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Public Tickets

hillmie87 Related Item not ShowingClosed   Aurum   Updated May 8, 2017 at 7:12am   6 Most recent comment from [deleted]:Hi hillmie87,When i checked this product of our demo (example) i didn't found any difference of quality of the images on Chrome and Firefox, so I think that this is happening on your end only.We don' ... julius Theme CustomizeClosed   Oxygen   Updated May 8, 2017 at 7:09am   2 Most recent comment from Laborator:Hi julius, That's possible if you have more knowledge of CSS, currently what you can do is only select between the skins on Theme Options. If you're looking for professional help in this matter, th ... William Disable tile hover effect on mobileClosed   Kalium 3   Updated May 8, 2017 at 6:21am   3 Most recent comment from Laborator:Hi William,Glad to hear you managed to fix it, I will set this ticket as solved. jeremysimnz Activation & Domain TransferClosed   Kalium 3   Updated May 8, 2017 at 6:20am   2 Most recent comment from Laborator:Hi there, Already replied you on the comments section of our theme, so I will set this ticket as solved. friedrichsantana product full sizeClosed   Kalium 3   Updated May 7, 2017 at 1:14pm   3 Most recent comment from friedrichsantana:Obrigado! edemill Contact FormClosed   Kalium 3   Updated May 7, 2017 at 9:19am   2 Most recent comment from [deleted]:Hi edemillOur support doesn't support customize of the code, sorry for that.But can you try to use other plugins such is Contact Form 7 combine with Bootstrap for Contact form 7 or any other plugins ... CH_CreativeContent Main Menu OrderClosed   Kalium 3   Updated May 6, 2017 at 8:51pm   2 Most recent comment from [deleted]:Hi CerstinPlease read the article we wrote about Portfolio Category orderThank you. noazer83 ​I can not upload your templateClosed   Kalium 3   Updated May 6, 2017 at 5:21am   2 Most recent comment from [deleted]:Hi noazer83 Probably you are uploading wrong file see the image below please. (view large version) this way would be easy for you.  Thank you. Sid Change the thickness of the search-icon and ecommerce-bag-iconClosed   Kalium 3   Updated May 5, 2017 at 6:22pm   5 Most recent comment from Sid:Hi Ylli, Thank you very much for the demo. In your Browser you see the different very well.Now I also can see it in safari but the different is less.But, the code works. :o)  Kind regards, Ylli epsurf Related ProductsClosed   Aurum   Updated May 5, 2017 at 2:05pm   5 Most recent comment from Laborator:Hi epsurf, Glad to hear that :) We found the fix for the Related Products, and we will include this fix on the next theme update. Please download this file new laborator_woocomerce.php file and ... nick Product image changes size if click on variationClosed   Oxygen   Updated May 5, 2017 at 1:40pm   4 Most recent comment from [deleted]:Hi Nick,When you update your theme please write us every problem that you are facing. Explain us the problem that you are facing, send us an screenshot of that problem and also send us the URL of that ... nextbyte-it Related products not showingClosed   Aurum   Updated May 5, 2017 at 8:00am   4 Most recent comment from [deleted]:Hi Alberto,Sorry but i can't login to your website, this error is happening.Anyway I think that we found a solution for this problem. Please download this file new laborator_woocomerce.php file and ... fastblog about checkout page bugClosed   Aurum   Updated May 5, 2017 at 7:52am   2 Most recent comment from [deleted]:Hi fastblog,Are you using our latest Aurum update please? The latest version of the theme for the moment is 2.9.8 and it supports WooCommerce 3.0.5 (see changelog).If you are using the latest version ... Fady The Sub menu Color?Closed   Aurum   Updated May 5, 2017 at 7:49am   2 Most recent comment from [deleted]:Hi Fady,Can you please add the code below to your Custom CSS area: header.site-header ul.nav li ul li:hover > a { background: transparent !important;} Per Claussen category display in portfolio single pageeClosed   Kalium 3   Updated May 5, 2017 at 7:21am   2 Most recent comment from Laborator:Hi Per Claussen,Right now there isn't any way to get this, we are working to add breadcrumbs on the theme so soon we plan to come with an update where the breadcrumbs will be included.