Public Tickets
Clive Sheppard
Strange language problemClosed
Aurum
Updated November 13, 2017 at 7:40am
4
Most recent comment from [deleted]:Hi Clive,Glad to hear thatWill set this ticket as solved from here.
Katherine
Editing content on themeClosed
Kalium 3
Updated November 12, 2017 at 8:25pm
2
Most recent comment from [deleted]:Hi Katherine,There is two way to change Portfolio Title and Description, one is from Theme Options and second one is from Portfolio Page Options and Parameters, please refer our article we wrote about ...
Zoe
visible title portfolio font sizeClosed
Kalium 3
Updated November 12, 2017 at 8:24pm
2
Most recent comment from [deleted]:Hi Zoe,There is two way to change Portfolio Title and Description, one is from Theme Options and second one is from Portfolio Page Options and Parameters, please refer our article we wrote about Set ...
Txussa
previous/next post navigationClosed
Kalium 3
Updated November 12, 2017 at 7:09pm
6
Most recent comment from [deleted]:Hi Txussa,Can you please share with us your FTP and WP Credentials, we have to look from close view.To include your credentials click Insert Credentials button in editor toolbar. (See how)Thank you ...
Tsueyxian
Revolution slider and form paddingClosed
Kalium 3
Updated November 11, 2017 at 10:59am
6
Most recent comment from [deleted]:Hi Tsueyxian,This time it worked with email, 1) Revolution Slider, directory already is on you site, but the plugin it self maybe during update had some fails, and process as stop in the middle, you ...
Barak Levy
mobile menu in RTL modeClosed
Kalium 3
Updated November 11, 2017 at 10:29am
2
Most recent comment from [deleted]:Hi baraklevy,Please before we continue with next step consider reading the article we wrote about How to add Custom CSS to your site. Then please paste the code below.
.mobile-menu-wrapper.mobile-me ...
Aldie_Dave
White block behind portfolio thumbnailsClosed
Kalium 3
Updated November 10, 2017 at 8:35pm
4
Most recent comment from [deleted]:Hi Aldie,Please next time open ticket for each issue it help us to track the issue easier and SEO for other clients to find the similar issue.1) To change setting of how to pagination type from chan ...
mepjansen
I cannot add fontsClosed
Kalium 3
Updated November 10, 2017 at 3:08pm
9
Most recent comment from [deleted]:Hi Martinj,
This is the problem that I can see on your Inspect Element area
(view on new page)
Please contact your hosing provider about that because this is not a issue caused by the theme.
Than ...
carlevans94
Padding and Heading ColourClosed
Kalium 3
Updated November 10, 2017 at 9:11am
3
Most recent comment from [deleted]:Hi Carl,
1— This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time thoughIf you're looking for profe ...
nvyasir
Theme registration for subdomainClosed
Kalium 3
Updated November 10, 2017 at 8:48am
4
Most recent comment from [deleted]:You are welcome. Please note that our server is currently down due to OVH power outage and we are currently waiting until they resolve this issue.Very sorry about this, but it is not controlled by our ...
Michael Kolf
NavigationClosed
Kalium 3
Updated November 10, 2017 at 8:16am
4
Most recent comment from Laborator:Hi Michael,I've added more CSS to fix your issue on category pages too, now it seems to be alright
tonypantello
Sticky Portfolio HeaderClosed
Kalium 3
Updated November 10, 2017 at 7:49am
4
Most recent comment from [deleted]:Hi Tony,
Don't worry you are welcome for any simple customization that doesn't take us much time
P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themefo ...
Konstantin
DocumentationClosed
Kalium 3
Updated November 10, 2017 at 7:44am
4
Most recent comment from Laborator:Hi Konstantin,We cannot send you the documentation since it is all online-based, regarding the server the problem is that the company we're hosted was down all day yesterday, and today it's back and w ...
delalcengiz
Custom link in header logoClosed
Kalium 3
Updated November 10, 2017 at 3:15am
2
Most recent comment from [deleted]:Hi delalcengiz,Currently there isn't any option in our theme, your request requires Custom Code in this package we don't offer Custom Code is only for theme usage.If you're looking for professional h ...
muelleco
Open thumbnail link in new tabClosed
Kalium 3
Updated November 9, 2017 at 9:26pm
8
Most recent comment from [deleted]:Hi muelleco,I understand now you want the post items hyperlink to be open in new window, this requires custom code to be implemented, currently in this package we don't offer Custom Code.If you're lo ...