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Public Tickets

adgold86 Remove Side User ImageClosed   Kalium 3   Updated September 19, 2018 at 6:39am   2 Most recent comment from Laborator:Hi Adam,To remove that part of the theme go to Laborator > Theme Options > Blog Settings and select the Single Page tab and untick the Show author info option. tbergant Featured image display on front pageClosed   Kalium 3   Updated September 18, 2018 at 1:05pm   5 Most recent comment from [deleted]:Hi Thomas, I don't see this problem in your site for the moment: (view on a new page) Have you solved it please? Thanks! AlbertDenkkamer change distancesClosed   Kalium 3   Updated September 18, 2018 at 11:55am   10 Most recent comment from [deleted]:Hi Albert, 1— One of your third-party plugins is causing the issue. When I disabled all the plugins that don't come with our theme this issue was fixed (see video) 5— This was also a third-party ... dami90 headerClosed   Aurum   Updated September 18, 2018 at 10:13am   2 Most recent comment from [deleted]:Hi there,Sorry but I don't see your languages section somewhere in your header. This is what I see in your site (view on a new page)Thanks! miketoledo WPBakery Page BuilderClosed   Kalium 3   Updated September 18, 2018 at 10:10am   2 Most recent comment from [deleted]:Hi miketoledo,Thanks for your comment.When you purchase a theme that offers premium plugins inside you will get a free copy of WPBakery Page Builder, this copy does not include support for the plugin ... caothu201 How to edit placeholder text for checkout pageClosed   Aurum   Updated September 18, 2018 at 9:54am   2 Most recent comment from [deleted]:Hi there,To rename or translate those fields you can use Loco Translate plugin, then you can edit Wordpress plugins strings.More info about the plugin in this page Guides and tutorials.Have a great d ... Maurizio Rev SliderClosed   Oxygen   Updated September 18, 2018 at 9:38am   6 Most recent comment from [deleted]:Hi Maurizio, 1— I did that for you because you where using ACF 5.7.6. Now you can choose the slider in your homepage.Have a great day! valentinaboscolo Error loading imagesClosed   Kalium 3   Updated September 17, 2018 at 9:06pm   2 Most recent comment from [deleted]:Hi there, This happened because "Advanced Custom Fields" plugin that we include in our theme has released an update to it's plugin by updating the plugin from version 4.4.12 straight to 5.7.6. Pleas ... Nvo1_7 changing footer text on Kalium theme websiteClosed   Kalium 3   Updated September 17, 2018 at 12:05pm   3 Most recent comment from [deleted]:I'm glad to hear that you solved the issueHave a great day!P.S: Please take your time and read Kalium Documentation articles, we have prepared more than 130 articles where you can find very useful inf ... mumblur Variable Product ImageClosed   Oxygen   Updated September 17, 2018 at 10:27am   2 Most recent comment from [deleted]:Hi mumblur,Thanks for your kind wordsCan you please record a video and then send us that video because I can't replicate your problem and I can't see any black placeholder in the URL that you send us ... adgold86 Disable PortfolioClosed   Kalium 3   Updated September 17, 2018 at 10:00am   2 Most recent comment from [deleted]:Hi Adam,Portfolio Post Type plugin enables portfolio functionality in our theme. If you want to disable our portfolio functionality then you can disable the plugin.Have a great day! federicodeambrosis layoutClosed   Kalium 3   Updated September 17, 2018 at 6:37am   2 Most recent comment from [deleted]:Hi Federico, In this video (https://d.pr/v/WCwEim) you can see how we achieved that. Here is the Custom CSS of Construction demo (https://pastebin.com/raw/zt0qLTyr) in case you need any any of the c ... vmaderal Class underlineClosed   Kalium 3   Updated September 17, 2018 at 6:37am   4 Most recent comment from [deleted]:Hi vmaderal, Glad to hear that :) I can see that you already hide the underline in your fullscreen manu too. P.S: If you like the theme, it would help us a lot if you could give us a five-star rati ... Michał Translate form alertClosed   Kalium 3   Updated September 17, 2018 at 6:37am   4 Most recent comment from [deleted]:Hi Michał, Don't worry for that Have a great week! Will set this ticket as solved from here. Ashwin kalium Theme Problem issueClosed   Kalium 3   Updated September 14, 2018 at 11:26am   2 Most recent comment from [deleted]:Hi Ashwin, Please reply to your other ticket that you created (https://laborator.ticksy.com/ticket/1712126/) so we can keep track and know what we have chatted with you. You don't need to open a new ...