Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

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Public Tickets

Toan change color of brandingClosed   Kalium 3   Updated June 23, 2016 at 1:22pm   4 Most recent comment from Laborator:Glad to hear that Toan :) Natalia translationClosed   Kalium 3   Updated June 23, 2016 at 12:45pm   6 Most recent comment from Laborator:Glad to hear it working now Natalia :) Jordan Site Content DisapearedClosed   Kalium 3   Updated June 23, 2016 at 12:44pm   2 Most recent comment from [deleted]:Hi Jordan, Your problem is happening because you haven't updated your Visual Composer plugin, please follow those instructions and you will be good :)You are using an old version of our theme (1. ... Castor FEATURED IMAGEClosed   Kalium 3   Updated June 23, 2016 at 11:28am   4 Most recent comment from [deleted]:Glad to hear that! Hoo Yinn CompatibleClosed   Kalium 3   Updated June 22, 2016 at 2:03pm   2 Most recent comment from [deleted]:As we have wrote on our changelog on the latest theme update, we recommends to not update WooCommerce version newer than 2.5.5 before we release compatible version of latest WooCommerce update. A ... Sixe arrow color mapClosed   Kalium 3   Updated June 22, 2016 at 2:03pm   4 Most recent comment from [deleted]:Hi Sixe, a— You can't change that pin but you can upload your own image on that pin, i just tested it and it works as it should. b— Can you please add the code below to Custom CSS ... Thomas Udbye TopmenuClosed   Kalium 3   Updated June 22, 2016 at 1:50pm   2 Most recent comment from Laborator:Hi Thomas,The menu in the screenshot is actually a portfolio item filter and not a menu, if you're using the portfolio and want to have it centered like this we can help you achieve this. Gregory change category orderClosed   Kalium 3   Updated June 22, 2016 at 1:33pm   2 Most recent comment from [deleted]:Ordering the categories in the Filter of Portfolio Items cannot be done directly through WordPress or the Theme Options, you can do it by using a plugin named Category Order and Taxonomy Terms Order, ... Kristoffer Help with Slick SliderClosed   Kalium 3   Updated June 22, 2016 at 1:27pm   4 Most recent comment from [deleted]:Hi Kristoffer,I'm really sorry but we are not able to help you if your site in not online, anyway when your site is online just write us again on this thread and send us the exact URL of this page. Yihan Zhang comment doesn't show correctly on footerClosed   Kalium 3   Updated June 22, 2016 at 12:59pm   2 Most recent comment from [deleted]:That is happening because you have disabled avatars on your Wordpress theme,(view large version)If you still want to disable avatars and remove those lines, then you can out this CSS on the Custom C ... Manu BUG with Autotype Closed   Kalium 3   Updated June 22, 2016 at 12:47pm   4 Most recent comment from [deleted]:Glad to hear that! Shiny Customized social media buttonsClosed   Kalium 3   Updated June 22, 2016 at 12:14pm   4 Most recent comment from [deleted]:Hi Shiny,This option is not available, maybe you can find a plugin that can do this. Nils Re-OrderClosed   Kalium 3   Updated June 22, 2016 at 12:07pm   7 Most recent comment from [deleted]:Hi Nils,I'm sorry but we are not available for freelance work. Ty contact pageClosed   Kalium 3   Updated June 22, 2016 at 12:06pm   2 Most recent comment from [deleted]:Hi Ty,That is happening because you haven't installed Ninja Forms plugin. Taylor Link ColorClosed   Kalium 3   Updated June 22, 2016 at 11:45am   4 Most recent comment from [deleted]:Hi Taylor,Glad to hear that :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link) ...