Public Tickets
mustafaljuboori
Portfolio item Lightbox design.Closed
Kalium 3
Updated January 13, 2020 at 7:57am
6
Most recent comment from [deleted]:Happy to hear thatWill set this ticket as solved from here.
johnson Ian
typographyClosed
Kalium 3
Updated January 10, 2020 at 7:49am
15
Most recent comment from [deleted]:Happy to hear thatHave a nice day!
fumiyamizuguchi
can't update Theme OptionsClosed
Kalium 3
Updated January 9, 2020 at 1:37pm
2
Most recent comment from [deleted]:Hi fumiyamizuguchi,
1— I just checked your problem with our team and one of our team members Arlind told the that he had this same problem once with another japan user.
Arlind replied that user wit ...
stormsportsfacility
product backgroundClosed
Kalium 3
Updated January 9, 2020 at 8:13am
5
Most recent comment from [deleted]:I'm happy to hear that you already resolve this ticketHave a nice day!
DANIEL BASTOS
Social NetworksClosed
Kalium 3
Updated January 9, 2020 at 8:05am
2
Most recent comment from Laborator:Hi Daniel,You can only add one one social network for the site, it is not possible to add multiple social networks.
DigitalArtworks
Translate title & subtitle to portfolio pageClosed
Kalium 3
Updated January 9, 2020 at 7:32am
3
Most recent comment from Laborator:Happy to hear that, have a great day
truxcre
portfolio upload issueClosed
Kalium 3
Updated January 8, 2020 at 12:04pm
6
Most recent comment from Laborator:Hi there,Make sure you've added a featured image to that portfolio item.
tommvdwal
License Activated FailedClosed
Kalium 3
Updated January 8, 2020 at 11:30am
5
Most recent comment from [deleted]:Happy to hear thatP.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Laborator in advance.
bh8489
Add Lightbox in postClosed
Kalium 3
Updated January 7, 2020 at 8:08am
2
Most recent comment from [deleted]:Hi,I understand the point, our lightbox API is simple, if you want to open an image in lightbox this is the code to execute:
Kalium.Media.lightbox( {
options: {
lightGalleryOptions: {
...
Vinnyware
Remove Icon and TextClosed
Kalium 3
Updated January 7, 2020 at 7:09am
2
Most recent comment from [deleted]:Hi Vinnyware,
Just add the code below to your Custom CSS area:
.logo-column {
display: none;
}
Have a nice day!
mustafaljuboori
Site loading speed.Closed
Kalium 3
Updated January 6, 2020 at 10:20am
3
Most recent comment from mustafaljuboori:Thank you also much. I'll look into that and switch to a better hosting provider.
CigdemGD
price disappeared on double variated single product pagesClosed
Aurum
Updated January 6, 2020 at 8:04am
4
Most recent comment from [deleted]:Hi CigdemGD,If that provided CSS code is giving you problems then please remove it from the Custom CSS area.And then if you still have any problem please reply so I can try to help you if that is a t ...
scagpao61
Wrong visualizationClosed
Kalium 3
Updated January 6, 2020 at 7:54am
4
Most recent comment from Laborator:Hi there,It can be an issue related to the mail server, please read this article in theme documentation.
Kacedas
LayersliderClosed
Aurum
Updated January 6, 2020 at 7:42am
2
Most recent comment from Laborator:Hi Kacedas,Which content of the slider is not showing on mobile or desktop, please try to be more specific about it.Can you please share your site credentials here, because we need to login to your si ...
CigdemGD
how to optimize server side images?Closed
Aurum
Updated January 6, 2020 at 7:39am
4
Most recent comment from [deleted]:Hi CigdemGD,
Ups sorry for that typo, I wrote Kalium instead of Aurum, yes Aurum does that too, but you can install WP Super Cache and Autoptimize plugin to make your site much faster. If those plugi ...