Public Tickets
Blair Allen
Menu Not Displaying ProperlyClosed
Aurum
Updated June 14, 2019 at 7:57am
7
Most recent comment from [deleted]:Hi Blair Allen,You need to add separate menu for the mobile version of the theme. But you can write the UberMenu author and ask them if there is possible to use the same menu in mobile version too.Th ...
ferscha
Open Product page in a new tabClosed
Kalium 3
Updated June 14, 2019 at 7:51am
2
Most recent comment from [deleted]:Hi ferscha,That option is not available in WooCommerce plugin but please try if this solution works for you.Thanks!
OLEarquitectosSL
failed download themeClosed
Kalium 3
Updated June 14, 2019 at 6:24am
2
Most recent comment from [deleted]:Hi,So you have problem to download Kalium file from themeforest.net? Have you followed instructions of this article Installing Kalium via WordPress please? File should be downloaded for you too becau ...
PaulBlank
Activate ThemeClosed
Kalium 3
Updated June 13, 2019 at 1:01pm
2
Most recent comment from [deleted]:Hi Paul,If you encounter this error while you try to activate the theme then there is a chance that your WP Remote Get is not activated on your server, to read more about this issue please visit thi ...
katherinemasters
I can't remove 'show more' from the portfolio sectionClosed
Kalium 3
Updated June 13, 2019 at 11:10am
6
Most recent comment from [deleted]:Happy to hear thatHave a nice day!
dcristiance
404 error en Slider RevolutionClosed
Kalium 3
Updated June 13, 2019 at 6:58am
6
Most recent comment from [deleted]:Hi Cristian,
Thanks for writing in! After reviewing the information provided above it seems that your problem is ModSecurity issue, I would try checking with your hosting provider on this particular ...
audex
Translate "Continue" in searchClosed
Kalium 3
Updated June 12, 2019 at 5:02pm
4
Most recent comment from [deleted]:Hi audex,Translating the .mo and .po files should work but if you cant make it work you should use the plugin.Thanks!
Benjamin Cook
Download failed. Forbidden. For Blogging ThemeClosed
Kalium 3
Updated June 12, 2019 at 4:56pm
4
Most recent comment from [deleted]:Happy to hear that BenHave a nice day!
ArquitectosdeCabecera
size of title inside in mansonry layoutClosed
Kalium 3
Updated June 12, 2019 at 4:55pm
10
Most recent comment from [deleted]:Yep that is correct, happy to hear that IgnacioHave a noce day!
Fredrikke Wiheden
Random portoflio items in portfolio gridClosed
Kalium 3
Updated June 12, 2019 at 10:09am
2
Most recent comment from [deleted]:Hi Fredrikke,Sorry but Wordpress logic or WPBakery Page Builder logic works like that. If you want you can submit this as a recommendation to WPBakery Page Builder support and maybe they will impleme ...
uchijjang
Nivo Lightbox CaptionClosed
Kalium 3
Updated June 12, 2019 at 8:24am
6
Most recent comment from [deleted]:Hi Peter,Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread. Will s ...
oscarballo
Impossible install pluginsClosed
Kalium 3
Updated June 12, 2019 at 7:37am
8
Most recent comment from [deleted]:Hi oscarballo,Thanks for providing your Wordpress credentials. From your System Status page I detected that the problem is happening because cURL, DOM Document, and GD Library is not installed activa ...
vinnie_liu
Coupon inputfield missingClosed
Aurum
Updated June 12, 2019 at 6:52am
5
Most recent comment from [deleted]:Hi vinnie_liu,You are using an old version of our theme 3.4.4, the latest version for the moment is 3.4.6.2 , please update your theme first and then the premium plugins too.
The easiest way to up ...
luciazverkova
Translations, portfolio categories and icon positionClosed
Kalium 3
Updated June 12, 2019 at 6:30am
5
Most recent comment from [deleted]:Hi Lucia,I'm happy to hear thatIf you are asking how we managed to show Instagram or Twitter tweets on our sidebar or footer area, here are the names of the plugin that we used Rotating Tweets� ...
ArquitectosdeCabecera
Categories of portfolio seen at firstClosed
Kalium 3
Updated June 11, 2019 at 11:26am
6
Most recent comment from [deleted]:Hi Ignacio,Don't worry and thanks for your kind commentHahaha yes I will write you if we visit Barcelona someday!Have a great day!