Public Tickets
Sira Casariego
Upgrade theme and Loco translateClosed
Kalium 3
Updated September 16, 2016 at 11:49am
8
Most recent comment from [deleted]:Hi Sira,Hahaha i'm glad that it didn't happen anymore :)
Jack
Refreshing DIV with JSClosed
Kalium 3
Updated September 15, 2016 at 1:42pm
2
Most recent comment from [deleted]:Hi Jack,The blog posts widget changes the ID each refresh so you should not refer with id #blogposts-640157d68828b8f6e but rather than that, use class name to properly fill the div.
Vitaliy
slider revolution Closed
Kalium 3
Updated September 15, 2016 at 1:02pm
6
Most recent comment from Vitaliy:ok
Lu
Shop pageClosed
Kalium 3
Updated September 15, 2016 at 12:52pm
2
Most recent comment from Laborator:Hi Lu,The shop page is usually a blank page then you have to assign it as a shop page from the WooCommerce > Settings
Jack
Tour/Accordion not workingClosed
Kalium 3
Updated September 15, 2016 at 12:45pm
2
Most recent comment from [deleted]:Hi Jack,
I updated Kalium and Visual Composer for you, can you please check them again?
Marco
Logo replace doesn´t workClosed
Kalium 3
Updated September 15, 2016 at 12:38pm
4
Most recent comment from [deleted]:Hi Marco,I think that you have problem with file permissions, because i also can't update your theme through Envato Toolkit Plugin and this error appeared when i tried:Beim Aktualisieren von Kalium is ...
Wazir
Theme on SSL FailedClosed
Kalium 3
Updated September 15, 2016 at 12:31pm
2
Most recent comment from [deleted]:Hi Wazir,The problem stands because you are using "https" configuration for your WordPress site which is actually not a valid SSL certificate and thats why it fails to load images from URL. Can you p ...
Thomas Udbye
Blog post photoClosed
Kalium 3
Updated September 15, 2016 at 12:26pm
6
Most recent comment from [deleted]:Hi Thomas,I don't know what is the reason why the thumbnails are not being fetched in Google. I have followed all the suggested steps by Google!I am thinking of a Google service that enables thumbnai ...
Minnoe
CheckOut PageClosed
Kalium 3
Updated September 15, 2016 at 12:16pm
3
Most recent comment from [deleted]:Hi Minnoe,This can't happen, and this is the first time i hear this.Anyway i saw that you are using Kalium 1.9.4.1 and yesterday we released version 1.9.4.2.So can you please update your theme and ch ...
Erik
HeaderClosed
Kalium 3
Updated September 15, 2016 at 12:08pm
2
Most recent comment from [deleted]:Hi Erik,I'm afraid that this is not possible for the moment, we will see if we can add this functionality on our future updates.P.S: You are using an old version of our theme (1.9.3) and the latest ...
Jon
Changing Loading Circles' ColorClosed
Kalium 3
Updated September 15, 2016 at 12:05pm
2
Most recent comment from [deleted]:Hi Jon,Those circles are not part of of our theme, and we don't give support for third-party plugins, but anyway i wanted to help you this time.That animation is very fast and unfortunately i can't i ...
Mathieu
Display error in Laborator Theme Option layoutClosed
Kalium 3
Updated September 15, 2016 at 11:52am
2
Most recent comment from [deleted]:Hi Mathieu,This is not an error on our theme, but your plugin "WooCommerce Stripe Gateway" is showing this message. To remove it set your stripe account keys.
Christina
Portfolio image showing up on right hand sideClosed
Kalium 3
Updated September 15, 2016 at 11:49am
3
Most recent comment from Laborator:Hi Christina,Glad to hear that you managed to fix it :)
Ines
custom css for subnav Closed
Kalium 3
Updated September 15, 2016 at 11:47am
7
Most recent comment from Laborator:You're welcome Ines :)
john
Contact Map ScaleClosed
Kalium 3
Updated September 15, 2016 at 11:43am
4
Most recent comment from Laborator:You're welcome :)