Public Tickets
Weaddit
Contact FormClosed
Kalium 3
Updated September 17, 2020 at 2:34pm
6
Most recent comment from [deleted]:Hi Weaddit,
I'm very happy that I helped
Have a nice day!
P.S: Enjoying our theme? Head over to your Downloads tab and give it 5 stars. We will love you forever.
nealhalverson33
My Blog page preview image out of proportionClosed
Kalium 3
Updated September 17, 2020 at 1:52pm
4
Most recent comment from [deleted]:Happy to hear thatWill set this ticket as solved from here.
janpeter6
Disable some portfolio post linksClosed
Kalium 3
Updated September 17, 2020 at 12:31pm
6
Most recent comment from Laborator:Hi Jan,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credentials cli ...
hibourg
Quick View button on Infinite ScrollClosed
Oxygen
Updated September 17, 2020 at 12:19pm
11
Most recent comment from [deleted]:Happy to hear that
Have a nice day!
Will set this ticket as solved from here.
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downlo ...
Vilagrafisk
Missing backend view: Text Block SettingsClosed
Kalium 3
Updated September 17, 2020 at 7:09am
19
Most recent comment from [deleted]:Hi Vilagrafisk,As I told you earlier, the problem is not related to the theme it is more related to your hosting. Please duplicate your site in a different hosting environment and you can see that the ...
wheelsacrossmorocco
permalinkClosed
Kalium 3
Updated September 17, 2020 at 7:09am
2
Most recent comment from [deleted]:Hi, Please contact the plugin creator (bbPress) so they can assist you on this question.Thanks!
Erik
Install demo problemsClosed
Kalium 3
Updated September 16, 2020 at 7:55am
2
Most recent comment from Laborator:Hi Erik,502 Errors are usually server side errors. Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in ...
dustandgrooves
aligning elementsClosed
Kalium 3
Updated September 16, 2020 at 7:06am
2
Most recent comment from [deleted]:Hi dustandgrooves,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Also please send me your ...
Siddho
Lightbox NavigationClosed
Kalium 3
Updated September 16, 2020 at 6:57am
9
Most recent comment from [deleted]:Hi Siddho,Happy to hear that this is now fixed, we will also include this fix in the next theme updateI wish you all the best.Have a nice day!
greenvelvet2
footer colorClosed
Aurum
Updated September 15, 2020 at 1:10pm
3
Most recent comment from meetjulius:Footer background never changes. Until now
beatrizgs
HomeClosed
Kalium 3
Updated September 15, 2020 at 11:51am
2
Most recent comment from [deleted]:Hi Beatriz,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Also please send me your Wordpre ...
Lian Thang Peter Sang
Author - not appearClosed
Kalium 3
Updated September 15, 2020 at 8:01am
8
Most recent comment from Laborator:Hi Peter,
The problem was related to WooCommerce, it seems that in the version you were using there was a problem with the attributes so updating WooCommerce to the latest version (see release notes), ...
Dorjazz
Cannot register my KaliumClosed
Kalium 3
Updated September 15, 2020 at 7:50am
6
Most recent comment from Laborator:Hi Dorjazz,That's really strange, I can see only a ticket back in 2016 with this error and it was caused by the server privileges. Can you please share your site credentials here, because we nee ...
charnakes
No cambia ninguna configuracionClosed
Oxygen
Updated September 15, 2020 at 7:06am
6
Most recent comment from [deleted]:Hi,I just tried this and it seems that everything is working fine.See video: https://d.pr/v/XmFEPQPlease keep your caching plugin "SG Optimizer" disabled when you work on your site, and enable it whe ...
msebogoslovskiy
slow site in mobile versionClosed
Kalium 3
Updated September 14, 2020 at 3:05pm
2
Most recent comment from [deleted]:Hi msebogoslovskiy,Please read this article: How to speed up my site.Thanks!