Public Tickets
ixidron
Parameters and Options In WP AdminClosed
Kalium 3
Updated January 10, 2017 at 8:13pm
2
Most recent comment from [deleted]:Hi there,Please renew your support subscription and and we’ll be happy to assist.
Lula Rocha
FooterClosed
Kalium 3
Updated January 10, 2017 at 6:13pm
6
Most recent comment from [deleted]:Hi Lula,
I'm glad to hear that, have a nice week
Susannah
importing demo siteClosed
Kalium 3
Updated January 10, 2017 at 6:04pm
2
Most recent comment from [deleted]:Hi Susannah,This problem happens when your PHP limits are lower than themes recommend. Please check if your server meets the recommended PHP configuration limits as follows:
max_execution_time ...
Patrick
page heading title - want to change colourClosed
Kalium 3
Updated January 10, 2017 at 4:26pm
2
Most recent comment from [deleted]:Hi Patrick,
We usually don't give support for customizations but i will try to help you this time:
Please add the code below to Custom CSS
.home .section-title h1 {
color: red !important;
...
Cassie Bone
H2 CSS overrides not workingClosed
Kalium 3
Updated January 10, 2017 at 4:07pm
2
Most recent comment from [deleted]:Hi Cassie,I think that you have solved this problem http://drops.laborator.co/eOt8Please read this article: Manage FontsSpecially this video:and you will see which is the best way to edit font size ...
intifabricioo
English translation, custom underline linksClosed
Kalium 3
Updated January 10, 2017 at 4:04pm
5
Most recent comment from [deleted]:Hi intifabricioo,2— I'm sorry but that is not possible, you can either remove or leave the underline there.Will set this ticket as closed from here.
intifabricioo
disable fade-in effect on thumbnailsClosed
Kalium 3
Updated January 10, 2017 at 3:51pm
2
Most recent comment from [deleted]:Hi there,This option is not available.Will set this ticket as closed from here.
intifabricioo
disable sidebar on single product pageClosed
Kalium 3
Updated January 10, 2017 at 3:48pm
4
Most recent comment from [deleted]:Hi there,
This is happening because you have pressed enter on your product description. Here is how it should like if you don't press enter there http://drops.laborator.co/L8n
Will set this ticket ...
donnafertig
For "Main/Background Image" There is NO button with a CTA of "Change Image"Closed
Kalium 3
Updated January 10, 2017 at 3:13pm
2
Most recent comment from [deleted]:Hi Donna,This is a double ticket and i have responded to this ticket here https://laborator.ticksy.com/ticket/1012950/. Please don't create double tickets anymore Will set this ticket as closed fro ...
classykate
Blog + Video + Author QuestionClosed
Kalium 3
Updated January 10, 2017 at 3:08pm
4
Most recent comment from [deleted]:Hi Kate,Great, we will improve it's functionality when needed on the future updatesWill set this ticket as solved from here.
Jackie
Photos on slider looks pixelatedClosed
Kalium 3
Updated January 10, 2017 at 2:18pm
2
Most recent comment from [deleted]:Hi Jackie,That is happening because your photos resolution is smaller than the screen size. You can upload bigger images on your slider or make the slider smaller. Not full-width.
chukwuemeka
so confused (menu is not showing on pageClosed
Kalium 3
Updated January 10, 2017 at 2:10pm
8
Most recent comment from [deleted]:Hi Chukwuemeka,You don't need to open multiple tickets, we reply one by one every ticket so please be more patient.Will set this ticket as closed from here. Thanks for your understanding!
Kelsy Postlethwait
Scrolling to portions of the pageClosed
Kalium 3
Updated January 10, 2017 at 2:07pm
6
Most recent comment from [deleted]:Hi Kelsy,
Glad to hear that :)
Will set this ticket as solved from here.
David Kerkhoff
Spinner on image in blogClosed
Kalium 3
Updated January 9, 2017 at 11:53pm
5
Most recent comment from [deleted]:Hi David,I'm very glad to hear that the problem is solved nowHave a great week!
koeli
Share Options for Portfolio Masonry ViewClosed
Kalium 3
Updated January 9, 2017 at 11:32pm
2
Most recent comment from [deleted]:Hi koeli,I'm sorry but this option is not available.