Public Tickets
Michell
Theme Will Not InstallClosed
Kalium 3
Updated June 22, 2017 at 7:08am
2
Most recent comment from [deleted]:Hi Michell,Please read this article Error: “Are you sure you want to do this? Please try again”, i think that you will find the solution there
Charlotte
Bug in portfolio hover on homepageClosed
Kalium 3
Updated June 22, 2017 at 7:05am
4
Most recent comment from [deleted]:Hi Charlotte,Glad to hear thatWill set this ticket as solved from here.
Daniela2017
Theme installation errorClosed
Kalium 3
Updated June 21, 2017 at 1:09pm
8
Most recent comment from [deleted]:Hi Daniela2017,I have tried to install the theme manually via FTP but that doesn't work either. For example I upload a 75KB file and after it is successfully uploaded it has 0KB size.I think this has ...
tzoumpas
licenseClosed
Kalium 3
Updated June 21, 2017 at 10:18am
2
Most recent comment from [deleted]:Hi John,License is valid for localhost too. We wrote for this on our documentation site, please just visit this article Theme licenses and activation to learn more.Thanks!
Ruben
Problem with Layer Slider updateClosed
Aurum
Updated June 21, 2017 at 8:55am
2
Most recent comment from [deleted]:Hi Ruben,
Please go to Appearance > Install Plugins are and if you don't see an update for this plugin there that means that you are using the latest version of this plugin that the latest version o ...
majky1
Hiding menuClosed
Kalium 3
Updated June 21, 2017 at 8:17am
4
Most recent comment from [deleted]:Hi majky1,
Can you please share your Wordpress credentials here, because I need to login to your site and test this. Your information is safe here (private) in this thread.To include your credential ...
a01japat
Cannot find "variable.php" locationClosed
Oxygen
Updated June 21, 2017 at 7:34am
2
Most recent comment from [deleted]:Hi there,
You can find the file on this path:
wp-content/themes/oxygen/woocommerce/single-product/add-to-cart/variable.phpP.S: Please be aware as by doing customization if something happens like mis ...
skweezer
where do i edit "hi remi" in photography demoClosed
Kalium 3
Updated June 21, 2017 at 7:33am
9
Most recent comment from [deleted]:Hi Louise,
Glad to hear that.
Will set this ticket as solved from here.
reddicca
How to stop the page header from appearingClosed
Kalium 3
Updated June 20, 2017 at 12:44pm
4
Most recent comment from [deleted]:Hi reddicca,Glad to hear thatWill set this ticket as closed from here.
gualde
Problem With Sidebar & WoocommerceClosed
Oxygen
Updated June 20, 2017 at 11:01am
6
Most recent comment from gualde:Ok, thanks
shan_2000_uk
Advanced Custom FieldsClosed
Kalium 3
Updated June 20, 2017 at 10:25am
4
Most recent comment from [deleted]:You are welcome.Will set this ticket as closed now.All the best
pont123
Portfolio background image in lightboxClosed
Kalium 3
Updated June 20, 2017 at 9:24am
5
Most recent comment from pont123:Many thanks!
Inki
HTML in category descriptionsClosed
Aurum
Updated June 20, 2017 at 7:40am
3
Most recent comment from [deleted]:Hi Inki,Glad to hear that you posted the solution, it will be helpful for the other users if they will search for the same thing on our support system.Have a great day!Will set this ticket as solved ...
Marcelo Souza
Menu Ham closeClosed
Kalium 3
Updated June 20, 2017 at 7:14am
6
Most recent comment from [deleted]:Hi Marcelo,Glad to hear that.We use droplr service for our screenshots and videos.Will set this ticket as solved from here.
prash
Portfolio items sequence and layout has chnagedClosed
Kalium 3
Updated June 20, 2017 at 6:42am
10
Most recent comment from [deleted]:Hi Prashant,This is not a theme issue, maybe the Revolution Slider has changed something on this area, please contact theme directly or visit their documentation site and maybe there you can find the ...