Public Tickets
ZM5050
Hide Logo and Menu Bar for Single Page on Architecture ThemeClosed
Kalium 3
Updated March 7, 2018 at 9:56am
2
Most recent comment from [deleted]:Hi there,This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time thoughPlease go to th ...
benolney
Footer gap between social media icons and footer widgetClosed
Kalium 3
Updated March 7, 2018 at 8:54am
4
Most recent comment from [deleted]:Hi benolney,The code is working as it should. Video: https://d.pr/v/WKFE2i.Other paddings are coming from your theme customizations and that is out of our support scope.Have a great day!
Alfa
Fatal Error after installationClosed
Kalium 3
Updated March 7, 2018 at 8:27am
6
Most recent comment from [deleted]:Hi Alfa,Ok then, this is a great newsHave a great day!
nicofrenchy
center pageClosed
Aurum
Updated March 7, 2018 at 8:27am
2
Most recent comment from [deleted]:Hi there,We have started to work on Aurum update that will support WooCommerce 3.3.x.Please read Outdated copies of some WooCommerce template files.
cadra83
Problem footer link!!!Closed
Kalium 3
Updated March 7, 2018 at 8:17am
3
Most recent comment from cadra83:Thanks Eroll, efficient as always !!!
cosk
Portfolio items - Display selected categoriesClosed
Kalium 3
Updated March 6, 2018 at 8:55am
2
Most recent comment from Laborator:Hi Costas,This is a known issue for us, we have an article regarding the items which don't show using the Build Query option.
nicofrenchy
Enlarge image home pageClosed
Aurum
Updated March 6, 2018 at 8:19am
2
Most recent comment from Laborator:Hi there,You need to install LayerSlider and create a slider, then add it to the homepage to make the slider full-width.To install the slider go to Appearance > Install Plugins install the LayerSlid ...
pixelaminator
Googlebot only sees hero section of my page?Closed
Kalium 3
Updated March 5, 2018 at 3:20pm
4
Most recent comment from Laborator:Hi there,Can you tell me step by step how you rendered that view so I can replicate it.
vassalpierre
Image as backgroundClosed
Kalium 3
Updated March 5, 2018 at 2:43pm
2
Most recent comment from Laborator:Hi Pierre,Do you have any example which you would like to follow, this is not a feature the theme supports but you can achieve it in any page using the Revolution Slider.
miltos447
Custom colors - WoocommerceClosed
Aurum
Updated March 5, 2018 at 2:42pm
2
Most recent comment from Laborator:Hi Miltos,We do not recommend updating to WooCommerce 3.3 since the update is not ready yet.Until then you can rollback and install WooCommerce 3.2.6 with the method that we wrote on this article.Ho ...
Archerz99
Kalium background video and othersClosed
Kalium 3
Updated March 5, 2018 at 2:31pm
2
Most recent comment from [deleted]:Hi there,1— Sorry but the this is a Revolution Slider question and they can give you a detailed reply for this question. We just use this plugin on our theme and offer it for our clients.2— That i ...
pegodesign
Logo ChangeClosed
Kalium 3
Updated March 5, 2018 at 10:05am
3
Most recent comment from [deleted]:Hi pegodesign,Please just read this article Brand logo, menu color or menu position doesn’t change on a specific page and you will find the answer for this question.Thank you!
wallroom
Landing page plug inClosed
Kalium 3
Updated March 5, 2018 at 9:58am
4
Most recent comment from [deleted]:Sorry but for the moment there is any plugin name that comes to my mind.Hope for your understanding!
noa
looping videoClosed
Kalium 3
Updated March 5, 2018 at 9:35am
2
Most recent comment from Laborator:Hi noa,Please include the page URL where this issue is happening and also your login credentials so we can login and see where the problem may be coming from.
mlesniowski
When Kalium will be updated to support WooCommerce 3.3?Closed
Kalium 3
Updated March 5, 2018 at 9:26am
4
Most recent comment from Laborator:You're welcome, have a great week