email Laborator area and one of our support agents will revoke your old domain from your license so you can activate the theme in its fin ... devwaziz rtl languageClosed   Kalium 3   Updated July 5, 2022 at 9:31am   13 Most recent comment from [deleted]:Hi devwaziz,Thanks for the video1— I just did that for you (see video).2— To make the Bookstore demo more special we have added some Custom CSS codes for this demo only, now I just edited them, a ... store39 footer menuClosed   Aurum   Updated July 5, 2022 at 7:33am   4 Most recent comment from [deleted]:Hi store39,Thanks for your fast response.You can use Footer Widgets for that area. See example: https://d.pr/v/T5huk5Thanks! eddie789456 contact formClosed   Kalium 3   Updated July 5, 2022 at 6:15am   6 Most recent comment from [deleted]:Happy to hear that EddieHave a great day!P.S: If you like Kalium, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.A huuuge thank you from me and  ... assimeks Change LayerSlider on product-category location.Closed   Aurum   Updated July 4, 2022 at 11:07am   4 Most recent comment from [deleted]:Hi Gent,Sorry but for the moment there is not any solution to handle that with CSS, the only way to achieve that is if you modify the theme.Thanks for your understanding.P.S: Please be aware as by doi ... Lingexs Demos import slide error issueClosed   Kalium 3   Updated July 4, 2022 at 7:57am   8 Most recent comment from [deleted]:Hi Ash,I just imported the Main demo slider for you.See video: https://d.pr/v/y0T6QPHave a nice day! hsarmstrong portfolioClosed   Kalium 3   Updated July 4, 2022 at 7:48am   3 Most recent comment from [deleted]:Hi hsarmstrong,1— It seems that a caching plugin or a lazy load option that you enabled by any plugin caused this. Our theme has its own lazyload option. I'm happy that you already resolved th ... vbertram1987 Main Menu optionsClosed   Kalium 3   Updated July 4, 2022 at 7:16am   5 Most recent comment from [deleted]:Hi Vickie, Art is out of the office so I will reply to your ticket. 1— I changed the color to black (see video), then to change the hover color as you wanted, I added those CSS codes to your Custom ... assimeks Product CarouselClosed   Aurum   Updated July 4, 2022 at 6:24am   3 Most recent comment from [deleted]:Happy to hear that GentHave a great week ahead! assimeks Sorting comboboxClosed   Aurum   Updated July 1, 2022 at 10:06pm   10 Most recent comment from [deleted]:Hi Gent,I'm happy to hear that this is already resolvedHave a great day! Kristiyan Topchiyski Coming Soom mode blocked my siteClosed   Kalium 3   Updated July 1, 2022 at 11:45am   2 Most recent comment from [deleted]:Hi Kristiyan,Have you checked if the cache is the problem? Plugin or server cache? If yes, and you still have problems:It seems that you haven't attached your Username and Password. Please sha ... ugurcelikuur Medical DemoClosed   Kalium 3   Updated July 1, 2022 at 8:28am   10 Most recent comment from [deleted]:I don't know why your server refused to import Ninja Forms files but I'm happy that I helped and now they are imported manuallyI wish you have a great weekend!P.S: If you like Kalium, it wo ... lowcostwebagency Error of importing the demoClosed   Kalium 3   Updated June 30, 2022 at 7:43am   4 Most recent comment from [deleted]:Hi lowcostwebagency,Your PHP version and server limits are fine and the only problem that comes to my mind right now is that it looks that the "SiteGround Optimizer" or/and "SiteGround Security" is ... Fernando Is there a way to remove zoom on single shop page only on mobile?Closed   Kalium 3   Updated June 28, 2022 at 7:40am   2 Most recent comment from Laborator:Hi Fernando, Unfortunately there is no option to do that from the theme options, but you can achieve it using CSS if you try adding this code to Custom CSS > Responsive > Extra Small (XS): .woocomm ... manningstinson Blog Author Photo & DescriptionClosed   Kalium 3   Updated June 27, 2022 at 12:30pm   3 Most recent comment from manningstinson:Hi Art, That worked perfectly!  Thanks! - Manning