Public Tickets
Jacob
Multiple IssuesClosed
Kalium 3
Updated September 13, 2016 at 7:36pm
2
Most recent comment from [deleted]:Hi Jacob,1— This is not possible for the moment, but it is on our to-do list and we will see what can we do with it on the next 1-2 theme updates.2— This is not possible.3— Can you please try ...
Manolis
Add Buy/Add to Cart buttonClosed
Kalium 3
Updated September 13, 2016 at 7:33pm
4
Most recent comment from [deleted]:Hi Manolis,Thanks for your kind words, I'm very glad to hear them :)
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, ( ...
Mei
Child themeClosed
Kalium 3
Updated September 13, 2016 at 7:29pm
2
Most recent comment from [deleted]:Hi Mei,You can install Child theme easily, and it can be found on the download files.To install it just go to Appearance > Themes > Add New.
denny
built query portfolio items at visual composer didnt workClosed
Kalium 3
Updated September 13, 2016 at 7:15pm
2
Most recent comment from Laborator:Hi Denny,1. You should use the Taxonomies field instead of Categories if you want to filter them.2. Add the following CSS in the Custom CSS:
p, .section-title p, .main-footer .footer-widgets .wp-wi ...
Maria Mora
contact formClosed
Kalium 3
Updated September 13, 2016 at 7:04pm
2
Most recent comment from [deleted]:Hi Maria,The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server.
...
Minnoe
Creating Static PageClosed
Kalium 3
Updated September 13, 2016 at 6:52pm
2
Most recent comment from [deleted]:Hi Minnoe,To do that, you just need to Settings > Reading on your Wordpress site. (view large version)
Jon
Portfolio Pages are MissingClosed
Kalium 3
Updated September 13, 2016 at 6:49pm
8
Most recent comment from Jon:Oh great, thank you!
Mark
Revolution SliderClosed
Kalium 3
Updated September 13, 2016 at 6:41pm
2
Most recent comment from Laborator:Hi Mark,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have a possible solution.
Make sure to choose Private Reply when ...
Avril
Full screen revolution sliderClosed
Kalium 3
Updated September 13, 2016 at 6:31pm
2
Most recent comment from [deleted]:Hi Avril,I think that you only need to go on the Parameters and Options area and Header Options > and set the Header Position to Absolute. (view large version)
Christopher
Setting Defualt Post Type -> LightboxClosed
Kalium 3
Updated September 13, 2016 at 6:25pm
2
Most recent comment from [deleted]:Hi Christopher,I'm sorry but this option is not available, i think that is very easy just to click the Lightbox item type and then populate it with the images.
john
Change Kalium Footer to My OwnClosed
Kalium 3
Updated September 13, 2016 at 6:05pm
4
Most recent comment from [deleted]:Hi john,Glad to hear that :)
Giorgia
Change word "All" in portfolioClosed
Kalium 3
Updated September 13, 2016 at 6:04pm
4
Most recent comment from Laborator:You're welcome Giorgia :)
Pallabi
Footer Problem Closed
Kalium 3
Updated September 13, 2016 at 5:52pm
9
Most recent comment from [deleted]:Hi Pallabi,1— You can change that from the Parameters and Options on that and other pages http://drops.laborator.co/wgcl2— Can you please write URL of this exact page please? We need to invest ...
Kelly
Plugin ErrorsClosed
Kalium 3
Updated September 13, 2016 at 5:38pm
2
Most recent comment from [deleted]:Hi Kelly,It looks like your server doesn't allow installing of the plugins. We don't offer support for this situations so can you please contact your hosting provider for this. We maybe can help you, ...
Jay Davis
Just purchased, need help with a few things please!Closed
Kalium 3
Updated September 13, 2016 at 5:35pm
2
Most recent comment from [deleted]:Hi Jay,Glad to hear your kind words :)1— I don't have your Wordpress credentials for the moment to check, but can you please go to Theme Options > Other Settings > Video & Audio Settings and check ...