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Public Tickets

chrche Deactivate LicenseClosed   Kalium 3   Updated May 18, 2017 at 9:40pm   4 Most recent comment from Laborator:Hi chrche,Unfortunately the only way to manage the activations that are not on the same domain (subdomain, other path in that domain) is by contacting us and we will manually remove or add them, ther ... Hilke Sievers PortfolioClosed   Kalium 3   Updated May 18, 2017 at 1:22pm   6 Most recent comment from [deleted]:Hi Please use one of the methods below: http://drops.laborator.co/cGTx, and open new ticket for you question. Thank you. welikeconcepts doubbled first image and a lot of wrong css variables from the main cssClosed   Kalium 3   Updated May 18, 2017 at 8:58am   3 Most recent comment from [deleted]:Sorry, the issue with doubled image is a theme problem, so we will fix very soon. We are in the process of updating the theme and implementing new blog structure. paragraphad Auto TypeClosed   Kalium 3   Updated May 18, 2017 at 8:55am   2 Most recent comment from Laborator:Hi there,In your admin panel on the left menu click the Custom CSS area and scroll down to find this line:  .auto-type-element span.block Below it you have the background and color where you can c ... Dan Blog page finetuningClosed   Kalium 3   Updated May 18, 2017 at 7:43am   2 Most recent comment from [deleted]:Hi Dan,This is a customization question and support doesn't offer customization services as we wrote on our documentation homepage. I will try to help you this time thoughIf you're looking for profess ... celinelejeune Synchronisation - Cart PageClosed   Kalium 3   Updated May 18, 2017 at 7:36am   2 Most recent comment from Laborator:Hi Céline,You are using an old version of our theme (2.0.3.1) and the latest version for the moment is 2.0.7), please update theme first and then the premium plugins.Since then WooCommerce has relea ... MafazTheBoss I can not put a logo on your fashion pre-mate dempoaltesClosed   Kalium 3   Updated May 18, 2017 at 7:15am   2 Most recent comment from [deleted]:Hi there,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Please share your Wordpress creden ... shadesofnoir Blog posts elementClosed   Kalium 3   Updated May 18, 2017 at 7:09am   7 Most recent comment from [deleted]:Hi shadesofnoir,Thanks for making this clear to me. Unfortunately this option is not possible on the Blog Posts (Visual Composer element). But we will see if we can do anything about this on our futu ... Hilke Sievers Portfolio rowsClosed   Kalium 3   Updated May 17, 2017 at 6:39pm   4 Most recent comment from [deleted]:Hi hilkesA huge thank you from Laborator in advance and have a great day! Will set this ticket as solved from here. Thank you _summary_ Paragraph line-heightClosed   Kalium 3   Updated May 17, 2017 at 6:38pm   4 Most recent comment from [deleted]:Hi _summary_Glad to hear that. Will set this ticket as solved from here. Thank you javadi90 Issue With Mobile Site not showing Revolution SliderClosed   Kalium 3   Updated May 17, 2017 at 8:00am   4 Most recent comment from Laborator:Hi there,Updated some of your plugins, the slider seems to be working though it is necessary to wait a little for it to load since your video has a large file size. noazer83 phpClosed   Kalium 3   Updated May 16, 2017 at 7:50pm   2 Most recent comment from [deleted]:Hi noazer83 As per hosting GoDaddy would not be bad idea, but you can do simple research on google 'best wordpress hosting'. What you have to know about kalium requirements please read the article w ... marlenchen Menu & LogoClosed   Kalium 3   Updated May 16, 2017 at 6:03pm   2 Most recent comment from Laborator:Hi marlenchen,We will have to see your site live and check if what you want is possible, the same goes for the spacing between it. Per Claussen Portfolio pinterestClosed   Kalium 3   Updated May 16, 2017 at 8:12am   2 Most recent comment from [deleted]:Hi Per,Sorry but we don't offer this as part of our theme and we can't modify anything there.If you're looking for professional help in this matter, there's always someone available for such tasks on ... Campbellattwood woo commerceClosed   Kalium 3   Updated May 16, 2017 at 8:08am   2 Most recent comment from [deleted]:Hi Campbellattwood,As we always write this information in Kalium changelog: "Laborator recommends not update WooCommerce to a newer version than 3.0.5 before we release compatible version of latest ...