Public Tickets
Gerard
Block the access to my portfolio ItemsClosed
Kalium 3
Updated May 6, 2019 at 9:11am
5
Most recent comment from Gerard:Perfect, I'll take a look and do it now!
hassandad
How can i show 4 products in desktop in shop pageClosed
Kalium 3
Updated May 6, 2019 at 8:35am
2
Most recent comment from [deleted]:Hi hassandad,You have the option to set how many products per row you want (see video).Have a great day!
Basilepelle
Child ThemeClosed
Kalium 3
Updated May 3, 2019 at 12:06pm
6
Most recent comment from Laborator:Hi there,You have too much wrong CSS code in the Custom CSS and that is the reason why it is not changing, also make sure you use !important to make sure the changes will be applied.Attached you have ...
vinnie_liu
Top menu bar overlap menu bar on mobileClosed
Aurum
Updated May 3, 2019 at 7:31am
2
Most recent comment from Laborator:Hi there,
Add this CSS to Custom CSS > Responsive > Extra Small (XS):
header.mobile-menu div.mobile-menu>ul li ul, header.mobile-menu ul.mobile-menu li ul {
overflow: visible;
position: rela ...
Scolex_de
Icons before menu-items & menu-sizeClosed
Kalium 3
Updated May 2, 2019 at 9:35am
6
Most recent comment from [deleted]:Happy to hear thatWill set this ticket as solved from here.
LaPimpa
ProductClosed
Oxygen
Updated May 2, 2019 at 9:15am
8
Most recent comment from [deleted]:Hi LaPimpa,Can you please write URL of this exact page please?Thanks!
Jakob Lund
right image sizeClosed
Kalium 3
Updated May 2, 2019 at 9:03am
3
Most recent comment from Jakob Lund:Hi ArtI think I have solved the problem, thanks :-)
DATDJ2019
Product image too small for mobile (homepage only)Closed
Aurum
Updated May 2, 2019 at 9:00am
2
Most recent comment from [deleted]:Hi Stijn,We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and ...
je1049
Update FailedClosed
Kalium 3
Updated May 2, 2019 at 7:09am
2
Most recent comment from [deleted]:Hi je1049,If you still see demo-content.kaliumtheme domain on your Product Registration page (screenshot) please just press x button, then you activate your theme again, then you can update the them ...
LaPimpa
woo cart pageClosed
Oxygen
Updated April 30, 2019 at 12:23pm
4
Most recent comment from [deleted]:Hi LaPimpa,I'm happy to hear thatHave a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank ...
pp-envatomarket
Video aborted FirefoxClosed
Kalium 3
Updated April 30, 2019 at 12:10pm
2
Most recent comment from [deleted]:Hi Stefan,1— You are using an old version of our theme 2.7.6, the latest version for the moment is 2.8 (read release notes), please update your theme first and then the premium plugins too.
Aft ...
DesignByKiltz
Inconsistent product options across browsersClosed
Oxygen
Updated April 30, 2019 at 10:52am
4
Most recent comment from [deleted]:Hi DesignByKiltz,
Your problem is happening because of one of your third-party plugins is causing the problem (see video).
Please disable them one-by-one until you find out which plugin is causing th ...
stonedcrystals
Support for Woocommerce 3.6.1Closed
Kalium 3
Updated April 30, 2019 at 9:34am
4
Most recent comment from [deleted]:Hi stonedcrystals,We are preparing an update that will have other features too so it can happen that the update will be postponed next week until we test all the things.P.S: Even that you may have up ...
marktimmermans
Spacing between text linesClosed
Kalium 3
Updated April 30, 2019 at 7:43am
4
Most recent comment from Laborator:Happy to hear that Mark, have a great dayP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator ...
afp_alfarias
Font changed in Shop pageClosed
Kalium 3
Updated April 30, 2019 at 7:24am
17
Most recent comment from Laborator:Happy to hear that, have a great day Alex!