Public Tickets
Siddho
Lightbox NavigationClosed
Kalium 3
Updated September 16, 2020 at 6:57am
9
Most recent comment from [deleted]:Hi Siddho,Happy to hear that this is now fixed, we will also include this fix in the next theme updateI wish you all the best.Have a nice day!
greenvelvet2
footer colorClosed
Aurum
Updated September 15, 2020 at 1:10pm
3
Most recent comment from meetjulius:Footer background never changes. Until now
beatrizgs
HomeClosed
Kalium 3
Updated September 15, 2020 at 11:51am
2
Most recent comment from [deleted]:Hi Beatriz,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Also please send me your Wordpre ...
Lian Thang Peter Sang
Author - not appearClosed
Kalium 3
Updated September 15, 2020 at 8:01am
8
Most recent comment from Laborator:Hi Peter,
The problem was related to WooCommerce, it seems that in the version you were using there was a problem with the attributes so updating WooCommerce to the latest version (see release notes), ...
Dorjazz
Cannot register my KaliumClosed
Kalium 3
Updated September 15, 2020 at 7:50am
6
Most recent comment from Laborator:Hi Dorjazz,That's really strange, I can see only a ticket back in 2016 with this error and it was caused by the server privileges. Can you please share your site credentials here, because we nee ...
charnakes
No cambia ninguna configuracionClosed
Oxygen
Updated September 15, 2020 at 7:06am
6
Most recent comment from [deleted]:Hi,I just tried this and it seems that everything is working fine.See video: https://d.pr/v/XmFEPQPlease keep your caching plugin "SG Optimizer" disabled when you work on your site, and enable it whe ...
msebogoslovskiy
slow site in mobile versionClosed
Kalium 3
Updated September 14, 2020 at 3:05pm
2
Most recent comment from [deleted]:Hi msebogoslovskiy,Please read this article: How to speed up my site.Thanks!
Wojtek
layoutClosed
Kalium 3
Updated September 14, 2020 at 2:57pm
14
Most recent comment from [deleted]:Hi Wojtek,Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to ...
Martonita
Revolution Slider updateClosed
Kalium 3
Updated September 14, 2020 at 2:06pm
3
Most recent comment from [deleted]:Happy to hear thatHave a nice day!
Solarside
Issue with WPBakery Page Builder pluginClosed
Kalium 3
Updated September 14, 2020 at 2:05pm
14
Most recent comment from [deleted]:I'm very happy to hear that this annoying problem is now fixed for youHave a great day!
thenortheasthub
Change blog title h3 to h4Closed
Kalium 3
Updated September 14, 2020 at 8:55am
2
Most recent comment from Laborator:Hi thenortheasthub,The blog post element uses h3 on the blog titles and unfortunately it cannot be changed using custom CSS.
dsavard
Woocommerce checkout fieldsClosed
Kalium 3
Updated September 14, 2020 at 8:45am
2
Most recent comment from [deleted]:Hi dsavard,Please check if those plugins can help you to achieve that:Checkout Manager for WooCommerce Checkout Field Editor (Checkout Manager) for WooCommerceHave a nice day!
mikegettier
New Kalium UpdateClosed
Kalium 3
Updated September 14, 2020 at 8:21am
4
Most recent comment from Laborator:Hi Mike,I have misunderstood you regarding the user roles and when the top bar shows, but this is not something Kalium handles so when it is a WordPress setting or feature there is not something we ca ...
Kazybek
Usage of themeClosed
Kalium 3
Updated September 14, 2020 at 8:15am
2
Most recent comment from Laborator:Hi Kazybek,The bookstore concept is built upon the WooCommerce products which was the most suitable for books and switching to blog post types is impossible.
mattacheson
can't update some pluginsClosed
Kalium 3
Updated September 12, 2020 at 12:23pm
5
Most recent comment from mattacheson:Sure thing