Public Tickets
zannoni
Line under menu itemClosed
Kalium 3
Updated June 2, 2017 at 11:09am
4
Most recent comment from [deleted]:Hi zannoni,I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab. A huge thank you from Laborator in adv ...
Kelly
Image to fit single rowClosed
Kalium 3
Updated June 2, 2017 at 9:22am
8
Most recent comment from Laborator:Hi Kelly,The only way to stretch an image is to set a class to it (which I have already done), I have added the class in the Custom CSS and when you want to stretch an image edit it and enter the cla ...
boptilyadrop55
Lightbox view blurryClosed
Kalium 3
Updated June 2, 2017 at 7:48am
4
Most recent comment from [deleted]:Hi there,
As i can see on your Theme Options > Portfolio Settings > Lightbox Options tab, your original inages are called:
(view on new page)
Also i just checked your site and every image is appea ...
uchenna2k
sticky logo and pageClosed
Kalium 3
Updated June 2, 2017 at 7:39am
7
Most recent comment from [deleted]:Hi uchenna2k,
We reply to clients tickets one by one so please be patient.
You can expect a response within 24 – 72 hours Monday to Friday 9am – 1pm CET.
Thanks for your understanding!
sacredgifts
Full-resolution uploadsClosed
Kalium 3
Updated June 1, 2017 at 1:46pm
2
Most recent comment from [deleted]:Hi sacredgifts,Thanks for your kind words, we really appreciate them.In you case, I suggest you to contact your host to allow you to increase the MEMORY_LIMIT and POST_MAX_SIZE to an acceptable value ...
mcbvillarias
Product SearchClosed
Kalium 3
Updated May 31, 2017 at 9:14am
2
Most recent comment from [deleted]:Hi mcbvillarias,Sorry but the support only handles the questions that are related to our theme. But anyway I will to help you this time, so as I saw the plugin author has wrote about how you can add ...
noazer83
Backend EditorClosed
Kalium 3
Updated May 31, 2017 at 8:43am
14
Most recent comment from [deleted]:Hi,
Glad to hear that
Please don't forget to keep your Wordpress, your theme and the premium plugins always updated on your site (read more).
P.S: If you like our theme, it would help us a lot if y ...
welikeconcepts
problem with wp rocketClosed
Kalium 3
Updated May 31, 2017 at 8:00am
3
Most recent comment from TuanTran:Hello, welikeconceptsSometime WP Rocket basic setting still have error Javascript and Css. So you need config by yourseft.
dishesandsuchblog
"Read More" link in postsClosed
Kalium 3
Updated May 31, 2017 at 7:56am
2
Most recent comment from Laborator:Hi dishesandsuchblog,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your ...
Martine
code instead of imageClosed
Kalium 3
Updated May 31, 2017 at 7:51am
2
Most recent comment from [deleted]:Hi Martine,That is happening because you haven't installed the required plugins a you can see that message from the screenshot that you send to us. (view on new page)For more informations, such as wha ...
TuanTran
Post Grid Visual ComposerClosed
Kalium 3
Updated May 31, 2017 at 7:33am
2
Most recent comment from [deleted]:Hi Tuan,On our showcase page we wrote this message too:Note: Not every website on the showcase uses only native parts of the theme, some of them are customized by clients needs or may use any third-p ...
TuanTran
Product Categories Counts and TestimonialsClosed
Kalium 3
Updated May 30, 2017 at 2:20pm
2
Most recent comment from Laborator:Hi Tuan,To make your categories show the number of products go to your site and navigate to Custom CSS, search for this part of code and delete it:
/* Shop: Category Title Count */
mark.count {
...
caromalet
Portfolio item view on mobileClosed
Kalium 3
Updated May 30, 2017 at 9:10am
2
Most recent comment from [deleted]:Hi Carolina,This can be achieved but should edit the base code. In order to do that I suggest you to activate child theme and replace the template file that is showing portfolio item and then change t ...
slego
initial grid loadingClosed
Kalium 3
Updated May 30, 2017 at 9:01am
2
Most recent comment from Laborator:Hi slego,The first link you posted which is built with the Portfolio Item element which is an element we have created is appearing how you want, it is showing with slideUp and fadeIn.
desireVMG
Footer Menu WidgetClosed
Kalium 3
Updated May 30, 2017 at 8:53am
6
Most recent comment from [deleted]:Hi desireVMG,
If your Custom Skin is not being applied then please read this article My skin is not being applied when we wrote about the possible reasons for this problem. Proppably that is happe ...