Public Tickets
Fabiomluppi
Translate Portfolio ItemClosed
Kalium 3
Updated April 30, 2020 at 1:12pm
2
Most recent comment from Laborator:Hi there,Follow this guide in theme documentation to translate any theme string that you want.
Scolex_de
Advanced Custom Fields PRO - update not possibleClosed
Kalium 3
Updated April 30, 2020 at 10:20am
6
Most recent comment from GerbenVanErkelens:I have the same problem. it used to auto update with the theme updates. This time it is asking for a license key though.
usinarq
Page not showing changesClosed
Kalium 3
Updated April 30, 2020 at 9:52am
6
Most recent comment from [deleted]:Hi Darío,Happy to hear thatWill mark this ticket as solved from here.Have a nice day!
rpxls
Blog long loading timesClosed
Kalium 3
Updated April 30, 2020 at 9:50am
5
Most recent comment from [deleted]:Hi Johannes,I’m very happy to hear that your ticket is solved
This fix is included in the next update of the theme that we will release this week.
I wish you have a great day and be safe!
P.S: If y ...
Claudio Parada Nunes
Portfolio Title & DescriptionClosed
Kalium 3
Updated April 30, 2020 at 9:45am
6
Most recent comment from [deleted]:Hi Claudio,Great then, have a nice day!
Alexander Bischof
webp format possible?Closed
Kalium 3
Updated April 29, 2020 at 2:34pm
3
Most recent comment from Alexander Bischof:Thank you very much! ticket is solved now
Williams Hernandez
searchClosed
Kalium 3
Updated April 28, 2020 at 11:30am
2
Most recent comment from [deleted]:Hi hernandw,Sorry, WooCommerce offers different functionalityaluty and the theme offers different one.Thanks for your understanding!
wfaitwin
why some of the content are Chinese?Closed
Aurum
Updated April 28, 2020 at 11:29am
6
Most recent comment from [deleted]:Hi wfaitwin,1— As I wrote you in the previous ticket.You Wordpress language was Chinese and not English, I just made it English and now your site appears in English.See video: https://d.pr/v/Qzzj ...
Claudio Parada Nunes
Portfolio Categories and Home PageClosed
Kalium 3
Updated April 28, 2020 at 10:30am
15
Most recent comment from [deleted]:Hi Claudio,Thanks for your kind wordsRegarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on ...
referencemoi59
portfolio bugClosed
Kalium 3
Updated April 27, 2020 at 6:23pm
2
Most recent comment from [deleted]:Hi,Please just apply the fix that you can find in this article Portfolio doesn’t load all the projects.Thanks!
katherinemasters
PermalinksClosed
Kalium 3
Updated April 27, 2020 at 2:37pm
5
Most recent comment from katherinemasters:Thanks Ylli,I've managed to do that, thanks. For some reason I was getting the 404 before but now it worked fine, just made sure to give it more time before refreshing again.Thanks!
casius22
pictures are bluredClosed
Kalium 3
Updated April 27, 2020 at 12:41pm
6
Most recent comment from [deleted]:Happy to hear that.Have a great Monday and stay safe!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you ...
Katherine Mathew
SliderClosed
Kalium 3
Updated April 27, 2020 at 11:45am
8
Most recent comment from [deleted]:Hi Katherine,I hope that you appreciate that we replied to you to more than 13 tickets that had multiple questions in them.This is not a theme related question and also I gave you all the instruction ...
schaffermultimedia
Minify JavaScriptClosed
Kalium 3
Updated April 27, 2020 at 9:33am
2
Most recent comment from [deleted]:Hi,Did you had time to read this article please: How to speed up my site.Thanks!P.S: If you're looking for professional help in this matter, there's always someone available for such tasks ...
casparsiebel
Add image in grid builderClosed
Kalium 3
Updated April 27, 2020 at 8:54am
2
Most recent comment from [deleted]:Hi Caspar,Can you please record a video of your problem so I can see the video and try to replicate the same in my end?Also please send me your Wordpress credentials, because I need to login to your ...