Public Tickets
donnafertig
For "Main/Background Image" There is NO button with a CTA of "Change Image"Closed
Kalium 3
Updated January 10, 2017 at 3:13pm
2
Most recent comment from [deleted]:Hi Donna,This is a double ticket and i have responded to this ticket here https://laborator.ticksy.com/ticket/1012950/. Please don't create double tickets anymore Will set this ticket as closed fro ...
classykate
Blog + Video + Author QuestionClosed
Kalium 3
Updated January 10, 2017 at 3:08pm
4
Most recent comment from [deleted]:Hi Kate,Great, we will improve it's functionality when needed on the future updatesWill set this ticket as solved from here.
Jackie
Photos on slider looks pixelatedClosed
Kalium 3
Updated January 10, 2017 at 2:18pm
2
Most recent comment from [deleted]:Hi Jackie,That is happening because your photos resolution is smaller than the screen size. You can upload bigger images on your slider or make the slider smaller. Not full-width.
chukwuemeka
so confused (menu is not showing on pageClosed
Kalium 3
Updated January 10, 2017 at 2:10pm
8
Most recent comment from [deleted]:Hi Chukwuemeka,You don't need to open multiple tickets, we reply one by one every ticket so please be more patient.Will set this ticket as closed from here. Thanks for your understanding!
Kelsy Postlethwait
Scrolling to portions of the pageClosed
Kalium 3
Updated January 10, 2017 at 2:07pm
6
Most recent comment from [deleted]:Hi Kelsy,
Glad to hear that :)
Will set this ticket as solved from here.
David Kerkhoff
Spinner on image in blogClosed
Kalium 3
Updated January 9, 2017 at 11:53pm
5
Most recent comment from [deleted]:Hi David,I'm very glad to hear that the problem is solved nowHave a great week!
koeli
Share Options for Portfolio Masonry ViewClosed
Kalium 3
Updated January 9, 2017 at 11:32pm
2
Most recent comment from [deleted]:Hi koeli,I'm sorry but this option is not available.
Joseph Chea
Adding Itunes and Spotify Embed codes to a postClosed
Kalium 3
Updated January 9, 2017 at 8:27pm
4
Most recent comment from [deleted]:Hi Joseph,I was just reading online about this (link 1 and link 2) and it seems that the Wordpress supports Spotify, so i just added the link and it worked as it should.As for the Apple Music, it ...
Susannah
demo contentClosed
Kalium 3
Updated January 9, 2017 at 8:05pm
2
Most recent comment from Laborator:Hi Susannah,The Dark Skin is the same as Main Demo, the only difference is the skin colors which you can manually change by selecting the palette on Laborator > Theme Options > Theme Styling and tur ...
gazornonplat
Can't Change Theme BrandingClosed
Kalium 3
Updated January 9, 2017 at 8:01pm
5
Most recent comment from [deleted]:Hi gazornonplat,I'm very glad to hear thatWill set this ticket as solved from here.P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Do ...
jeffplo
My product won't activateClosed
Kalium 3
Updated January 9, 2017 at 8:01pm
2
Most recent comment from [deleted]:Hi jeffplo,Can you please share your FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your credentials ...
agarwalnamit
Portfolio ItemsClosed
Kalium 3
Updated January 9, 2017 at 7:54pm
2
Most recent comment from [deleted]:Hi agarwalnamit,Can you please share your WP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your credenti ...
Pallabi
Hide Blog Post Title on homepageClosed
Kalium 3
Updated January 9, 2017 at 6:36pm
2
Most recent comment from Laborator:Hi Pallabi,Use this CSS to hide the blog titles on homepage:
.wpb_wrapper .lab-blog-posts .blog-post-entry .blog-post-content-container {
display: none;
}
koeli
Cannot download demo dataClosed
Kalium 3
Updated January 9, 2017 at 6:10pm
7
Most recent comment from koeli:Thx, now it works again. Was somehow related to the envato login.I have now opened a new ticket, this one can be closed.
elpomstudio
Is WPML included in the theme and where?Closed
Kalium 3
Updated January 9, 2017 at 5:54pm
2
Most recent comment from [deleted]:Hi elpomstudio,WPML is supported by our theme but this plugin is not included on the theme because WPML doesn't offer extended licenses.If you want to use this plugin you should purchase it.